[Victor]

Hi Vafa!

Thanks for reaching out to us!

I can see the map showing well in the link you provided.

It could be that the map shows like that because it’s all zoomed out. If that’s the case, you should check the Google Maps default zoom level by going to Events > Settings > General tab and under Map Settings you can adjust it to suit your needs. See here: https://cloudup.com/cwgD9dmGVoK

Let me know how it goes.

Best!
Victor

[Victor]

Hi Tara! I’d be happy to help!

First off, I do want to note that we are fairly limited in how much we can support custom development questions like this.

That said, we do like helping out and at least point users into the right direction.

Try pasting this snippet to your theme’s functions.php file:

function hide_event_cost_table($hook) {
if ( 'post-new.php' != $hook ) {
return;
}
?>
<style type="text/css">
table#event_cost {
display: none;
}
</style>
<?phpa
}
add_action( 'admin_enqueue_scripts', 'hide_event_cost_table' );

This will hide the whole Event Cost section from the add / edit event. Does it work for you as well? Please let me know.

Cheers!
Victor

[Victor]

Hey Melissa!

That’s a great find! I actually think that might be what you need. You should give it a try and install it.

Once installed, it’s as simple as pasting the shortcodes you need in any page you want.

Let me know how that goes.

Best!
Victor.

[Victor]

Hi Lisa!

I’m sorry for the delay here. Let me help you with that as Caroline is out this week.

If you want to export only your calendar events, you can do so by selecting “Events” in the Export Tool options, like this > https://cloudup.com/cW59FOQwK5E

Then you’ll be able to import only those events with the import tool and checking the option to download and import the images too. Does it help?

Let us know if other questions.

Best!
Victor

[Victor]

Hi Susan!

Thanks for the follow up!

Unfortunately, this issue has not been fixed in the latest maintenance release, which includes several other fixes.

However, the good news is the team has already come up with a fix for this issue and is going through QA at the moment. While I cannot specify a date for this, it is likely to be on our next release.

We always recommend upgrading to the latest versions of our plugins, but we also recommend having a staging / dev site where you can test all upgrades and major changes before doing so in the production site.

Thanks for your patience!

Best!
Victor

[Victor]

Hi Ben!

I’m sorry to hear that you can’t upgrade the plugin.

Of course, you can always ask for a refund within 30 days of purchase.

Let us know if you have any questions when testing the upgrade.

Cheers!
Victor

[Victor]

Hey Marcus!

It’s great to know about your progress!

The gist code you are refering to is to show a list of tickets in the event page that link to each ticket product page. Where are you trying to show this? Could you explain further what you are trying to accomplish with this code?

Thanks!
Victor

[Victor]

Hi Anne,

I’ve been doing some tests to only show the first instance of each recurring event in some pages and it seems possible with a few snippets of code, but it really depends in which pages you want them to show or not.

Could you please tell me exactly in which pages you DO want to show all instances of a recurring event and in which ones you do NOT want them to show? You can send me the links to be more specific.

Thanks,
Victor.

[Victor]

This reply is private.

[Victor]

Hi Ben!

Thanks for reaching out to us and for using our plugins! 🙂

Event Aggregator is a built-in tool of The Events Calendar 4.3 and above. So, if you are using version 4.2 you’ll need to upgrade to make use of it. If you are encountering problems to upgrade you can try making a manual update.

If you purchased a license for Event Aggregator you can import from more sources (including Facebook and iCalendar) and can set up automatic scheduled imports. All you have to do to make it work is find and input the license key.

There is a great article for first time users of Event Aggregator > https://theeventscalendar.com/knowledgebase/new-user-primer-event-aggregator/

I hope that helps. Let me know if you have any other questions and I’ll be happy to help.

Best!
Victor

[Victor]

Hi Ben!

Thanks for coming back and letting us know about all that.

Although it seems to be theme conflict, I would suggest you check our latest maintenance release for Events Calendar 4.4.6 that includes some tweaks related to the Google Maps > https://theeventscalendar.com/maintenance-release-events-calendar-pro-4-4-6-event-tickets-4-4-6-premium-add-ons/ Let me know how that works for you.

Somehow, I cannot receive your system information, so when coming back, could you please copy and paste it in a private reply?

Best!
Victor

[Victor]

This reply is private.

[Victor]

Hey Aaron!

That’s great! I’m so glad to hear you sorted all out. I appreciate you following up to let us know. Definitely keep us posted if any other questions come up and we’d be happy to help.

Good luck with your project!
Victor

[Victor]

This reply is private.

[Victor]

Hi Ben!

Oh, yeah. You’re right. I’m glad you worked that out 😉 Thanks for letting us know.

I’ll go ahead and close this thread but please feel free to open a new one if any other questions pop up and we’d be happy to help.

Cheers!
Victor

[Author]

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