Andras

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Viewing 15 posts - 451 through 465 (of 6,224 total)
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  • in reply to: Calendar Pro and Tickets Plus in a Mobile APP #1602306
    Andras
    Keymaster

    Hi Ronald,

    Thanks for using our plugins and for reaching out to us!

    I would love some input from you guys to reassure me that Modern Tribe is the way to go…

    I’m happy to reassure you, however we haven’t yet tested anything like this before. As you say, our plugins are responsive and work quite well on mobile devices.

    If you can give me some details for what functionality you would need info or reassurance I might be able to help you further.

    Also, we do have a 30-day no-questions-asked refund policy, if it turns out that our plugins don’t deliver the way you would need it.

    Cheers,
    Andras

     

    in reply to: Help #1601898
    Andras
    Keymaster

    Just want to make you aware that there is the option to import events from one The Events Calendar to the other, and that would transfer featured images over.

    A.

    in reply to: Help #1601897
    Andras
    Keymaster

    Hi Mary,

    Google Calendar does not have a field for a featured image, so unfortunately there is no way to import that.

    If the image is placed in the description of the event, then that will be imported as part of the description, and it will not be made a featured image.

    I hope this explains.

    Let me know if you have further questions.

    Cheers,
    Andras

    in reply to: Event starts at 00 pm: Marked as ended #1601870
    Andras
    Keymaster

    You’re very welcome!

    Happy to hear it helped!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

    Cheers,
    Andras

    PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

    PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
    https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
    https://wordpress.org/support/view/plugin-reviews/event-tickets/

     

    in reply to: Tickets available not using woocommerce stock #1601865
    Andras
    Keymaster

    This reply is private.

    Andras
    Keymaster

    Another note, it is always recommended to use a child theme, in case you are not doing so already.

    If you make changes to your / in your parent theme, then those changes will likely get lost when you install an update for that theme.

    The changes in the child theme are safe, they will not be overwritten with a theme update.

    Cheers,
    Andras

    Andras
    Keymaster

    Hi Mauro,

    You don’t need to look for anything in the functions.php file. And it’s good that you made a backup copy. 😉

    Let me explain in a bit more detail what you need to do.

    Take the snippet I gave you and copy it into your functions.php file, at the end. (It should be before the closing “?>” tag, but probably there is no closing tag present which is good. So just copy it at the end.)

    Change this line

    [code language=”php”]$content .= "xxx";[/code]

    to whatever you want your content to be that appears before the Community Events submission form. For example:

    [code language=”php”]$content .= "<p><strong>Hi there,</strong></p><p>Please provide as much details as you can!</p>";[/code]

    Then it will show up on your Community Events submission page like this (or similar): https://cloudup.com/cSUs5qaCtOn

    So the code you will end up with is like this:

    [code language=”php”]
    add_filter( ‘tribe_events_before_html’, ‘agu_custom_before_html’ );

    function agu_custom_before_html( $content ) {

    // If it’s Community Events Submission form, then inject this content.
    // Otherwise use what’s under Events &gt; Settings &gt; Display tab
    if ( tribe_is_community_edit_event_page () ) {
    $content .= "<p><strong>Hi there,</strong></p><p>Please provide as much details as you can!</p>";
    }
    return $content;
    }
    [/code]

    Does this help?

    Andras

    in reply to: TIcket holders and categories #1601859
    Andras
    Keymaster

    Hi,

    On templating, I am not familiar with Sage and blade templating at all.

    If you would like to create your own templates, that should be possible. Our Themer’s Guide should give you an overview of how it can be done.

    Also, there is a setting under Events > Settings > Display tab that allows you to choose which page template you want to use for the event pages. These will give you the content outside the main content (which are the events), so you can add sidebars and whatever other content you want. If you have more different type of page templates, they will show up in that dropdown.

    If you are looking for further functions you can use, then you can turn to this page.

    For the related events you can try these two methods:

    Hope this helps.

    Cheers,
    Andras

    Andras
    Keymaster

    Hi Dylan,

    Actually we are looking into alternative solutions. Unfortunately this doesn’t go from one day to the other, nonetheless we do hope to be able to provide the same or similar “split payments” functionality as before.

    Is there anything else I can help you with?

    Cheers,
    Andras

    in reply to: Event starts at 00 pm: Marked as ended #1601849
    Andras
    Keymaster

    Hi Benedikt,

    Thanks for the screenshot.

    I see the event is set up to start on August 17th, Friday at 00:00. That is the start of the day, the very first moment, it’s the “morning” so to say.

    If the event takes place Friday “evening”, at midnight after Friday has passed, then you will either need to set up the event to start at Aug 17th, 23:59 (as that is still Friday evening), or Aug 18th, 00:00 (as that is already Saturday morning).

    Does this explain? Is this the situation?

    Andras

    in reply to: month or list view in Frech or Dutch issue #1601831
    Andras
    Keymaster

    Hi,

    Thanks for sending those screenshots / docs.

    Some of the settings do not seem to be set, like in the “Translated documents options” section. https://cloudup.com/cYt8FwSx5KU

    At this point I believe the best course of action would be setting up a new site with the calendar plugins and WPML to see if this behavior can be reproduced again and what are the steps for it.

    Andras

    Andras
    Keymaster

    You’re welcome, Bas!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

    Cheers,
    Andras

    PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

    PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
    https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
    https://wordpress.org/support/view/plugin-reviews/event-tickets/

     

    in reply to: Tickets not emailing to customers #1601810
    Andras
    Keymaster

    You’re very welcome!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

    Cheers,
    Andras

    PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

    PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
    https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
    https://wordpress.org/support/view/plugin-reviews/event-tickets/

     

    in reply to: Urgent My Tickets are saying must be logged in #1601612
    Andras
    Keymaster

    Hi,

    We got this fixed in the other thread, so I’m going to close this as resolved.

    Cheers,
    Andras

    Andras
    Keymaster

    Hi jsd219,

    Thanks for going Pro and welcome to the forums!

    Sorry to hear about your license issue. Let me help you with that.

    I see you have a personal license and a url (ending with .internal) is already linked to that license.

    I take it this is / was your staging site and now you would like to update the plugin on the live site.

    For this case I recommend the following 2 articles which will help you get the updates on your live site:

    Hope this helps.

    Cheers,
    Andras

Viewing 15 posts - 451 through 465 (of 6,224 total)