Forum Replies Created
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AuthorPosts
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Andras
KeymasterHi Ronald,
Thanks for using our plugins and for reaching out to us!
I would love some input from you guys to reassure me that Modern Tribe is the way to go…
I’m happy to reassure you, however we haven’t yet tested anything like this before. As you say, our plugins are responsive and work quite well on mobile devices.
If you can give me some details for what functionality you would need info or reassurance I might be able to help you further.
Also, we do have a 30-day no-questions-asked refund policy, if it turns out that our plugins don’t deliver the way you would need it.
Cheers,
AndrasAndras
KeymasterJust want to make you aware that there is the option to import events from one The Events Calendar to the other, and that would transfer featured images over.
A.
Andras
KeymasterHi Mary,
Google Calendar does not have a field for a featured image, so unfortunately there is no way to import that.
If the image is placed in the description of the event, then that will be imported as part of the description, and it will not be made a featured image.
I hope this explains.
Let me know if you have further questions.
Cheers,
AndrasAndras
KeymasterYou’re very welcome!
Happy to hear it helped!
Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.
Cheers,
AndrasPS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!
PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/Andras
KeymasterThis reply is private.
August 21, 2018 at 2:43 am in reply to: Different Verbage for Submission form AND for calendar view #1601862Andras
KeymasterAnother note, it is always recommended to use a child theme, in case you are not doing so already.
If you make changes to your / in your parent theme, then those changes will likely get lost when you install an update for that theme.
The changes in the child theme are safe, they will not be overwritten with a theme update.
Cheers,
AndrasAugust 21, 2018 at 2:39 am in reply to: Different Verbage for Submission form AND for calendar view #1601860Andras
KeymasterHi Mauro,
You don’t need to look for anything in the functions.php file. And it’s good that you made a backup copy. 😉
Let me explain in a bit more detail what you need to do.
Take the snippet I gave you and copy it into your functions.php file, at the end. (It should be before the closing “?>” tag, but probably there is no closing tag present which is good. So just copy it at the end.)
Change this line
[code language=”php”]$content .= "xxx";[/code]
to whatever you want your content to be that appears before the Community Events submission form. For example:
[code language=”php”]$content .= "<p><strong>Hi there,</strong></p><p>Please provide as much details as you can!</p>";[/code]
Then it will show up on your Community Events submission page like this (or similar): https://cloudup.com/cSUs5qaCtOn
So the code you will end up with is like this:
[code language=”php”]
add_filter( ‘tribe_events_before_html’, ‘agu_custom_before_html’ );function agu_custom_before_html( $content ) {
// If it’s Community Events Submission form, then inject this content.
// Otherwise use what’s under Events > Settings > Display tab
if ( tribe_is_community_edit_event_page () ) {
$content .= "<p><strong>Hi there,</strong></p><p>Please provide as much details as you can!</p>";
}
return $content;
}
[/code]Does this help?
Andras
Andras
KeymasterHi,
On templating, I am not familiar with Sage and blade templating at all.
If you would like to create your own templates, that should be possible. Our Themer’s Guide should give you an overview of how it can be done.
Also, there is a setting under Events > Settings > Display tab that allows you to choose which page template you want to use for the event pages. These will give you the content outside the main content (which are the events), so you can add sidebars and whatever other content you want. If you have more different type of page templates, they will show up in that dropdown.
If you are looking for further functions you can use, then you can turn to this page.
For the related events you can try these two methods:
- https://theeventscalendar.com/function/tribe_single_related_events/
- https://theeventscalendar.com/function/tribe_get_related_posts/
Hope this helps.
Cheers,
AndrasAugust 21, 2018 at 2:11 am in reply to: Nothing happens past checkout, paypal split payments users unable to login? #1601851Andras
KeymasterHi Dylan,
Actually we are looking into alternative solutions. Unfortunately this doesn’t go from one day to the other, nonetheless we do hope to be able to provide the same or similar “split payments” functionality as before.
Is there anything else I can help you with?
Cheers,
AndrasAndras
KeymasterHi Benedikt,
Thanks for the screenshot.
I see the event is set up to start on August 17th, Friday at 00:00. That is the start of the day, the very first moment, it’s the “morning” so to say.
If the event takes place Friday “evening”, at midnight after Friday has passed, then you will either need to set up the event to start at Aug 17th, 23:59 (as that is still Friday evening), or Aug 18th, 00:00 (as that is already Saturday morning).
Does this explain? Is this the situation?
Andras
Andras
KeymasterHi,
Thanks for sending those screenshots / docs.
Some of the settings do not seem to be set, like in the “Translated documents options” section. https://cloudup.com/cYt8FwSx5KU
At this point I believe the best course of action would be setting up a new site with the calendar plugins and WPML to see if this behavior can be reproduced again and what are the steps for it.
Andras
August 21, 2018 at 12:49 am in reply to: Participant information from events calendar to CRM/mailhandling program #1601812Andras
KeymasterYou’re welcome, Bas!
Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.
Cheers,
AndrasPS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!
PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/Andras
KeymasterYou’re very welcome!
Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.
Cheers,
AndrasPS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!
PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/Andras
KeymasterAugust 20, 2018 at 2:49 pm in reply to: Plugin says I am out of installs but my license does not end until 2019 #1601586Andras
KeymasterHi jsd219,
Thanks for going Pro and welcome to the forums!
Sorry to hear about your license issue. Let me help you with that.
I see you have a personal license and a url (ending with .internal) is already linked to that license.
I take it this is / was your staging site and now you would like to update the plugin on the live site.
For this case I recommend the following 2 articles which will help you get the updates on your live site:
- https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/
- https://theeventscalendar.com/knowledgebase/moving-your-license-keys/
Hope this helps.
Cheers,
Andras -
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