Help Desk

Eventbrite Tickets

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    • Comments
    • Updated
    • Solved Closed
      Eventbrite error: Invalid user_key

      Posted by: NMAMA
      Most Recent by: matthewdenton on 2014/07/25 at 2:14pm

      We are getting this error when trying to create an event: The following Eventbrite error has occurred: Invalid user_key We have quadruple checked the user key and updated all plugins etc…

    • 16
    • 7/25/14
    • Solved Closed
      iCal import has multiple events

      Posted by: ggcbmwcca
      Most Recent by: Barry on 2014/07/24 at 8:00am

      When clicking the ical import from my site, the user gets multiple events. For example, if you go to this event: http://ggcbmwcca.org/event/cars-coffee-south-bay-13/ and click the ical import button, i get 6 events in that one export. The same holds true for …

    • 3
    • 7/24/14
    • Solved Closed
      Need Eventbrite 3.6

      Posted by: Cloud Genius
      Most Recent by: Casey on 2014/07/20 at 8:59pm

      The following plugins are out of date: The Events Calendar: Eventbrite Tickets 3.5. https://tri.be/my-account/downloads/ shows 3.5 not 3.6 All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right ver…

    • 4
    • 7/20/14
    • Solved Closed
      ShortCodes not working on Eventbrite page

      Posted by: stevenmilstein
      Most Recent by: Barry on 2014/07/19 at 12:04am

      My Elegent Themes shortcodes on http://startupbreakfastclub.com/event/montreal/ are not working on my Eventbrite page https://www.eventbrite.ca/e/startup-breakfast-club-friends-festive-edition-2014-07-10-tickets-7087509933. See “[learn_more…̶…

    • 15
    • 7/19/14
    • Solved Closed
      Cost should not requires Eventbrite ticket

      Posted by: quantumdynamix
      Most Recent by: Leah on 2014/07/17 at 6:01pm

      I am using the Eventbrite ticket plugin, which seems to hijack the COST field. Not all events require Eventbrite tickets, but sometimes have associated costs at the door or at the point of sale. Is there any way to have the cost save and display regardless of…

    • 5
    • 7/17/14
    • Solved Closed
      Eventbrite Promotion Code URL?

      Posted by: stevenmilstein
      Most Recent by: Barry on 2014/06/30 at 9:25pm

      Is there a way to attach a promotion access/access code to the site’s URL? For example, myWPdomain.com/?access=my-access-code show work like myevent.eventbrite.ca/?access=my-access-code . Do you have any suggestions? Thanks,

    • 9
    • 6/30/14
    • Solved Closed
      Event Pages and Referrer URL Detection

      Posted by: stevenmilstein
      Most Recent by: Barry on 2014/06/27 at 4:50pm

      I’d like to offer a promotion code to visitors coming from an affiliate’s site. Is there a way to detect the referrer URL, determine if it matches a particular domain and then display a div section?

    • 4
    • 6/27/14
    • Solved Closed
      Create default settings in Eventbrite

      Posted by: rosemary
      Most Recent by: Leah on 2014/06/16 at 5:31pm

      Hi there, Thanks for a great plugin. I was wondering if there is a way I can create default settings for Eventbrite tickets, so that I don’t have to go through and click the same things every time I create an event? Alternatively, could the CSV import a…

    • 2
    • 6/16/14
    • Solved Closed
      Importing multiple events

      Posted by: Matthew
      Most Recent by: Barry on 2014/06/02 at 7:19pm

      Hi, do I have to import my events one at a time? I want it to import everything from my Eventbrite page on to my site.

    • 2
    • 6/2/14
    • Solved Closed
      Shortcode Issue

      Posted by: veruska
      Most Recent by: Leah on 2014/05/23 at 12:02pm

      I’m trying to insert a short code above the event content but all it does is to show the short code in my page. Could that be that my theme (Photocrati) is preventing it to show up or I will not be able to combine that?

    • 4
    • 5/23/14
    • Solved Closed
      Error while updating event with eventbrite

      Posted by: mohdfazlee
      Most Recent by: Barry on 2014/05/19 at 6:54am

      Hi! I’m having 2 problem: 1. i’m getting an error when updting an event. “An error occurred while contacting Eventbrite. Please review your information and try again. Status: 400” 2. On my eventbrite page, the event is recurrence for e…

    • 2
    • 5/19/14
    • Solved Closed
      Oddity with EB Import / Formatting Question

      Posted by: peterquale
      Most Recent by: Barry on 2014/05/01 at 7:52am

      Hello, I have two things to comment on here: #1 — Reporting a weird import situation (which is resolved, but we’re hoping it doesn’t happen again) #2 — Reporting formatting issues when importing #1 —————&#…

    • 4
    • 5/1/14
    • Solved Closed
      doesn't sync with eventbrite

      Posted by: cyberquote
      Most Recent by: Barry on 2014/04/17 at 6:57am

      Hi, i just purchased event calendar pro + Eventbrite tickets 9personal edition). I believe, the events in my eventbrite shall be synced with ‘event calendar pro’ once the plugin (eventbrite ticket) is installed. I’m unable to achieve these s…

    • 4
    • 4/17/14
    • Solved Closed
      Importing EventBrite events not my own events

      Posted by: Bill
      Most Recent by: Barry on 2014/04/17 at 6:38am

      the answer given does not work I don’t have events to publish my self but since there is no RSS import I want to import events from my local area. Can I use the EB plugin to paste in any event ID or does it only work just my own events? Also please advi…

