Aggregator is not importing all available events from a Facebook page

Home Forums Calendar Products Event Aggregator Aggregator is not importing all available events from a Facebook page

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  • Author
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  • #1353468
    Ron Rice
    Participant

    As an example, you can reference the City Winery Nashville or The Ryman Auditorium events as compared to my events page. There are several events on each of these that were not imported. They seem to be at the end of each page’s list.

    https://www.facebook.com/pg/citywinerynashville/events/?ref=page_internal
    https://www.facebook.com/pg/TheRymanAuditorium/events/?ref=page_internal

    #1354160
    Andras
    Keymaster

    Hey Ron,

    Thanks for reaching out and for using our plugins!

    I’d be happy to help you find the source of the issue.

    I see you have quite a number of events in your calendar, and there are also a lot on those 2 pages.

    Could you please pinpoint a couple events which are not being imported to your calendar? That would be really helpful.

    Also please do share with me a screenshot about your Global Import Settings, which you can find under Events > Settings > Imports tab. Thanks!

    Cheers,
    Andras

    #1358540
    Ron Rice
    Participant

    Hi Andras,

    Any events past Dec 24th on this page are not imported.

    https://www.facebook.com/pg/TheRymanAuditorium/events/?ref=page_internal

    #1359189
    Andras
    Keymaster

    Hey Ron,

    Thanks for the clarification.

    We have introduced a new import limit option and likely that is what’s kicking in here.

    You can find this new setting under Events > Settings >  Imports tab. You can set up a limit based on date range or number of events. Or you can remove the limit totally. (This is not recommended, as if there are too many events, then the import might fail due to timeout or other reasons.)

    Check and let me know if that helps.

    Cheers,
    Andras

     

    #1369332
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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