Help Desk

Eventbrite Event Not Owned

  • Posts: 4 Topics: 2
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    Getting error message on creating new event and syncing with Eventbrite: “Eventbrite Event Not Owned”.

    Any guidance would be appreciated. Thanks.

    Posts: 2500
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    Hi there,

    Thanks for emailing support.

    Is the event already in Eventbrite? Are you trying to import the event or send to Eventbrite?

    Thanks,
    Brendan

    Posts: 4 Topics: 2
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    Send to Eventbrite via the sync with Eventbrite option when creating a new event. This is a new event.

    Posts: 2500
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    Hi there,

    Does this happen with any new event created or just this particular event? What is the title of the event?

    Did this just start happening or has it never worked?

    If it just started, sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

    Thanks,
    Brendan

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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