Andras

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Viewing 15 posts - 2,581 through 2,595 (of 6,224 total)
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  • in reply to: Live Google Calendar Feed Link #1359422
    Andras
    Keymaster

    Hello Don,

    Thanks for going Pro and welcome to the forums!

    If I understand correctly you would like to enter data in your The Events Calendar and then have those events automatically push / get imported to a Google Calendar.

    Unfortunately this is not possible with our plugins. You can import a current state of your calendar into Google Cal, but not sure if it’s going to automatically update.

    Here is how you can do the import.

    • Go your your The Events Calendar, list view
    • At the bottom you will see a ‘Export events’ button. Right click and choose ‘Copy link location’
    • Go to your Google calendar
    • In the left column you can see ‘Other Calendars’ and a little arrow. Click on the arrow
    • From the popup menu choose ‘Add by URL’
    • Paste in the URL and click on ‘Add calendar’

    You should be set and the events will be imported.

    Let me know how this works out for you.

    Cheers,
    Andras

    in reply to: Scheduled Imports Not Working #1359418
    Andras
    Keymaster

    Hello Dan,

    Thanks for reaching out!

    I’m sorry about this import issue. I’ll try to help you with this.

    I need to ask you for some more details and info to be able to proceed:

    • If you run the stuck ones manually, do they run and complete successfully?
    • Do they run if you trigger the cron manually?
    • Can you share with me some URL you are having trouble with?
    • Can you also share with me a full database dump so I can dig in a bit?

    Thanks and looking forward to helping you with this.

    Cheers,
    Andras

    in reply to: Console Errors in TEC Settings Screens and Event Editor #1359415
    Andras
    Keymaster

    Also, it looks like you are using the same slug for a page and the calendar. It’s recommended to fix that.

    A.

    in reply to: Console Errors in TEC Settings Screens and Event Editor #1359414
    Andras
    Keymaster

    Hello inhouse,

    Thanks for getting in touch!

    Seeing the effect on the datepicker and timepicker, it is most likely a conflict with one of the network activated plugins. My hunch is on Advanced Custom Fields PRO or Gravity forms, but that’s only a hunch.

    Could you somehow test that to see? Possibly set up a separate testing site where you can deactivate all plugins to run a full conflict test?

    Andras

    in reply to: Malformed calendar #1359411
    Andras
    Keymaster

    Hello social-ink,

    Thanks for going Pro and welcome to the forums!

    Thanks for flagging that, I will let the developers know about that so they check if that needs to be changed.

    Meanwhile what you can do is to create a template override. You can find more details on this topic in our Themer’s Guide. I’m going to give you the rough of it here.

    Take the file you mentioned and create a copy of it here:

    wp-content/themes/[your-theme]/tribe-events/pro/widgets/mini-calendar/grid.php

    Open that new file for editing.

    Remove lines 35-38 from the file. These to be exact:

    </thead>
    <?php do_action( 'tribe_events_mini_cal_after_header' ); ?>
    <?php do_action( 'tribe_events_mini_cal_before_the_grid' ); ?>
    <thead>

    Save the file and you are done.

    Note that this will remove the two actions you see in the code, so you will not be able to use those any more. If you don’t use them anyway, then you have nothing to worry about.

    Let me know if this helps.

    Cheers,
    Andras

    in reply to: API Endpoint for Orders Tickets or Attendees #1359398
    Andras
    Keymaster

    Hi Chris,

    There is no endpoint URL to get attendee information. This was not implemented in the REST API of The Events Calendar / Event Tickets, it is not part of the plugin at the moment.

    The functions I shared with you before were added to the code. You can use those functions in your own code / plugin to get information.

    Extending the REST API further is on the roadmap, but at the moment I don’t have any dates when they will be implemented.

    I’m sorry if this is disappointing at the moment and I thank you for your understanding.

    Cheers,
    Andras

    Andras
    Keymaster

    This reply is private.

    in reply to: Duplicate Venues and Events #1359391
    Andras
    Keymaster

    Hello Mark,

    I totally understand your disappointment and the frustration this is causing you, and I’m sorry this is not fixed yet.

    Rest assured, we are doing our best to fix the issues reported to us as soon as possible. We have processes in place to make sure every issue is dealt with the appropriate priority.

    The last MR went out yesterday, so we will start scoping for the next one. I already flagged the issue to the team so it gets attention.

    If you have a test site with the same issue, or you can set up one with copying the current site, then you can try the following until the fix arrives. On the Events > Settings >  General tab you can find a ‘Merge Duplicates’ button for Venues and Organizers. Click on that and see if that helps.

    If you don’t have a test site or don’t want to do one, then you can still try this on your live site, but then I strongly recommend doing a full database backup before, so you can revert if something goes wrong. I wanted to test this on my local site, but there the data is already too much jumbled to test this properly. My results are a bit mixed but it looks like it would work in this case.

    Hang in there! I’ll try to give you an update in a couple of days on the status of the fix.

    Thanks for your patience!

    Cheers,
    Andras

    in reply to: Many pages of imports stuck on "Import Pending" #1359223
    Andras
    Keymaster

    Hello Logan,

    Thanks for reaching out and I’m sorry about that issue with the imports.

    Have those imports completed recently? Or also the new tries have resulted in “Import Pending” as well?

    Meanwhile you I get the answers I will also check with one of the devs to see if there is anything to be concerned about.

    Cheers,
    Andras

    in reply to: CSV Import Corruption #1359219
    Andras
    Keymaster

    Hello again Harry,

    I checked the file and was playing around with it.

    The description field is causing the issue. There is a linebreak right at the beginning of the description and one right at the end. (screenshot) Once I removed those the import was fine.

    Not sure how and why those line breaks got there.

    Hope this helps. Let me know if there is anything else I can help you with.

    Cheers,
    Andras

    in reply to: Venta de entradas en un Lugar #1359209
    Andras
    Keymaster

    De nada! 🙂

    I will keep you posted about the fix.

    Cheers,
    Andras

    in reply to: Google Import Problems #1359208
    Andras
    Keymaster

    This reply is private.

    Andras
    Keymaster

    Hey Ron,

    Thanks for the clarification.

    We have introduced a new import limit option and likely that is what’s kicking in here.

    You can find this new setting under Events > Settings >  Imports tab. You can set up a limit based on date range or number of events. Or you can remove the limit totally. (This is not recommended, as if there are too many events, then the import might fail due to timeout or other reasons.)

    Check and let me know if that helps.

    Cheers,
    Andras

     

    in reply to: Past dates still display #1359184
    Andras
    Keymaster

    Happy to hear this is sorted. Awesome!

    Is there anything else I can help you with before I close this topic?

    Andras

    in reply to: How to block a user #1359180
    Andras
    Keymaster

    Hey Fation,

    There are quite a number of plugins that will allow you to set up different membership levels for different fees, if that is what you are looking for. There should be some for WooCommerce and some independent ones as well. If you search for “WordPress membership plugin” you will get plenty of results. I cannot really recommend any because I have no experience with them whatsoever, so my recommendation would be a wild shot in the dark.

    Hope this helps. 🙂

    Do you have any other questions I might be able to help you with?

    Andras

Viewing 15 posts - 2,581 through 2,595 (of 6,224 total)