Help Desk

Eventbrite Tickets

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    • Comments
    • Updated
    • Solved Closed
      Moving the ticket Box

      Posted by: stevebrickle
      Most Recent by: Barry on 2014/08/27 at 2:06am

      I followed the instructions here https://theeventscalendar.com/support/forums/topic/move-eventbrite-ticket-to-the-top/ for moving the ticket box up the page. However it did not work for me. I moved the line @@@php <?php do_action( ‘tribe_events_singl…

    • 7
    • 8/27/14
    • Solved Closed
      Default new events to public

      Posted by: scottlyttle
      Most Recent by: Barry on 2014/08/26 at 8:29am

      I see once an event is published thought WordPress that the plugin outputs the public/private status of the event (generally private) but is there a setting in the plugin – or alternatively a filter – where I can set the default for all published …

    • 3
    • 8/26/14
    • Solved Closed
      EventBrite URL Change / Import Stopped Working

      Posted by: peterquale
      Most Recent by: Barry on 2014/08/26 at 8:13am

      Hello, I’d piggy-backed onto this thread here — https://tri.be/support/forums/topic/eventbrite-import-event/#post-152697 — because it seemed they had the same issue. Error: “We were unable to import your Eventbrite event. Please verify…

    • 8
    • 8/26/14
    • Solved Closed
      Eventbrite import event

      Posted by: volunteeringnsw
      Most Recent by: Barry on 2014/08/26 at 8:12am

      When I attempt to import any of my events, it is not recognising my event id. For example: https://www.eventbrite.com.au/e/national-volunteer-week-2014-and-nsw-volunteer-of-the-year-awards-launch-tickets-11232943035 Adding the id: 11232943035 comes back with…

    • 7
    • 8/26/14
    • Solved Closed
      Strip formatting from imported Eventbrite event

      Posted by: momondays
      Most Recent by: Barry on 2014/08/20 at 6:47am

      We run a site with many users, who create events on Eventbrite (and then we import them). Many of the users are not good with HTML or formatting in general, and their events get imported with a ton of inline styling – spans, etc – as well as p tag…

    • 6
    • 8/20/14
    • Solved Closed
      The page isn't redirecting properly

      Posted by: synligmedia
      Most Recent by: Casey on 2014/08/14 at 8:06am

      Hi I am using Eventbrite tickets and suddenly I am not able to access http://chamber.no/events “The page isn’t redirecting properly! Firefox has detected that the server is redirecting the request for this address in a way that will never complete…

    • 4
    • 8/14/14
    • Solved Closed
      Recurring Event time problem

      Posted by: cfcpca
      Most Recent by: Brook on 2014/08/04 at 9:29pm

      I am having problems with recurring event times. The first occurrence is fine, but subsequent ones have 7 hours added to the time. It is consistent on any recurring event. I have deactivated all other plugins, and tried all the default WP themes, and still ha…

    • 3
    • 8/4/14
    • Solved Closed
      Eventbrite ticket price change is NOT reflected in WordPress

      Posted by: Bill
      Most Recent by: matthewdenton on 2014/08/04 at 12:27pm

      A new bug I’ve found is that if you have to change the price of a ticket in EB after it’s published in Tribe, no matter what you do, Tribe will only display the price as it was when it was originally imported over. The only way I’ve found to fix this i…

    • 4
    • 8/4/14
    • Solved Closed
      Cannot register existing event to eventbrite.com

      Posted by: Frank Norman
      Most Recent by: Barry on 2014/07/30 at 9:59am

      Hi, Im having trouble here trying to add tickets to and registering my existing events with eventbrite.com. It seems that everything works fine when creating a new event, however any updates to existing events are ignored by eventbrite. Is this related to EB&…

    • 6
    • 7/30/14
    • Solved Closed
      Time Error on recurring event on calendar

      Posted by: newburghrestoration
      Most Recent by: Barry on 2014/07/29 at 7:46am

      On my calendar I have the “Trivia Night at Newburgh Brewing Co.” for Wednesdays. It is a recurring event for every Wednesday. Out of nowhere the calendar changed the event time as an over night event, essentially making this a 2 day event because the time…

