Help Desk

The API key is not setup yet.

  • Posts: 5 Topics: 2
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    Hi there,

    I purchased the Eventbrite plugin on September 29th, but I continue to run into issues with it. We have the key provided saved in the Settings > Licenses as required and the URL listed under where the license has been added is our website which is listed correctly so I’m not entirely sure why we’re receiving this error.

    Can someone help?

    Posts: 5 Topics: 2
    | Permalink

    Nevermind, we figured out that we needed to create an application in the Eventbrite developer’s area and use those API credentials. We originally thought it was an issue with the plugin, but it isn’t.

    Thank you!

    Posts: 9773 Topics: 1
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    Good evening Sabrina and welcome back!

    I am super stoked that you were able to find the culprit.
    Major kudos!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    Posts: 4
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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