Modified/Cancelled Meetup Events

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  • #1522884
    jmkreege
    Participant

    If a Meetup event is modified, a duplicate event is created in TEC without removing the old event.

    If a Meetup event is cancelled, it remains in TEC.

    I originally submitted this under TEC support forum but it now looks like this is an issue with Event Aggregator to me. Is this a known bug?

    #1522971
    Barry
    Member

    Hi @jmkreege,

    Thanks for following up.

    We began to look into this but, unfortunately, found we needed to re-establish our testing credentials with meetup.com (hence the delay in responding in your earlier topic).

    We’d love to help more but either we’ll need to wait a few more days until we’re positioned to try and replicate this ourselves or, if you’re happy to, you could link us to one of your existing meetups (or a new one that you could create for testing purposes): once we’ve imported it you could then make an amendment and we might get visibility into the problem.

    I realize that second approach isn’t ideal, so it may be easier to hold tight for a few more days until we’re ready to test this under our own steam.

    Let me know what you’d like to do and apologies for the hold up on this one.

    #1523450
    jmkreege
    Participant

    I created the temporary Meetup below. If you want to join I can then make add your test account as an organizer

    https://www.meetup.com/TEC-Test

    #1524769
    Barry
    Member

    Thanks!

    Unfortunately, when I visit that link, it says it does not exist. Let me know if it is possible for you to re-establish this 🙂

    #1525781
    Barry
    Member

    Hi again @jmkreege,

    We’re now positioned to test this … however, I found I could not replicate.

    First I reviewed your system information and set my update authority to “overwrite” to match your own site configuration. I then created a new meetup (which imported successfully) and I subsequently changed only the date. When the import next ran, the date of my local copy of the event was updated as expected and no duplicates were generated.

    I then repeated the test but changed a wider range of fields including the title, description and start/end times: again, things worked as expected and no duplicates were generated.

    Are you still experiencing this? Can you point me to a good live example (if possible, can you additionally setup a clean environment running only The Events Calendar with your EA license key added and nothing else and see if the problem can be reproduced there? poopy.life, despite the funny name, is a great way to quickly set this sort of thing up).

    That leaves us with the canceled events issue. I do see the same thing and believe that, as with other import sources, this may be deliberate and will have to be handled manually. That said, I’ll certainly log a ticket for us to investigate if this specifically can be handled some other way.

    #1542025
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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