Help Desk

Eventbrite Tickets

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    • Comments
    • Updated
    • Solved Closed
      [Private] FB Event Aggregator

      Posted by: Eric Nordal
      Most Recent by: Sky on 2018/04/24 at 7:24am

      Based on the current updates on the Event Aggregator site, I’m not totally sure which events can be brought it. Can you provide a bit more detail about how exactly it is working to import events? Update April 9, 2018: We restored functionality around fe…

    • 2
    • Yesterday
    • Solved Closed
      Image reimported multiple times

      Posted by: Emily
      Most Recent by: Jaime on 2018/04/23 at 5:02am

      I’ve just purchased and installed Eventbrite Tickets with Event Calendar Pro today. To test I created an event in eventbrite and successfully imported it to Events Calendar Pro. On import I checked the box to import the image from eventbrite also. Now e…

    • 2
    • 4/23/18
    • Solved Closed
      Eventbrite ticket not showing on event page

      Posted by: morktron
      Most Recent by: Jaime on 2018/04/20 at 4:40am

      Hi, I can’t see the Eventbrite ticket showing on the event page. I’m just building this website at the moment in a staging area and have created a dummy event in Eventbrite to test it out. I’ve set the event to be published but unlisted/priv…

    • 2
    • 4/20/18
    • Solved Closed
      [Private] Can't authorize eventbrite api

      Posted by: kholmes79
      Most Recent by: Victor on 2018/04/19 at 2:30pm

      Hi, After clicking authorize button, I get redirected to eventbrite to authorize, click accept and then it redirects me to my blog — it does not redirect me back to settings with the success message. I deactivated all plugins but no luck. Thanks, Kevin

    • 2
    • 4/19/18
    • Solved Closed
      Events are showing today's date. Even if they are not today

      Posted by: Ashley
      Most Recent by: Jaime on 2018/04/18 at 10:14am

      The event listings are pulling up today’s date and the current time, when those events are not schedule for today. So in other words, each event displays two times – one reflecting today’s date and the time when you load the page, and the co…

    • 2
    • 4/18/18
    • Solved Closed
      Sync w. Eventbrite

      Posted by: Eric Nordal
      Most Recent by: Victor on 2018/04/18 at 7:47am

      Hi there, I’m wondering if it is possible to sync Eventbrite events to this plug in. It’d be a great solution to the recent changes made by Facebook. I’m using the plug in now, but it seems like manual import is the only current option. With…

    • 2
    • 4/18/18
    • Solved Closed
      [Private] Show sold-out events as Sold-out

      Posted by: Edward
      Most Recent by: Cliff on 2018/04/11 at 7:24am

      Hi there, We’re using the Eventbrite Tickets plugin with Events Calendar Pro and we’ve noticed that events that are sold-out are still listed along with the other events (just without a price). It’s not until a user navigates to the single e…

    • 5
    • 4/11/18
    • Solved Closed
      Missing checkout section on event pages

      Posted by: Edward
      Most Recent by: Ratings Droid on 2018/04/07 at 9:35am

      Hi there, I’ve installed Eventbrite Tickets to a new website and I’ve imported some of our events into the calendar. Everything works fine except each event is missing the checkout section. I was expecting the page to look like the screenshot atta…

    • 6
    • 4/7/18
    • Solved Closed
      [Private] I am missing the Event Cost Field

      Posted by: Michael Tornblom
      Most Recent by: Cliff on 2018/04/04 at 9:27pm in: Extensions

      I am missing the Event Cost Field when using Eventbrite Tickets. I have tried to use your extensions from https://theeventscalendar.com/extensions/display-the-event-cost-field-when-ticket-plugins-are-installed/ It only says “To begin using Event Tickets…

    • 8
    • 4/4/18
    • Solved Closed
      not syncing eventbrite wordpress!

