Solved Closed📣 Maintenance Release for the Week of 10th of July 2017
Hello! We’re happy to announce that we just published a Maintenance Release for The Events Calendar, Event Tickets, and several premium add-ons. Maintenance Releases are smaller updates between major updates that are mostly comprised of bug fixes, tweak…
Solved ClosedEvent imported but not showing
Hi. I’ve set up Eventbrite integration and successfully imported an event, however the second event I’ve tried to import is not showing on the page http://www.theplatform.org.uk/our-events/, even though it says it has imported successfully. I̵…
Solved ClosedRSVP Error "Fill in the RSVP Confirmation Email and Name Fields"
This error message appears when a person tries to RSVP on a laptop or tablet, but it works fine from a phone. The rsvp email and name fields do not display on a laptop but will display on the telephone.
Solved ClosedAddress line 1 and 2 joining
Hi, I’ve just imported an event from event brite and noticed address line 1 and 2 have merged. In Eventbrite they are listed as: Level 1 1 Smith Street but it carries across to wordpress as : Level 11 Smith Street
Solved Closedrepeat—Duplicated event has a second venue instance and things venue is missin
I deleted an old venue and now when I duplicate old events it is unable to sync with eventbrite because it says the venue is missing. it shows two venues on the page and one will not go away, though both can be changed. the last thread suggested that I merge …
Solved ClosedHow do I add other Eventbrite accounts?
I’ve purchased the Eventbrite add-on and have synced it to my eventbrite account. However, I have other team members who have eventbrite accounts that I’d like synced/added to the event page on my website. How do I do that? Please advise.
Solved ClosedChanges in Evenbrite automatically updated in Events Calendar?
Hi there, question occurs in step #4, just writing this down so you better understand: 1. created an event on Eventbrite 2. imported it into Events Calendar 3. changed something in Eventbrite (i.e. description) 4. Question: Will this change in Evenbrite autom…
Solved ClosedInitial Import Results In Nothing
I’ve installed and confirmed the license is connected etc … and run through Events > Import > Eventbrite. I’ve added the url for the eventbrite organiser, hit the import button then it gives me this screen. There i was thinking somethi…
Solved ClosedLost Eventbrite Connection
We had a dozen or so events entered from our site and posted to Eventbrite. Now, the connection is lost and we’re being asked if we want to registered our events with Eventbrite (which causes duplicate events).
Solved ClosedLegacy Import > Import Eventbrite Events > Select an Existing Event = :(
Used to work, now i get animation & searching… text with no results. I tried disabling all plugs and themes. All plugin versions are up to date with active license keys. Imports can be done using the 2nd field which requires that you enter an event …
Solved ClosedEventbrite ticket block disappeared from event listing
The eventbrite ticket block was not displaying on our event which runs from 1st-3rd June. We noticed the ticket block had disappeared on 2nd June. In the CMS, the Eventbrite Event Status was draft, when changing to ‘live’ it would revert back to &…
Solved ClosedAPI authentication is not persistent
I keep having to re-authenticate my website with my EventBrite application. When I authenticate with EventBrite, I am able to view the events on EventBrite and import at will. This authentication seems to only last a certain amount of time, as after some time…
I wend ahead and bought one of your packages a few days ago (Order #1286597 was placed on May 19, 2017). I intended to use it to customize an event website in Hebrew, but found it not to work so well. I think your template is well designed for LTR, but not fo…
Solved ClosedEventbrite Tickets Not Working
Hi, I have installed Eventbrite Tickets plugin and I go to import and add the event url but nothing imports. Can you please assist me with this. Thanks.
Solved ClosedFilter Tickets to Show Only Certain Types
We have the Events Calendar and EventBrite Tickets plugin installed. Events have been imported, but the vendor is selling multiple types of tickets in EventBrite -but only wants to sell General Admission tickets on the website (ie one of many tickets that wer…
Solved ClosedBought Calendar PRO and Eventbrite Tickets, but doesn't work.
Hello, I bought Calendar PRO and Eventbrite Tickets, but it doesn’t work. When I press import in the top menu, I can’t add Eventbrite events. I added the license key for both products and didn’t got an error so that’s valid. Can you h…
Solved ClosedLicence is currently invalid !!!
Hi! I bought Eventbrite Tickets. I installed the latest version 4.4.3. I enter my licence key. But Eventbrite Tickets always ask me to add a valid licence. And shows another licence key (siehe image). Thx Gerald
Solved ClosedCan't import Eventbrite tickets
We were unable to sync your event to Eventbrite. Here’s what happened: You do not have permission to access the resource you requested. That is the error message I get and the tickets no longer display. I even went through eventbrite and the settings in…
Solved ClosedUnable to Authorize EventBrite API
Hello there, I have followed the tutorial video precisely as it’s explained on the tutorial video i found here. https://drive.google.com/file/d/0B32mV0cGGJlhYl92d3hTNUt3YUE/view I believe that my issue may be an .htaccess rewrite issue but i wanted to c…
Solved ClosedAccidentally Purchased Eventbrite Tickets Key for Site That Already Had One
Hello, I accidentally purchased a second Eventbrite Tickets license key for a client and as it turns out I had already purchased one a few months ago and forgot that I had bought one. Can the key I just purchased be refunded?
Solved ClosedDuplicated event has a second venue instance and things venue is missing
I updated venues (and deleted some old ones). Now when I duplicate an older event, it won’t sync with eventbrite because it says the venue is missing. But it actually has a second venue (starts blank) above the one that was previously there. I have …
Solved ClosedFeatured Image not Exporting to Eventbrite
When we export an event, the featured image doesn’t get transferred with it.
Solved ClosedEventbrite image import
Hi. Hoping you can help. Whenever I import an event from Eventbrite the image is imported three times … everything shows up and is working correctly, but I have three of every image in my media library.
Solved ClosedHow to Remove Default Registration
Now that I have eventbrite tickets installed, how do I remove the default “register for this event” button?
Solved ClosedFatal error: Call to undefined function tribe_singleton()
Hi there, My website has completely crashed. I followed install instructions and as I came to activate the WordPress.org plugin, this is the error I’m getting: Fatal error: Call to undefined function tribe_singleton() in /home/site/public_html/wp-content/pl…
Solved ClosedEventbrite Ticket Box Won’t Display
Greetings, I’m having issues getting my event pages to display the ticket box. I’ve done all the troubleshooting recommends, like switch to a basic theme, disabling plugins and all that jazz. Nada. Can you take a look. Perhaps you can provide some…
Solved ClosedImport to or from Event calendar to Eventbrite tickets
The problem! i am trying to sync event calendar with Eventbrite tickets, your sale pitch says that if you add an event in event calendar it will add it to tickets I followed the Create the API Instruction http://automattic.github.io/eventbrite-api/users.html …