    • 5
    • 7/29/14
    • Solved Closed
      Eventbrite error: Invalid user_key

      Posted by: NMAMA
      Most Recent by: matthewdenton on 2014/07/25 at 2:14pm

      We are getting this error when trying to create an event: The following Eventbrite error has occurred: Invalid user_key We have quadruple checked the user key and updated all plugins etc…

    • 16
    • 7/25/14
    • Solved Closed
      iCal import has multiple events

      Posted by: ggcbmwcca
      Most Recent by: Barry on 2014/07/24 at 8:00am

      When clicking the ical import from my site, the user gets multiple events. For example, if you go to this event: http://ggcbmwcca.org/event/cars-coffee-south-bay-13/ and click the ical import button, i get 6 events in that one export. The same holds true for …

    • 3
    • 7/24/14
    • Solved Closed
      Need Eventbrite 3.6

      Posted by: Cloud Genius
      Most Recent by: Casey on 2014/07/20 at 8:59pm

      The following plugins are out of date: The Events Calendar: Eventbrite Tickets 3.5. https://tri.be/my-account/downloads/ shows 3.5 not 3.6 All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right ver…

    • 4
    • 7/20/14
    • Solved Closed
      ShortCodes not working on Eventbrite page

      Posted by: stevenmilstein
      Most Recent by: Barry on 2014/07/19 at 12:04am

      My Elegent Themes shortcodes on http://startupbreakfastclub.com/event/montreal/ are not working on my Eventbrite page https://www.eventbrite.ca/e/startup-breakfast-club-friends-festive-edition-2014-07-10-tickets-7087509933. See “[learn_more…̶…

    • 15
    • 7/19/14
    • Solved Closed
      Cost should not requires Eventbrite ticket

      Posted by: quantumdynamix
      Most Recent by: Leah on 2014/07/17 at 6:01pm

      I am using the Eventbrite ticket plugin, which seems to hijack the COST field. Not all events require Eventbrite tickets, but sometimes have associated costs at the door or at the point of sale. Is there any way to have the cost save and display regardless of…

    • 5
    • 7/17/14
    • Solved Closed
      Eventbrite Promotion Code URL?

      Posted by: stevenmilstein
      Most Recent by: Barry on 2014/06/30 at 9:25pm

      Is there a way to attach a promotion access/access code to the site’s URL? For example, myWPdomain.com/?access=my-access-code show work like myevent.eventbrite.ca/?access=my-access-code . Do you have any suggestions? Thanks,

    • 9
    • 6/30/14
    • Solved Closed
      Event Pages and Referrer URL Detection

      Posted by: stevenmilstein
      Most Recent by: Barry on 2014/06/27 at 4:50pm

      I’d like to offer a promotion code to visitors coming from an affiliate’s site. Is there a way to detect the referrer URL, determine if it matches a particular domain and then display a div section?

    • 4
    • 6/27/14
    • Solved Closed
      Create default settings in Eventbrite

      Posted by: rosemary
      Most Recent by: Leah on 2014/06/16 at 5:31pm

      Hi there, Thanks for a great plugin. I was wondering if there is a way I can create default settings for Eventbrite tickets, so that I don’t have to go through and click the same things every time I create an event? Alternatively, could the CSV import a…

    • 2
    • 6/16/14
    • Solved Closed
      Importing multiple events

      Posted by: Matthew
      Most Recent by: Barry on 2014/06/02 at 7:19pm

      Hi, do I have to import my events one at a time? I want it to import everything from my Eventbrite page on to my site.

    • 2
    • 6/2/14
    • Solved Closed
      Shortcode Issue

      Posted by: veruska
      Most Recent by: Leah on 2014/05/23 at 12:02pm

      I’m trying to insert a short code above the event content but all it does is to show the short code in my page. Could that be that my theme (Photocrati) is preventing it to show up or I will not be able to combine that?