      Posted by: ednaberkana
      Most Recent by: Cliff on 2018/04/02 at 8:59pm

      Hello! I am not able to get my plugin to sync with eventbrite to show new events. Plz help. front end is returntosacred.com but the plugin settings page asks me to use this http://www.healwithemily.com/tribe-oauth/eventbrite/ since when I log into WP wordpre…

    • 2
    • 4/2/18
    • Solved Closed
      [Private] Eventbrite changes not flowing through to website

      Posted by: oogly
      Most Recent by: Patricia on 2018/04/02 at 8:03am

      When any changes are made to an event on Eventbrite (e.g. ticket name, ticket price, ticket quantity, event name, event date, event time, event location, event descriptive text) – the only ones that automatically update on our client’s website ar…

    • 4
    • 4/2/18
    • Solved Closed
      [Private] Tickets not syncing

      Posted by: Lewis Keogh
      Most Recent by: Ratings Droid on 2018/03/30 at 9:35am

      Hi there, I’ve recently updated my client’s website by transferring from a demo site. There were live events on the old site that I imported into the newly transferred site but now tickets aren’t displaying and I have a duplicate organiser d…

    • 11
    • 3/30/18
    • Solved Closed
      Events not showing in Google events search

      Posted by: Tiffany
      Most Recent by: Jaime on 2018/03/28 at 8:49am

      Hi, Recently it seems that events imported from Eventbrite with the plugin no longer are SEO friendly and do not show in the Google events preview when searching. Normally they show like this at the top: https://www.dropbox.com/s/uxl1l4f7aopaspd/Screen%20Sho…

    • 6
    • 3/28/18
    • Solved Closed
      Event already imported. Error message

      Posted by: Paul
      Most Recent by: Ratings Droid on 2018/03/23 at 9:35am

      when attempting to import via Import or Legacy import I’m getting the above error message. However, the event is not amongst the list of events on my site. I’ve looked through all my events, including the deleted ones, & can’t see that E…

    • 10
    • 3/23/18
    • Solved Closed
      [Private] How to Sync Eventbrite events

      Posted by: laurenhubele
      Most Recent by: Ratings Droid on 2018/03/23 at 9:35am

      I recently purchased two plugin subscriptions – Eventbrite Tickets and Calendar Pro. My API key is set up successfully. I’ve “manually” imported each individual event from eventbrite using the Legacy Import feature (because it won’t import e…

    • 4
    • 3/23/18
    • Solved Closed
      Eventbrite Additional Options Extension

      Posted by: howtoproject
      Most Recent by: Cliff on 2018/03/20 at 2:57pm in: Extensions

      Please reference shift.howtoproject.ca Our event is now up and running. I don’t like how users have to scroll the iframe, so I searched and found the Additional Options Extension. I install and Activate and suddenly my Eventbrite connection is dead and …

    • 7
    • 3/20/18
    • Solved Closed
      Entire Page Event?

      Posted by: howtoproject
      Most Recent by: Cliff on 2018/03/20 at 2:04pm

      Please take a look at shift.howtoproject.ca What I am wanting is a full page event layout like this: https://wpshindig.com/event/contribute-to-wordpress/2018-03-10/ I’ve disabled the event sidebar in the Avada Theme Options, yet it still shows. The exis…

    • 5
    • 3/20/18
    • Solved Closed
      EventBrite offers ZERO help

      Posted by: howtoproject
      Most Recent by: Ratings Droid on 2018/03/20 at 5:44am

      Hi there, I’m making every effort to be positive and ask for your help. I purchased EventBrite Tickets today, installed it. I went to EventBrite, created the app, got the token, the client secret, added it in WordPress, etc. I then went to your site to …

    • 5
    • 3/20/18
    • Solved Closed
      [Private] Events URL slug page edit

      Posted by: Nicholas Beatty
      Most Recent by: Ratings Droid on 2018/03/13 at 9:35am

      Hi there, I’m using the slug page in my main menu, versus creating another page and adding shortcode link. However, that slug page does not have an “Edit” to edit the page, and does not show up in the list of wordpress Pages. How do I edit t…

    • 6
    • 3/13/18
    • Solved Closed
      Eventbrite "multi-date" event issue

      Posted by: Natalie Grande
      Most Recent by: Ratings Droid on 2018/03/09 at 2:51pm

      Hello, We use the Eventbrite URL “import feature” to add an event & display on our events calendar. For example, when we add a multi-date event, Tuesday 3/27 & Thursday 3/29, it will show that the event is also held on Wednesday 3/28 ̵…

    • 10
    • 3/9/18
    • Solved Closed
      [Private] Need to show tickets on a private event

      Posted by: gdtmarketing
      Most Recent by: Ratings Droid on 2018/03/07 at 8:35am