    • 4
    • 4/17/14
    • Solved Closed
      Eventbrite import to WP, 2way synchronization messed up

      Posted by: kevin
      Most Recent by: Leah on 2014/04/11 at 3:34pm

      How do I turn off two way synchronization between wp event and the eventbrite? recently, importing eventbrite to the event calendar pro in wp nowadays cause a slew of programs for my company. 1. wp featured images (shows up in the head of the eventbrite) 2.…

    • 11
    • 4/11/14
    • Solved Closed
      Not allowing me to enter license key

      Posted by: dominantmusic
      Most Recent by: Leah on 2014/04/07 at 1:49pm

      Hey Guys, I purchased eventbrite tickets and nothing is popping up in the settings > licenses section for me to enter the license key. I have gone to updates and pressed check again. Anything else i can do?

    • 3
    • 4/7/14
    • Solved Closed
      Venues and Organizers duplicating from Eventbrite import

      Posted by: David Lerner
      Most Recent by: Barry on 2014/04/03 at 6:40am

      Hi, I need some assistance with what appears to be a bug that causes all of my venue and organizer titles to duplicate upon being imported into my site from Eventbrite. I do not want these venues or organizers saved at all as they are typically one time only …

    • 5
    • 4/3/14
    • Solved Closed
      organizer website link won't update on eventbrite

      Posted by: Cloud Genius
      Most Recent by: Rob on 2014/04/02 at 2:45pm

      Email shows, phone number shows but website won’t show for the organizer on eventbrite. event link: http://be.a.cloudgeni.us/event/march-4-cloud-certification-information-session/ eventbrite link: http://www.eventbrite.com/e/march-4-cloud-certification-…

    • 23
    • 4/2/14
    • Solved Closed
      Templating: Move Tickets iFrame & Link to EB Page

      Posted by: Jeremy
      Most Recent by: Barry on 2014/03/31 at 12:06pm

      Help! I want to move the eventbrite tickets iframe from the bottom to inbetween the description and event details. I looked for the hooks, but I’m new to tri.be so I can’t find it! Also, I’d like to make a link to the ticket’s page o…

    • 4
    • 3/31/14
    • Solved Closed
      Tickets Disappear if Event Edited by Another User

      Posted by: berkshirerealtorsnet
      Most Recent by: Barry on 2014/03/27 at 4:14pm

      We have Events Calendar with the EventBrite Ticket Plugin. As of the last upgrade, any event that is edited by another user in WordPress drops the ticket payment portion. Users cannot register. The details, venue, organizer and map still appear, but no tic…

    • 8
    • 3/27/14
    • Solved Closed
      Huge Images in EventBrite Header

      Posted by: Lindsay
      Most Recent by: Kelly on 2014/03/14 at 7:23am

      Is there any way to turn off the huge images that appear in the EventBrite header? It appears to be pulling what I’ve set for the featured image on the event. I can edit it within EB but it keeps reverting and putting the image back whenever the event i…

    • 8
    • 3/14/14
    • Solved Closed
      Displaying events in the week view

      Posted by: jolayomi
      Most Recent by: Barry on 2014/03/05 at 6:40am

      The event calendar pro is not displaying my events in the week view. Below are debug information Thanks Joe ————— urlhttp://newportbcapapa.orginstall keys•events-calendar-pro = 9a744cf5f22ece4683b93c45119030722eb78fb7 WordPress…

    • 3
    • 3/5/14
    • Solved Closed
      Embedding Attendees?

      Posted by: Lindsay
      Most Recent by: Kelly on 2014/02/27 at 4:50pm

      Eventbrite lets you show a list of attendees on the registration page, but with the process via this plugin that is not visible until someone has actually registered and then finds their way back to the event page. Curious if there’d be a way to embed t…

    • 2
    • 2/27/14
    • Solved Closed
      Cost no longer showing since activating Eventbrite

      Posted by: robpoole
      Most Recent by: Brook on 2014/02/21 at 2:43pm

      I entered my API key for Eventbrite so now when I enter a new Event the Eventbrite section shows up, which is great. But if we choose not to Regiter the event with Eventbrite, why does the Cost of the event no longer show up on the event page? Does this only …

    • 4
    • 2/21/14
    • Solved Closed
      Moving Eventbrite to new URL

      Posted by: shoutweb
      Most Recent by: Barry on 2014/02/17 at 6:54am

      Hi, I am trying to move the eventbrite plugin to a new URL, from “portal.nmonl.org” to “my.nmonl.org” . I deleted the old URL associated with the paid plugin, but cannot find where to add a new URL. I need this resolved ASAP. Thanks!

    • 3
    • 2/17/14
    • Solved Closed
      February Events Randomly Disappeared – URGENT!

      Posted by: millcreekpark
      Most Recent by: Barry on 2014/02/14 at 3:07pm

      Hi, We had dates entered on our calendar for February, they have stopped displaying. Jan and March display fine. We have the most recent version of the plugin installed. Link to Calendar: http://www.millcreekmetroparks.org/events/2014-02/

    • 3
    • 2/14/14
    • Solved Closed
      Calendar widget and List not compatible

      Posted by: Javier
      Most Recent by: Barry on 2014/02/12 at 2:22pm

      I’ve created a custom home because I needed to add the calendar widget and the 9 upcoming events, but when I add the calendar widget and I have a recurring event on the list this recurring event only displays a past show wich is a problem because always…

    • 9
    • 2/12/14

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