    • 4
    • 5/23/14
    • Solved Closed
      Error while updating event with eventbrite

      Posted by: mohdfazlee
      Most Recent by: Barry on 2014/05/19 at 6:54am

      Hi! I’m having 2 problem: 1. i’m getting an error when updting an event. “An error occurred while contacting Eventbrite. Please review your information and try again. Status: 400” 2. On my eventbrite page, the event is recurrence for e…

    • 2
    • 5/19/14
    • Solved Closed
      Oddity with EB Import / Formatting Question

      Posted by: peterquale
      Most Recent by: Barry on 2014/05/01 at 7:52am

      Hello, I have two things to comment on here: #1 — Reporting a weird import situation (which is resolved, but we’re hoping it doesn’t happen again) #2 — Reporting formatting issues when importing #1 —————&#…

    • 4
    • 5/1/14
    • Solved Closed
      doesn't sync with eventbrite

      Posted by: cyberquote
      Most Recent by: Barry on 2014/04/17 at 6:57am

      Hi, i just purchased event calendar pro + Eventbrite tickets 9personal edition). I believe, the events in my eventbrite shall be synced with ‘event calendar pro’ once the plugin (eventbrite ticket) is installed. I’m unable to achieve these s…

    • 4
    • 4/17/14
    • Solved Closed
      Importing EventBrite events not my own events

      Posted by: Bill
      Most Recent by: Barry on 2014/04/17 at 6:38am

      the answer given does not work I don’t have events to publish my self but since there is no RSS import I want to import events from my local area. Can I use the EB plugin to paste in any event ID or does it only work just my own events? Also please advi…

    • 4
    • 4/17/14
    • Solved Closed
      Eventbrite import to WP, 2way synchronization messed up

      Posted by: kevin
      Most Recent by: Leah on 2014/04/11 at 3:34pm

      How do I turn off two way synchronization between wp event and the eventbrite? recently, importing eventbrite to the event calendar pro in wp nowadays cause a slew of programs for my company. 1. wp featured images (shows up in the head of the eventbrite) 2.…

    • 11
    • 4/11/14
    • Solved Closed
      Not allowing me to enter license key

      Posted by: dominantmusic
      Most Recent by: Leah on 2014/04/07 at 1:49pm

      Hey Guys, I purchased eventbrite tickets and nothing is popping up in the settings > licenses section for me to enter the license key. I have gone to updates and pressed check again. Anything else i can do?

    • 3
    • 4/7/14
    • Solved Closed
      Venues and Organizers duplicating from Eventbrite import

      Posted by: David Lerner
      Most Recent by: Barry on 2014/04/03 at 6:40am

      Hi, I need some assistance with what appears to be a bug that causes all of my venue and organizer titles to duplicate upon being imported into my site from Eventbrite. I do not want these venues or organizers saved at all as they are typically one time only …

    • 5
    • 4/3/14
    • Solved Closed
      organizer website link won't update on eventbrite

      Posted by: Cloud Genius
      Most Recent by: Rob on 2014/04/02 at 2:45pm

      Email shows, phone number shows but website won’t show for the organizer on eventbrite. event link: http://be.a.cloudgeni.us/event/march-4-cloud-certification-information-session/ eventbrite link: http://www.eventbrite.com/e/march-4-cloud-certification-…

    • 23
    • 4/2/14
    • Solved Closed
      Templating: Move Tickets iFrame & Link to EB Page

      Posted by: Jeremy
      Most Recent by: Barry on 2014/03/31 at 12:06pm

      Help! I want to move the eventbrite tickets iframe from the bottom to inbetween the description and event details. I looked for the hooks, but I’m new to tri.be so I can’t find it! Also, I’d like to make a link to the ticket’s page o…

    • 4
    • 3/31/14
    • Solved Closed
      Tickets Disappear if Event Edited by Another User

      Posted by: berkshirerealtorsnet
      Most Recent by: Barry on 2014/03/27 at 4:14pm

      We have Events Calendar with the EventBrite Ticket Plugin. As of the last upgrade, any event that is edited by another user in WordPress drops the ticket payment portion. Users cannot register. The details, venue, organizer and map still appear, but no tic…

    • 8
    • 3/27/14

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