Help Desk

Eventbrite Tickets

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    • Comments
    • Updated
    • Solved Closed
      Recurring Eventbrite Event Issue

      Posted by: royg31
      Most Recent by: Victor on 2018/01/19 at 11:43am

      I have configured the system to import from Eventbrite successfully, but I am experiencing an issue when the event is imported. I have the same event which reoccurs but not always on the same days of the week. When the event is imported it seems to only recog…

    • 2
    • 1/19/18
    • Solved Closed
      How to Import Event brite events as a bulk import

      Posted by: bandudon
      Most Recent by: Jaime on 2018/01/19 at 10:26am

      I bought Event Calendar Pro because of the recurring event feature. I bought Eventbrite Ticket to import events from Eventbrite. I thought that, since I have both Event Calendar Pro AND Eventbrite Ticket. But can’t import event brite tikets as bulk. Eve…

    • 6
    • 1/19/18
    • Solved Closed
      Syncing changes from Eventbrite to posted event

      Posted by: Susan L. Greig
      Most Recent by: Victor on 2018/01/15 at 4:16pm

      Hi, I import an event from EventBrite using the event number and it gets published. Yay!! When I go back to EventBrite and make a change to the event – I changed the date, the changes do not get reflected in the event on my site. I had to delete the eve…

    • 2
    • 1/15/18
    • Solved Closed
      Advantages

      Posted by: elecevan
      Most Recent by: Cliff on 2018/01/13 at 10:43am

      Hi, we’re a church site that does 3 large scale dinner/fundraising events a year that involve tickets. We use Event Calendar Pro and Event Tickets. One of our ministries uses Eventbrite for ticket sales/management. It is a community wide event, so we li…

    • 2
    • 1/13/18
    • Solved Closed
      Event Organizer Field bug

      Posted by: Shea
      Most Recent by: Jaime on 2018/01/10 at 9:15am

      Hi, I may have found a bug, but I am not sure if it lives in the plugin or the Eventbrite API. When I register an event with EventBrite It throws a validation error saying an organizer is needed even if one is entered. When you reenter the organizer it passes…

    • 2
    • 1/10/18
    • Solved Closed
      How to automatically import eventbrite events?

      Posted by: Nityanand Manerikar
      Most Recent by: Jaime on 2018/01/09 at 10:26am

      Hi there, I recently purchased two plugin subscriptions… My understanding is that I can automatically import Eventbrite events into my WordPress website. My API key is setup successfully. I’ve “manually” imported an event using “…

    • 2
    • 1/9/18
    • Solved Closed
      adding loop of 3 upcoming events on divi theme home page

      Posted by: atarc
      Most Recent by: Jaime on 2018/01/02 at 6:10am

      I am setting up a site that will need to pull in events form event brite. I have already purchased event brite tickets and downloaded the events calendar. The events page is working fine. What I want to do is have a section that features 3 upcoming events on …

    • 2
    • 1/2/18
    • Solved Closed
      Events not registering on Eventbrite

      Posted by: Online
      Most Recent by: Jennifer on 2017/12/28 at 8:30pm

      Hello I have connected Eventbrite but when I click YES to register an event with Eventbrite, then click UPDATE, the page refreshes but nothing publishes to Eventbrite. The Eventbrite tickets section then has the YES and NO not filled in again.

    • 4
    • 12/28/17
    • Solved Closed
      Cannot get Eventbrite tickets plugin to sync with Events

      Posted by: Faiy
      Most Recent by: Jaime on 2017/12/22 at 1:30pm

      Hi there, would appreciate any help. I have just updated my licenses for Eventbrite tickets and Events Calendar Pro and when I am creating Events on my WordPress website, though the Eventbrite Ticket info is there and I input the info for the event, it will n…

    • 4
    • 12/22/17
    • Solved Closed
      Tickets does not show up on my event

      Posted by: Johan B
      Most Recent by: Brendan on 2017/12/14 at 1:50pm

      I have installed Eventbrite tickets and synced my event. I can see my event in WordPress but the tickets does not show up. I cheked my settings and I have “Display tickets on event page? Yes” and Eventbrite template but it still wont worked. I saw…

    • 5
    • 12/14/17
    • Solved Closed
      Eventbrite Embed with Beaver Themer

      Posted by: Karen Straus
      Most Recent by: Cliff on 2017/12/13 at 7:25pm

      Beaver Themer recently added support for Events Calendar Pro, enabling new single event layouts EXCEPT that the eventbrite-ticket-embed div does not display. Is there a way to embed this using a code module? (My work with Beaver Builder is in a non-public de…

    • 9
    • 12/13/17
    • Solved Closed
      WP importing/exporting Eventbrite updates

      Posted by: Maryam
      Most Recent by: András on 2017/12/05 at 4:50am

      After initially importing and event is there a way to update event information from Eventbrite to WP? If not is there a way to override the plugin so that changes made to the WP site do not change the Eventbrite event site?

