Victor

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Viewing 15 posts - 4,981 through 4,995 (of 5,398 total)
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  • in reply to: Loading wheel just keeps spinning when i hit next month #1273613
    Victor
    Member

    Hi Donna!

    I’m really sorry you are experiencing this issue as Luke here.

    Thanks for stopping by and letting us know about it.

    I will kindly ask you to create a new topic for this (you can reference this one as well) just to keep things more organized and give each of you the proper attention. Also, these issue might have different origins so treating them separately would be better.

    You mentioned that deactivating the Stream plugin solved your issue. So, when coming back, could you please tell us if you went through the Testing for Conflicts guide ? If so, did you notice any difference when switching to a default theme and keeping the Stream plugin activated? Let us know.

    Hey Luke! Did you manage to test for conflicts? Let me know if you need further assistance.

    Best regards to both of you!
    Victor

    in reply to: Add Message on the Add Event Page #1273597
    Victor
    Member

    Hey Casper!

    Thanks for coming back! I am happy to help you with this! 🙂

    It is possible to add a message at the top of that page by making a template override of edit-event.php template file located at /wp-content/plugins/the-events-calendar-community-events/src/views/community/ 

    Once that template is copied into [your-theme]/tribe-events/community/edit-event.php you can add any message or text you want.

    Does this help? Let me know how it goes and if you have other questions.

    Best!
    Victor

    in reply to: Combine Attendee Information with Personal Info? #1273591
    Victor
    Member

    Hi Ron!

    Thanks for coming back to us! Let me try and help you out.

    The additional attendee information is meant to be for each ticket. So, when paying for those tickets with WooCommerce (or any other plugin you may be using), it could be the case of someone else buying them and thus providing different information in the purchase page.

    Nevertheless, I think it might be possible to accomplish either one or the other option you are suggesting, but you would have to make a not so simple customization and it may involve customizing the ecommerce plugin of your choice as well.

    We are limited in the amount of support we can give for customizations. But we do like helping out and pointing users in the right direction. So, if you have any further questions feel free to ask them and we’ll be happy to help as much as we can.

    Best!
    Victor

    in reply to: Hide week days in calendar view? #1273537
    Victor
    Member

    Hi Cath!

    Oh sure! I understand what you mean. Well I guess you could do that by customizing the week template files located in /wp-content/plugins/events-calendar-pro/src/views/pro/week/

    You should check out our themer’s guide that will point you on how to customize our plugin’s template files. I hope this helps.

    Cheers!
    Victor

    Victor
    Member

    Hi Milen!

    Thanks for coming back to us! 🙂

    The reason you are seeing the list of events like that is because there are too many columns in the table, and to make them all fit in the text wraps like that and it looks weird.

    I can see you have Yoast SEO plugin installed which add a couple of extra columns to the table. You can fix this by going to the Screen Options at the top right of your screen and unchecking those columns to not show in the table.

    Does it help? Let me know about it.

    Best!
    Victor

    in reply to: Tribe-events-bar en la home #1273152
    Victor
    Member

    Hola Pablo!

    Para lograr poner la “Tribe Bar” donde quieres, deberás desarrollar una customización. Ten en cuenta que estamos limitados en cuanto al soporte que podemos dar sobre customizaciones.

    De todas maneras, nos gusta ayudar y poder guiarte de alguna manera para lograr lo que necesitas.

    Encontré un topic donde Cliff puso un código que te servirá de ejemplo para saber por donde puedes empezar > https://theeventscalendar.com/support/forums/topic/insert-search-bar-on-top-of-a-page/

    Espero te sirva de referencia y cualquier pregunta no dudes en hacerla.

    Saludos!
    Victor

    in reply to: Custom Template Not Working #1273142
    Victor
    Member

    Hi Jesse!

    Thanks for getting in touch and for using our plugins! 🙂

    Unfortunately, the shortcode you are using does not make use of the Photo View Template file. This template is only for the main calendar.

    However, you can turn the “Tribe Bar” off by using the tribe-bar attribute like this >

    [tribe_events view=”photo” tribe-bar=”false”]

    In the following article you can find this and other attributes that may be useful > https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

    Let me know how that goes and if you have other questions.

    Best!
    Victor

    in reply to: Google Maps Preview Not Displaying #1273137
    Victor
    Member

    Hi Corry!

    Thanks for reaching out to us and for using our plugins! 🙂

    Don’t be sorry for not finding your answer. We are always here to help as much as we can.

    Could you please check in the Event Aggregator Import settings and make sure you have the Show Google Map set to “Yes” for iCalendar Import Settings? If it’s not, then set it to “Yes”, save the changes and try importing again. Does it show the map? Let me know.

    Also, is there anyway to have a URL display properly within the description perhaps? I typed in the URL into the description field on Google Calendar but it just imports as plain text vs. a hyperlink.

    That happens because iCal events are not supposed to have HTML in the events descriptions. So, when they get imported they are just pasted as plain text. As a workaround, you could paste the URL in the iCal description like an html ‘a’ tag like this >

    https://theeventscalendar.com/

    I hope that helps. Let me know if any other questions and I’ll be happy to help.

