Help Desk

Eventbrite Tickets

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    • Comments
    • Updated
    • Solved Closed
      adding loop of 3 upcoming events on divi theme home page

      Posted by: atarc
      Most Recent by: Ratings Droid on 2018/01/24 at 8:36am

      I am setting up a site that will need to pull in events form event brite. I have already purchased event brite tickets and downloaded the events calendar. The events page is working fine. What I want to do is have a section that features 3 upcoming events on …

    • 4
    • 1/24/18
    • Solved Closed
      Events not registering on Eventbrite

      Posted by: Online
      Most Recent by: Ratings Droid on 2018/01/19 at 8:35am

      Hello I have connected Eventbrite but when I click YES to register an event with Eventbrite, then click UPDATE, the page refreshes but nothing publishes to Eventbrite. The Eventbrite tickets section then has the YES and NO not filled in again.

    • 4
    • 1/19/18
    • Solved Closed
      Cannot get Eventbrite tickets plugin to sync with Events

      Posted by: Faiy
      Most Recent by: Ratings Droid on 2018/01/13 at 8:35am

      Hi there, would appreciate any help. I have just updated my licenses for Eventbrite tickets and Events Calendar Pro and when I am creating Events on my WordPress website, though the Eventbrite Ticket info is there and I input the info for the event, it will n…

    • 4
    • 1/13/18
    • Solved Closed
      Tickets does not show up on my event

      Posted by: Johan B
      Most Recent by: Ratings Droid on 2018/01/05 at 8:35am

      I have installed Eventbrite tickets and synced my event. I can see my event in WordPress but the tickets does not show up. I cheked my settings and I have “Display tickets on event page? Yes” and Eventbrite template but it still wont worked. I saw…

    • 5
    • 1/5/18
    • Solved Closed
      Eventbrite Embed with Beaver Themer

      Posted by: Karen Straus
      Most Recent by: Ratings Droid on 2018/01/04 at 8:35am

      Beaver Themer recently added support for Events Calendar Pro, enabling new single event layouts EXCEPT that the eventbrite-ticket-embed div does not display. Is there a way to embed this using a code module? (My work with Beaver Builder is in a non-public de…

    • 9
    • 1/4/18
    • Solved Closed
      WP importing/exporting Eventbrite updates

      Posted by: Maryam
      Most Recent by: Ratings Droid on 2017/12/27 at 8:35am

      After initially importing and event is there a way to update event information from Eventbrite to WP? If not is there a way to override the plugin so that changes made to the WP site do not change the Eventbrite event site?

    • 6
    • 12/27/17
    • Solved Closed
      Not able to Authorize Eventbrite

      Posted by: Dan Kobler
      Most Recent by: Ratings Droid on 2017/12/23 at 8:35am

      I was having trouble creating an event within the WordPress events editor page and so I read something to re-authorize Eventbrite on the Settings / APIs page. Now, I’m not able to authorize Eventbrite and cannot use the add on anymore. When I click on t…

    • 4
    • 12/23/17
    • Solved Closed
      Eventbrite widget disappears two hours before event

      Posted by: Maryam
      Most Recent by: Ratings Droid on 2017/12/22 at 8:36am

      Our eventbrite widget disappears from our WP page about two hours before the start of events. It doesn’t happen to every event so it must be a bug. It’s super problematic as most of our sales are day of. The screenshot is what is showing up instea…

    • 4
    • 12/22/17
    • Solved Closed
      App Key / Client Secret expires without warning

      Posted by: Monika
      Most Recent by: Ratings Droid on 2017/12/08 at 8:35am

      Hi, I’m having trouble with the App Key / Client Secret settings. The authorisation seems to expire automatically after a couple of weeks and the connection with eventbrite is gone. I then have to re-do the authorisation process to get it working again.…

    • 6
    • 12/8/17
    • Solved Closed
      Possible HTTP request bug found

      Posted by: Neil
      Most Recent by: Victor on 2017/12/01 at 10:22am

      The admin area of our wordpress website has been slow recently so we used Xdebug profiler to spot any misbehaving plugins. We found our installation of the Eventbrite Tickets plugin is checking the login (OAuth) details are still valid on every page load by m…

    • 2
    • 12/1/17
    • Solved Closed
      Events Pro Exclusion Major Issue!!

      Posted by: Steven
      Most Recent by: Ratings Droid on 2017/12/01 at 8:36am

      This is the eight damn time I had to type this message since YOUR SITE keeps redirecting me to resubmit this damn forum request. I unfortunately thought you were a reputable company and just renewed and expanded my licensing format for the Events Pro and Fil…

    • 4
    • 12/1/17
    • Solved Closed
      Tickets area iframe height

      Posted by: Lewis Keogh
      Most Recent by: Ratings Droid on 2017/11/30 at 8:36am

      I’ve installed the ‘Eventbrite Additional Options’ plugin, but inputting any pixel value for the ‘Tickets area height’ makes no difference. I’ve tried hard refreshing the page, but still no joy. Any ideas? Thanks

    • 4
    • 11/30/17
    • Solved Closed
      Registration iframe not showing in event page

      Posted by: Russell Jones
      Most Recent by: Ratings Droid on 2017/11/23 at 8:36am

      In individual event page, event brite registration iframe not showing Please Advise ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/eventbrite-registration-not-displaying-on-ev…

