Community event submit form: date / time format presets are not used

[Oliver]

Hi,

in the actual version of the Events Calendar the date/time format presets are not used for the front end.
In the events submit form the date / time and time are showed in the American format, even if the German format is saved in the settings area.

Is there a ticket opened for this issue yet?

Best regards,
Oliver

[Oliver]

Find attached one more example

[Victor]

Hi Oliver!

Thanks for getting in touch! I’m sorry you are having that issue.

I could not reproduce the issue you are having. Could you please describe the steps you made that resulted in the problem?

Where are you changing the date / time format settings? In the WordPress settings or under Events > Settings > Display tab

Also, when coming back could you please share with us your system info by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks!
Victor

[Oliver]

This reply is private.

[Victor]

This reply is private.

[Oliver]

Hi Viktor,

Maybe I was not precise enough. The problem is not the date format, it’s the time format:
In Germany we use the 24h format, e.g. “17:23 Uhr”.

This worked always in the past, but now the 12h format (a.m./p.m.) is shown. It looks that the datepicker was changed in one of the recent versions.

Best regards,
Oliver

[Victor]

Hey Oliver!

Yeah, I understand what you mean now. I’m sorry I misunderstood that.

Unfortunately, this is a bug we are already aware of. Thanks for taking your time and letting us known about it. I will link this thread to the bug report so the team will let you know as soon as it is fixed.

In the meantime, there is a workaround for it. While it’s not ideal, it will get you through until we release the final fix.

You should copy and paste the following code snippet into your theme’s functions.php file >

 

function ce_timepicker_24hr_fix() {
    echo "
        <script type='text/javascript'>
            document.addEventListener( 'DOMContentLoaded', function() { 
                if ( 'function' !== typeof jQuery ) {
                    return;
                }
                setTimeout( function() {
                    jQuery( '.tribe-timepicker' ).timepicker( { 'timeFormat': 'H:i' } );
                }, 500 );
            }, false );
        </script>
    ";
}
add_action( 'tribe_events_community_form_after_template', 'ce_timepicker_24hr_fix' );

Let me know how that works for you and if you have any other questions.

Sorry again for the inconvenience and we will appreciate your patience.

Best!
Victor

[Oliver]

I didn’t tried the workaround, because I heard from another user that the workaround doesn’t work 100%.
With the new Version 4.5 the bug is still there.

Can you please talk to the developers to fix this asap?

Best,
Oliver

[Victor]

Hey Oliver!

A new maintenance release for this week has been released today, which includes a fix for this issue 🙂

Find out more about the release → https://theeventscalendar.com/maintenance-release-week-1st-may-2017/

Please update the plugin and let us know if the fix works for your site,
Best,
Victor

[Oliver]

Great! It works! Finally!!! 🙂

Thanks for fixing it!
Oliver

[Victor]

Great to hear that Oliver! Thanks for letting us know about it! 🙂

Definitely keep us posted if any other questions come up and we’d be happy to help.

Cheers!
Victor

[Author]

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