      Just purchased events calendar pro and the eventbrite tickets add-on. I’m testing a private event, and don’t see tickets show up on the website when an event is set to private. What am I missing? I don’t want it syndicated throughout eventbr…

    • 4
    • 3/7/18
    • Solved Closed
      Request for refund and cancelation

      Posted by: Adrian Twarog
      Most Recent by: Ratings Droid on 2018/03/07 at 8:35am

      Hello The Events Calendar, We would like to request a refund for the Eventbrite Tickets plugin purchased earlier this month. Due to the nature of the client we performed work with, it was not the correct use for this situation. I have completely uninstalled a…

    • 4
    • 3/7/18
    • Solved Closed
      [Private] Eventbrite Ticket Box Won’t Display

      Posted by: retroforward
      Most Recent by: Ratings Droid on 2018/03/05 at 6:04am

      I’m in the middle of building this site, and it not completed yet. I went ahead and installed the Eventbrite plugin and I am having similar issues discussed in this thread: https://theeventscalendar.com/support/forums/topic/eventbrite-ticket-box-wont-di…

    • 13
    • 3/5/18
    • Solved Closed
      API key

      Posted by: Iris Olivet Llach
      Most Recent by: Ratings Droid on 2018/02/28 at 8:35am

      Hi there where do I put my event brite api key into WordPress? I watched the video but it’s from 3 years ago so I’m assuming it’s now outdated? Is there a tutorial somewhere? Thanks

    • 4
    • 2/28/18
    • Solved Closed
      Translation doesn't show or work NL language

      Posted by: Dennis
      Most Recent by: Ratings Droid on 2018/02/16 at 8:36am

      Hi, So i have edited translation file with Poedit in search of translation for the words ‘sold out’ and ‘# tickets left’. Checked all translation files (events calender, tickets, tickets plus). It worked before but after an update (eve…

    • 5
    • 2/16/18
    • Solved Closed
      Recurring Eventbrite Event Issue

      Posted by: royg31
      Most Recent by: Ratings Droid on 2018/02/10 at 8:35am

      I have configured the system to import from Eventbrite successfully, but I am experiencing an issue when the event is imported. I have the same event which reoccurs but not always on the same days of the week. When the event is imported it seems to only recog…

    • 4
    • 2/10/18
    • Solved Closed
      How to Import Event brite events as a bulk import

      Posted by: bandudon
      Most Recent by: Ratings Droid on 2018/02/10 at 8:35am

      I bought Event Calendar Pro because of the recurring event feature. I bought Eventbrite Ticket to import events from Eventbrite. I thought that, since I have both Event Calendar Pro AND Eventbrite Ticket. But can’t import event brite tikets as bulk. Eve…

    • 8
    • 2/10/18
    • Solved Closed
      Eventbrite options not appearing when adding events…

      Posted by: klewis
      Most Recent by: Ratings Droid on 2018/02/07 at 9:43am

      Hi There, I just purchased the Eventbrite add-on. It wouldnt show up under licenses, so I downloaded the .zip file and added it to plugins. Once I did that, it now shows I have an Eventbrite subscription under licenses for Event Calendar. However, even though…

    • 7
    • 2/7/18
    • Solved Closed
      Syncing changes from Eventbrite to posted event

      Posted by: Susan L. Greig
      Most Recent by: Ratings Droid on 2018/02/06 at 8:36am

      Hi, I import an event from EventBrite using the event number and it gets published. Yay!! When I go back to EventBrite and make a change to the event – I changed the date, the changes do not get reflected in the event on my site. I had to delete the eve…

    • 4
    • 2/6/18
    • Solved Closed
      Advantages

      Posted by: elecevan
      Most Recent by: Ratings Droid on 2018/02/04 at 8:35am

      Hi, we’re a church site that does 3 large scale dinner/fundraising events a year that involve tickets. We use Event Calendar Pro and Event Tickets. One of our ministries uses Eventbrite for ticket sales/management. It is a community wide event, so we li…

    • 4
    • 2/4/18
    • Solved Closed
      Event Organizer Field bug

      Posted by: Shea
      Most Recent by: Ratings Droid on 2018/02/01 at 8:37am

      Hi, I may have found a bug, but I am not sure if it lives in the plugin or the Eventbrite API. When I register an event with EventBrite It throws a validation error saying an organizer is needed even if one is entered. When you reenter the organizer it passes…

    • 4
    • 2/1/18

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