    • 4
    • 11/23/17
    • Solved Closed
      "Your Eventbrite token is not valid"

      Posted by: Andrew Shepherd
      Most Recent by: Ratings Droid on 2017/11/21 at 8:36am

      Hello, Using the Events Calendar Pro 4.4.18 and Eventbrite Tickets 4.4.8. It looks like once a month, the Eventbrite token we’re using expires and we have to manually re-authorize it (things stop working correctly and we get a “Your Eventbrite tok…

    • 4
    • 11/21/17
    • Solved Closed
      Division by Zero — Reopened

      Posted by: Cynthia Lockley
      Most Recent by: Cliff on 2017/11/10 at 10:04am in: Events Calendar PRO

      I am reopening this ticket (https://theeventscalendar.com/support/forums/topic/division-by-zero/) that I had originally open in The Events Calendar Pro forum, because the last one was closed by the robot. Since the previous ticket, I have updated The Events C…

    • 5
    • 11/10/17
    • Solved Closed
      Stop sync from WordPress to Eventbrite

      Posted by: Tiffany
      Most Recent by: Ratings Droid on 2017/10/31 at 9:36am

      We are having trouble with an installation on offthehookcomedy.com where we import new events from eventbrite one by one, but do not want information changed in WordPress to sync back to Eventbrite. Currently it is changing show times in Eventbrite based on w…

    • 6
    • 10/31/17
    • Solved Closed
      The API key is not setup yet.

      Posted by: ucfcel
      Most Recent by: Ratings Droid on 2017/10/25 at 9:35am

      Hi there, I purchased the Eventbrite plugin on September 29th, but I continue to run into issues with it. We have the key provided saved in the Settings > Licenses as required and the URL listed under where the license has been added is our website which i…

    • 5
    • 10/25/17
    • Solved Closed
      Fatal Error

      Posted by: Carrie Cheung
      Most Recent by: Ratings Droid on 2017/10/13 at 9:35am

      I was updating a few plugins yesterday and when I got to updated the events calendar plugin for Eventbrite tix, I’m getting: Fatal error: Uncaught exception ‘InvalidArgumentException’ with message ‘No constructor with the eventbrite.m…

    • 5
    • 10/13/17
    • Solved Closed
      Importing recurrent events from Eventbrite

      Posted by: Joy Gerhard
      Most Recent by: Ratings Droid on 2017/10/13 at 9:35am

      I bought Event Calendar Pro because of the recurring event feature. I bought Eventbrite Ticket to import events from Eventbrite. I thought that, since I have both Event Calendar Pro AND Eventbrite Ticket, I would be able to import recurring Eventbrite even…

    • 4
    • 10/13/17
    • Solved Closed
      Registrations in WordPress

      Posted by: Caylee Migliorini
      Most Recent by: Ratings Droid on 2017/10/13 at 9:35am

      We’re wondering if there’s a way to access Eventbrite registrations from WordPress? We created an event and signed up for it, but we’re not seeing our registration on the WordPress site under registrations. Do Eventbrite registrations carry …

    • 4
    • 10/13/17
    • Solved Closed
      Resource not Found

      Posted by: Angela Melpolder
      Most Recent by: Ratings Droid on 2017/10/12 at 9:35am

      Hello I just purchased the Eventbrite plugin and I’m trying to Get Authorization but when I hit Approve on Eventbrite I just get a Resource Not Found blank page. Is this an issue with eventbrite? Or is this an issue with the plugin? Our site is a mem…

    • 4
    • 10/12/17
    • Solved Closed
      Show "Sold Out" for a Sold Out Event

      Posted by: Maryam
      Most Recent by: Ratings Droid on 2017/09/28 at 9:38am

      I’m trying to change the formatting on events that have sold out in Eventbrite, but can’t find the right bit of code to look that information up. I downloaded the Event Tickets add-on and tried <?php if ( tribe_events_has_soldout() ) : ?> &l…

    • 6
    • 9/28/17
    • Solved Closed
      Event Calendar not working

      Posted by: Matthew
      Most Recent by: Ratings Droid on 2017/09/23 at 9:35am in: Events Calendar PRO

      My client is reporting that the plugin is not working. It does not allow site users submit a single or multiple event? We have purchased Community Events and Events Calendar Pro – why are we also being prompted to renew our licence? We need a response u…

    • 4
    • 9/23/17
    • Solved Closed
      Eventbrite Authorization keeps getting "lost"

      Posted by: Caroline
      Most Recent by: Ratings Droid on 2017/09/14 at 9:36am

      Hi, I’m working on a site which we are getting authorized via Eventbrite and the plugin and calendar work for a few days. Then randomly the authorization is “lost” and we’re getting the message appearing at the top that we need to auth…

    • 6
    • 9/14/17
    • Solved Closed
      Address Error

      Posted by: Kandace
      Most Recent by: Ratings Droid on 2017/09/12 at 9:36am

      Have upgraded to latest version, still getting an error on any event attempted to create. ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/eventbrite-plugin-asking-for-venue-and…

    • 20
    • 9/12/17
    • Solved Closed
      Eventbrite add on Missing Tickets in event after upgrade

      Posted by: Jake
      Most Recent by: Ratings Droid on 2017/09/01 at 9:35am

      We’ve lost our eventbrite tickets in the event view after the upgrade this morning. ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/eventbrite-add-on-not-working-after-up…

    • 6
    • 9/1/17

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