Past dates still display

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  • #1357498
    mkd
    Participant

    We are using Events Calendar Pro with The Events Calendar Category Colors. Recently, past dates are not dropping out after they have passed. See main page for example of July date still appearing. Also recurring dates are incorrectly displaying in the calendar multiple times, every day. We have deleted and re-entered those events and verified that the settings are correct. See: http://sanjosefly.com/calendar/

    #1358199
    Andras
    Keymaster

    Hello mkd,

    Thanks for going Pro and welcome to the forums!

    Let me try to help you with your questions.

    past dates are not dropping out after they have passed

    This is not a built-in feature of our plugin for normal events. Once a non-recurring event has been entered it stays and shows in the calendar as long as it is not deleted.

    As for recurring events there is a setting under Events > Settings >  General tab > Clean up recurring events after X months

    A scheduled cron job runs every day and deletes (or hides) the recurrences based on that setting.

    If you see that those events are still there, then you will need to check if that specific cron job (called ‘tribe-recurrence-cron’) still runs or if it is blocked by the server / provider, or maybe times out.

    Your provider should be able to help you with that, or you can install a free plugin called WP Crontrol that helps you check this.

    Also recurring dates are incorrectly displaying in the calendar multiple times, every day.

    Can you give me some more details what is incorrect and for which event? Also if you could send me a screenshot of how the timing and the recurrence rules for that event are set up, that would be helpful.

    Based on what I see in your calendar for Fall Youth Practice:

    Timing is set up from August 6 @ 8:00 AM – October 7 @ 10:00 AM. And then a recurrence rule is set as well.

    This basically means that you have created a 2 month long event (from Aug 6 to Oct 7) and made that recur every 2 weeks.

    Possibly what you wanted is an event on August 6 at 8am, (ending August 6 10am) which then recurs every 2 weeks. But that’s just a guess.

    Also if you can share with me the details on what recurrence you need I can help you come up with the rules.

    Cheers,
    Andras

     

    #1358477
    mkd
    Participant

    Thanks for your help, Andras. Got is all squared away. It was a dumb input entry error.

    regards-

    Mary

    Mary Donahue
    Program Director, San Jose Fly FH Club
    Head Coach, Los Altos HS FH
    [email protected]
    408.718.9287

    San Jose Fly FHC | 171 Main St. #271 | Los Altos, CA 94022

    #1359184
    Andras
    Keymaster

    Happy to hear this is sorted. Awesome!

    Is there anything else I can help you with before I close this topic?

    Andras

    #1369328
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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