Barry

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Viewing 15 posts - 271 through 285 (of 17,936 total)
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  • in reply to: ticket id in email looks bad #1525559
    Barry
    Member

    Unfortunately we haven’t yet been able to progress this issue, but we wanted to let you know it is still on our radar and we will aim to review it again in the near future.

    in reply to: Problem with repeating Events #1525543
    Barry
    Member

    We noticed this conversation hasn’t seen much activity over recent months 🙂

    With numerous plugin updates having been released since it was created, we’d be interested to know if this problem is still an issue for you. If it is, don’t hesitate to let us know so we can review the situation.

    in reply to: Max imports reached in error #1525517
    Barry
    Member

    This reply is private.

    in reply to: Location showing up Twice on backend #1525515
    Barry
    Member

    I do apologize for the delayed response, everyone.

    Aaron: thanks for the note. Please do feel free to follow this conversation, but if you need assistance that is specific to your own site it would be best to create a new topic for that 🙂


    @callahanmarketing
    : it certainly seems like a strange problem. How many events approximately are impacted? Is manually deleting the superfluous/blank venues an option?

    I’m assuming the problem isn’t impacting any newly created events, but if that’s incorrect let me know so we can try to figure out what is triggering the issue in the first place.

    in reply to: Max imports reached in error #1525234
    Barry
    Member

    This reply is private.

    Barry
    Member

    Just following up here, @dreamaster.

    You’re correct about there being issues with Facebook and we’re still unsure what will happen in relation to support for that platform, but you should be able to import from other sources (such as iCal and Meetup) if you have added a valid Event Aggregator license key.

    If that’s not the case, please let us know and we’ll be delighted to help further 🙂

    (Apologies also for the rather long delay on this one.)

    in reply to: Imports not working on two licenses #1524786
    Barry
    Member

    Hi Craig,

    Facebook have opened up the application process through which service providers like ourselves can seek approval to continue to work with their platform.

    Of course, we’ve taken advantage of that but we’re also going to have to wait out on approval and there is currently no indication as to when that will come through (it is in fact possible we will not receive approval, though we remain hopeful).

    As soon as we having something solid to share we’ll be sure to update this resource, which Jennifer already linked to.

    I apologize for the further delay in responding to you and let me know if you have any more questions at this time.

    in reply to: FACEBOOK EVENTS IMPORTS ARE NOT WORKING #1524775
    Barry
    Member

    This reply is private.

    in reply to: Gcal sync #1524770
    Barry
    Member

    Welcome 🙂

    in reply to: Modified/Cancelled Meetup Events #1524769
    Barry
    Member

    Thanks!

    Unfortunately, when I visit that link, it says it does not exist. Let me know if it is possible for you to re-establish this 🙂

    in reply to: request for quote – 930693-18-EXO #1524764
    Barry
    Member

    Hey there, Elena 🙂

    This is the best place to ask any further pre-sales questions, however you can optionally reach out via our contact form if you prefer.

    Thanks!

    in reply to: Recurring Events are not being generated #1524753
    Barry
    Member

    This reply is private.

    in reply to: request for quote – 930693-18-EXO #1523260
    Barry
    Member

    Hi Elena,

    Thanks for reaching out!

    We only offer downloads, we do not physically ship software. Prices vary according to the the number of sites you plan to use our products on.

    If in your case that is 10 sites, you would require an Agency License which currently costs $299. You can purchase directly on our site by PayPal or credit card:

    theeventscalendar.com/product/wordpress-events-calendar-pro

    Please don’t hesitate to let me know if we can help with anything else 🙂

    in reply to: Search function and post date #1523258
    Barry
    Member

    Hi @oldworld – thanks for reaching out.

    Please note that we try hard to stick to one question or problem per support topic (doing so just helps to avoid confusion and ensure fair service for all of our customers) 🙂

    At any rate, let’s start with your question about a post date column. To do this, you could apply a short snippet like this one:

    https://gist.github.com/barryhughes/38d7131462bd3912e571d5e6f3b5762e

    This could be added either to a custom plugin (preferred) or else to your theme’s functions.php file. Does that help with the first part of your question?

    Barry
    Member

    Thanks!

Viewing 15 posts - 271 through 285 (of 17,936 total)