    • 6
    • 12/5/17
    • Solved Closed
      Not able to Authorize Eventbrite

      Posted by: Dan Kobler
      Most Recent by: Cliff on 2017/12/01 at 3:23pm

      I was having trouble creating an event within the WordPress events editor page and so I read something to re-authorize Eventbrite on the Settings / APIs page. Now, I’m not able to authorize Eventbrite and cannot use the add on anymore. When I click on t…

    • 4
    • 12/1/17
    • Solved Closed
      Possible HTTP request bug found

      Posted by: Neil
      Most Recent by: Victor on 2017/12/01 at 10:22am

      The admin area of our wordpress website has been slow recently so we used Xdebug profiler to spot any misbehaving plugins. We found our installation of the Eventbrite Tickets plugin is checking the login (OAuth) details are still valid on every page load by m…

    • 2
    • 12/1/17
    • Solved Closed
      Eventbrite widget disappears two hours before event

      Posted by: Maryam
      Most Recent by: András on 2017/11/30 at 1:03pm

      Our eventbrite widget disappears from our WP page about two hours before the start of events. It doesn’t happen to every event so it must be a bug. It’s super problematic as most of our sales are day of. The screenshot is what is showing up instea…

    • 4
    • 11/30/17
    • Solved Closed
      App Key / Client Secret expires without warning

      Posted by: Monika
      Most Recent by: Jaime on 2017/11/16 at 4:49am

      Hi, I’m having trouble with the App Key / Client Secret settings. The authorisation seems to expire automatically after a couple of weeks and the connection with eventbrite is gone. I then have to re-do the authorisation process to get it working again.…

    • 6
    • 11/16/17
    • Solved Closed
      Division by Zero — Reopened

      Posted by: Cynthia Lockley
      Most Recent by: Cliff on 2017/11/10 at 10:04am in: Events Calendar PRO

      I am reopening this ticket (https://theeventscalendar.com/support/forums/topic/division-by-zero/) that I had originally open in The Events Calendar Pro forum, because the last one was closed by the robot. Since the previous ticket, I have updated The Events C…

    • 5
    • 11/10/17
    • Solved Closed
      Events Pro Exclusion Major Issue!!

      Posted by: Steven
      Most Recent by: Jaime on 2017/11/09 at 5:41am

      This is the eight damn time I had to type this message since YOUR SITE keeps redirecting me to resubmit this damn forum request. I unfortunately thought you were a reputable company and just renewed and expanded my licensing format for the Events Pro and Fil…

    • 4
    • 11/9/17
    • Solved Closed
      Tickets area iframe height

      Posted by: Lewis Keogh
      Most Recent by: Jaime on 2017/11/08 at 5:06am

      I’ve installed the ‘Eventbrite Additional Options’ plugin, but inputting any pixel value for the ‘Tickets area height’ makes no difference. I’ve tried hard refreshing the page, but still no joy. Any ideas? Thanks

    • 4
    • 11/8/17
    • Solved Closed
      Eventbrite Registration Not Displaying On Event Page

      Posted by: Lee Scott
      Most Recent by: Jennifer on 2017/11/02 at 6:33am

      Hi – I’ve successfully setup and imported some live events from Eventbrite into my website. The event pages are correctly populated with the info from Eventbrite – however, the Eventbrite Ticket Box does not display on the page. Here is an e…

    • 8
    • 11/2/17
    • Solved Closed
      Registration iframe not showing in event page

      Posted by: Russell Jones
      Most Recent by: Victor on 2017/11/01 at 9:17am

      In individual event page, event brite registration iframe not showing Please Advise ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/eventbrite-registration-not-displaying-on-ev…

    • 4
    • 11/1/17
    • Solved Closed
      "Your Eventbrite token is not valid"

      Posted by: Andrew Shepherd
      Most Recent by: Patricia on 2017/10/30 at 6:08am

      Hello, Using the Events Calendar Pro 4.4.18 and Eventbrite Tickets 4.4.8. It looks like once a month, the Eventbrite token we’re using expires and we have to manually re-authorize it (things stop working correctly and we get a “Your Eventbrite tok…

    • 4
    • 10/30/17
    • Solved Closed
      How can I make visitors order their tickets on eventbrite

      Posted by: Bas Hoorn
      Most Recent by: András on 2017/10/23 at 4:18am

      Hi there, I want to make a list view on my site of all events. But when people want to order a ticket they have to go to the eventbrite site (and not to an event description) on my site as the events templates on WordPress look horrible. I want to have funct…

    • 4
    • 10/23/17
    • Solved Closed
      Stop sync from WordPress to Eventbrite