    Best!
    Victor

    in reply to: Restringir el acceso a la opción de enviar eventos #1272907
    Victor
    Member

    Hola Pablo!

    Gracias por comunicarte con nosotros! Bienvenido al foro! 🙂

    Entiendo que los memberships que has creado son roles de usuario. Para limitar el acceso al formulario de enviar eventos, podrías intentar de dos maneras:

    Una, es utilizar un plugin como este https://wordpress.org/plugins/restrict-content/ que te brinda un shortcode que puedes utilizar en el template para subir eventos.

    La otra manera, sería utilizar un condicional en el template para subir eventos. Algo como el siguiente código:

    <?php
    if ( is_user_logged_in() ) {
    echo 'Sorry, you are not allowed to view this page.';
    } else {
    // The template code
    }
    ?>

    Como referencia, tenemos un artículo muy bueno sobre como customizar los templates de nuestros plugins > https://theeventscalendar.com/knowledgebase/themers-guide/

    Espero que esto ayude, si tienes alguna otra pregunta, no dudes en hacerla.

    Saludos!
    Victor

    Victor
    Member

    Hey Oliver!

    Yeah, I understand what you mean now. I’m sorry I misunderstood that.

    Unfortunately, this is a bug we are already aware of. Thanks for taking your time and letting us known about it. I will link this thread to the bug report so the team will let you know as soon as it is fixed.

    In the meantime, there is a workaround for it. While it’s not ideal, it will get you through until we release the final fix.

    You should copy and paste the following code snippet into your theme’s functions.php file >

     

    function ce_timepicker_24hr_fix() {
        echo "
            <script type='text/javascript'>
                document.addEventListener( 'DOMContentLoaded', function() { 
                    if ( 'function' !== typeof jQuery ) {
                        return;
                    }
                    setTimeout( function() {
                        jQuery( '.tribe-timepicker' ).timepicker( { 'timeFormat': 'H:i' } );
                    }, 500 );
                }, false );
            </script>
        ";
    }
    add_action( 'tribe_events_community_form_after_template', 'ce_timepicker_24hr_fix' );

    Let me know how that works for you and if you have any other questions.

    Sorry again for the inconvenience and we will appreciate your patience.

    Best!
    Victor

    in reply to: Additional Fields #1272697
    Victor
    Member

    Hi Sean!

    Thanks for coming back! 🙂

    This is something not built in to the functionality of the additional fields.

    I did find a great approach that Geoff suggested here > https://theeventscalendar.com/support/forums/topic/custom-field-image/

    I hope it helps you achieving what you want.

    Let me know if it helps and if you have other questions.

    Cheers!
    Victor

    in reply to: displaying events #1272672
    Victor
    Member

    Hi Carly!

    Thanks for reaching out to us and for using our plugins! 🙂

    I think you’ll find very useful our Themer’s Guide that will show you how you can customize template files and change the look and feel of your events.

    Also, there is a great list of links that will point you to several other articles related to customizing different views, here > https://theeventscalendar.com/knowledgebase-category/customizing-views/

    I hope that helps and don’t hesitate to ask any other questions and we’ll be happy to help.

    Best!
    Victor

    Victor
    Member

    Hi Clemvio!

    Thanks for getting back to us!

    I’m really sorry you are having those issues 🙁

    I see you are currently using WordPress version 4.4.8, could you please update to the latest version 4.7.4?

    Also, could you please update our plugins to the latests versions (4.4.6), there has been some tweaks and fixes that may be related to the map issue as well. See here > https://theeventscalendar.com/maintenance-release-events-calendar-pro-4-4-6-event-tickets-4-4-6-premium-add-ons/

    Let me know how that goes.

    Thanks!
    Victor

    in reply to: Tribe Bar hide mobile keyboard on datepicker #1272613
    Victor
    Member

    Hi Tristan!

    Thanks for getting back to us!

    There is a great article about Understanding the tribe events bar here > https://theeventscalendar.com/knowledgebase/understanding-the-tribe-events-bar/

    I think you could accomplish what you want by using the filter ‘tribe-events-bar-filters’

    You can take this thread as an example, where Nico came up with a code to modify the search placeholder.

    I hope that helps. Let me know how it goes.

    Best!
    Victor

    in reply to: Selling tickets from the WooCommerce products page #1272602
    Victor
    Member

    Hey Marcus!

    Oh yeah, I see exactly what you mean.

    First off, I do want to note that we are fairly limited in how much we can support custom development questions like this.

    That said, I’d be happy to at least point you in the right direction as best I can.

    You could try using a WooCommerce shortcode to show the product in the events you want. I think the product shortcode is good for that.

    Bear in mind that if the product was created using the event edit screen in the wp-admin, then that product will always be linked to that event, and not the rest of the events.

    Let me know if this helps.

    Cheers!
    Victor

Viewing 15 posts - 4,981 through 4,995 (of 5,398 total)