[Andras]

Checked a bit further, maybe it will be enough just to do a simple override for this file:

wp-content\plugins\the-events-calendar\src\views\modules\address.php

And just rearrange the different sections of how the address is put together.

Let me know if you get stuck.

Andras

[Andras]

Grüezi Maranne

Thanks for reaching out and submitting that idea!

While this cannot be done at the moment with a setting, you can create a template override to fix this.

Here are two articles that should get you started on how you can do this:

https://theeventscalendar.com/knowledgebase/themers-guide/
https://theeventscalendar.com/knowledgebase/template-overview/

Also these functions should be helpful, you can find more info on them in our technical docs (a search for “venue” will help narrow it down):

tribe_get_city()
tribe_get_stateprovince()
tribe_get_address()
tribe_get_venue()

and some more.

 

This should get you started, let me know if you need further help.

Cheers,
Andras

 

[Andras]

Hello spencemann,

Thanks for getting in touch and I’m sorry you are having these issues. Let me try to help you solve them.

As a first please try deactivating all plugins except for the Calendar ones and switch to a default theme like twentysixteen and check if you are still experiencing the same issues. This will help us eliminate any conflicting plugins or a theme conflict.

Also please check the following: open the web development tools in your browser (F12), switch to the console tab and reload the Add Community Event page. Check if you have any error messages in the console.

Let me know the outcome of these and we’ll dig further.

Thanks and cheers,
Andras

[Andras]

Cześć Adam,

Thanks for using our plugins and welcome to the forums!

Unfortunately at the moment that is not possible straight away with our plugins.

But there is a workaround, so you can do something similar.

For that you will need to use the WooCommerce product page to sell tickets and I think a WooCommerce plugin that gives you the product add-ons.

This article describes the modifications you need to do, to be able to use the WooCommerce product page: https://theeventscalendar.com/knowledgebase/selling-tickets-from-the-woocommerce-products-page/

I hope this will get you started.

We don’t take on customization projects like that, but in case you would like to hire a developer, then here’s a list. These are known people from our community, they should be able to help you out: https://theeventscalendar.com/knowledgebase/find-a-customizer/

Let me know if I can help you further.

Cheers,
Andras

[Andras]

Hello Mike,

Thanks for reaching out again! I’m sorry about the performance and outage issue you are experiencing.

Thanks for submitting the log details. This issue is a bit beyond me, so I will try to get someone from the team to look at this.

Meanwhile I saw that you are using older versions of our plugins. It is recommended that you update them to the latest versions. Best is to do it on a test / staging site to test if all is working fine, or at least after a full site backup, so you can restore if something doesn’t go as planned.

Please hang in there, someone will be in touch soon. Thanks for your patience!

Cheers,
Andras

[Andras]

Hello Ben,

Thanks for reaching out.

Please note that we are limited on providing support for customizations, but I can try to help you out and point you in the right direction.

Substantial changes have been made to our plugins since those snippets were done, so that’s why they might not work any more.

I have checked George’s snippet and it adds the phone number to the email column in the CSV export. There are instructions in the snippet on how to put it to a different column and via modifying line 17 of the snippet you can totally exchange a columns value.

And of course you will need to change the reference of “_billing_phone” to “_shipping_city” and the rest. I believe these references you should be able to find in the WooCommerce documentation.

As for adding it to the attendee list table, we have an extension that adds the phone number there. You can take that extension and modify it in a similar way than the snippet to get the shipping address in the table.

I hope this helps you get started. Let me know if you need any further help.

Cheers,
Andras

[Andras]

I just checked http://qgw.com.au/events/ and it seems to work. What was the issue?

A.

[Andras]

I’m sorry to hear that didn’t help.

What you can still try is deactivating all the plugins except for the calendar ones and check if the ‘events’ slug works like that. If yes, then start re-activating the plugins one by one and check where you lose the functionality. That is the plugin you will need to look at closer.

Please, let me know what you find. It might be useful for future cases.

And feel free to reach out in case you need any help in the future.

For the time being I will leave this topic open, so you can post the results when they are in.

Cheers,
Andras

[Andras]

Hello David,

Thanks for sharing the details.

I also did some checking internally. At the moment importing images through an iCal feed (whether using iCal importer of Event Aggregator) is not an implemented feature unfortunately.

This feature request has recently been added to our queue and is not yet decided if and when it will be implemented. (Whispering: since this is a feature for Facebook imports I would expect it to become a feature as well for iCal.)

I’m sorry I cannot give you better news at this time.

Cheers,
Andras

 

[Andras]

Great, glad it helped! I am going to go ahead and close this ticket, but if you need help on this or something else, don’t hesitate to open a new topic.

Cheers Greg,
Andras

[Andras]

Hey Karl,

Happy to hear you managed to solve it! Great stuff!

Since this issue is resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic in the forum and we will be happy to help you out.

Cheers,
Andras

PS: If you like our plugin, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

Hello again Agnes,

I’m happy to see the filterbar issue got solved. 🙂

I understand how frustrating a slow loading site is. (I also have a site like that and is killing me.) This is a difficult issue as obviously the more content (events) you have on your site, the more WordPress and the database need to work, so it will take longer.

What were the issues that you were experiencing with WP Rocket?

Unfortunately I can only give you some suggestions here:

• We have a setting to cache the month view of the calendar. Events > Settings > Display tab > Enable the Month view cache (and an article: https://theeventscalendar.com/knowledgebase/caching-month-view-transients/)
• Try not to use minification (article: https://theeventscalendar.com/knowledgebase/problems-with-minification/)
• And a bit more generic: https://theeventscalendar.com/knowledgebase/performance-considerations/

Does any of this help?

Andras

 

 

[Andras]

This reply is private.

[Andras]

Alrighty, thanks for letting me know.

In case you bump into anything else that you need help with, then please open a new ticket and we’ll be happy to help.

Cheers,
Andras

[Andras]

Hi Norbert,

Thanks for reaching out with your question.

Normally the “new …” line would also need to go to the functions.php file. However, I tested this snippet, and I guess because there were substantial changes made in the recent release, it doesn’t seem to work any more.

I will check with the team if someone can take a look and maybe fix this, however I cannot promise anything.

I’ll be in touch soon. Thanks for your patience!

Cheers,
Andras

[Author]

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