      Posted by: Tiffany
      Most Recent by: Barry on 2017/10/09 at 12:14pm

      We are having trouble with an installation on offthehookcomedy.com where we import new events from eventbrite one by one, but do not want information changed in WordPress to sync back to Eventbrite. Currently it is changing show times in Eventbrite based on w…

    • 6
    • 10/9/17
    • Solved Closed
      Featured Image will not change to a different image

      Posted by: Beth Bucciferro
      Most Recent by: Jaime on 2017/10/06 at 9:42am

      After I updated to WordPress 4.8.2 and Events Calendar 4.6 my eventbrite tickets no longer allows me to change the featured image. I am able to upload one and select it. It will show it to me in the preview window when I set featured image but when I update…

    • 15
    • 10/6/17
    • Solved Closed
      The API key is not setup yet.

      Posted by: ucfcel
      Most Recent by: Geoff B. on 2017/10/03 at 11:38pm

      Hi there, I purchased the Eventbrite plugin on September 29th, but I continue to run into issues with it. We have the key provided saved in the Settings > Licenses as required and the URL listed under where the license has been added is our website which i…

    • 5
    • 10/3/17
    • Solved Closed
      Fatal Error

      Posted by: Carrie Cheung
      Most Recent by: Patricia on 2017/09/21 at 6:00pm

      I was updating a few plugins yesterday and when I got to updated the events calendar plugin for Eventbrite tix, I’m getting: Fatal error: Uncaught exception ‘InvalidArgumentException’ with message ‘No constructor with the eventbrite.m…

    • 5
    • 9/21/17
    • Solved Closed
      Importing recurrent events from Eventbrite

      Posted by: Joy Gerhard
      Most Recent by: András on 2017/09/21 at 2:00pm

      I bought Event Calendar Pro because of the recurring event feature. I bought Eventbrite Ticket to import events from Eventbrite. I thought that, since I have both Event Calendar Pro AND Eventbrite Ticket, I would be able to import recurring Eventbrite even…

    • 4
    • 9/21/17
    • Solved Closed
      Registrations in WordPress

      Posted by: Caylee Migliorini
      Most Recent by: Jaime on 2017/09/21 at 7:08am

      We’re wondering if there’s a way to access Eventbrite registrations from WordPress? We created an event and signed up for it, but we’re not seeing our registration on the WordPress site under registrations. Do Eventbrite registrations carry …

    • 4
    • 9/21/17
    • Solved Closed
      Resource not Found

      Posted by: Angela Melpolder
      Most Recent by: Victor on 2017/09/20 at 6:34am

      Hello I just purchased the Eventbrite plugin and I’m trying to Get Authorization but when I hit Approve on Eventbrite I just get a Resource Not Found blank page. Is this an issue with eventbrite? Or is this an issue with the plugin? Our site is a mem…

    • 4
    • 9/20/17
    • Solved Closed
      Moving the Eventbrite Tickets box

      Posted by: Jonathon Alsop
      Most Recent by: Jennifer on 2017/09/20 at 12:48am

      I added the snippet per the directions and the tickets box is still showing up at the bottom of the page. Any idea what I am doing wrong? https://bostonwineschool.com/event/ Thank you! Jonathon

    • 9
    • 9/20/17
    • Solved Closed
      Eventbrite Authorization keeps getting "lost"

      Posted by: Caroline
      Most Recent by: Ratings Droid on 2017/09/14 at 9:36am

      Hi, I’m working on a site which we are getting authorized via Eventbrite and the plugin and calendar work for a few days. Then randomly the authorization is “lost” and we’re getting the message appearing at the top that we need to auth…

    • 6
    • 9/14/17
    • Solved Closed
      Address Error

      Posted by: Kandace
      Most Recent by: Ratings Droid on 2017/09/12 at 9:36am

      Have upgraded to latest version, still getting an error on any event attempted to create. ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/eventbrite-plugin-asking-for-venue-and…

    • 20
    • 9/12/17
    • Solved Closed
      Eventrbrite section not visible when Editing event

      Posted by: Richard Kasperowski
      Most Recent by: Victor on 2017/09/08 at 12:59pm

      Hi, I have recently bought Eventbrite Tickets add-on, but it is not working for me. I have configured everything, both Application Key and Client Secret are set up, but I can’t see Eventrbrite section when editing or creating new event. Can you please …

    • 4
    • 9/8/17
    • Solved Closed
      Show "Sold Out" for a Sold Out Event

      Posted by: Maryam
      Most Recent by: Victor on 2017/09/06 at 1:25pm

      I’m trying to change the formatting on events that have sold out in Eventbrite, but can’t find the right bit of code to look that information up. I downloaded the Event Tickets add-on and tried <?php if ( tribe_events_has_soldout() ) : ?> &l…

    • 6
    • 9/6/17

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