Plugin says I am out of installs but my license does not end until 2019

[jsd219]

I purchased a license, installed the plugin and now I am trying to run the update but it is telling my that I am out of installs yet when I go to my account and look up my license it is good till 2019

[Andras]

Hi jsd219,

Thanks for going Pro and welcome to the forums!

Sorry to hear about your license issue. Let me help you with that.

I see you have a personal license and a url (ending with .internal) is already linked to that license.

I take it this is / was your staging site and now you would like to update the plugin on the live site.

For this case I recommend the following 2 articles which will help you get the updates on your live site:

• https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/
• https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Hope this helps.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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