[Victor]

Hi Ron!

I’m mostly sure this can be done by customizing the template that shows the “Personal Info” title, but this would have to be modified in the template from the e-commerce plugin you are using.

Could you please let me know which plugin are you using to process the purchases? Also, could you send a screenshot of the page where you want to change de title?

With that information I will be able to guide you on how to achieve that.

Thanks,
Victor

[Victor]

Hi Mel!

Thanks for coming back to us! Let me try and help you with that.

Q1: I have a full calendar using a shortcode that works fine…. But I would like to have the event link disabled so the user can only see the event tooltip. How can I do that with CSS?

I don’t think doing that with css would be possible. However, I would suggest overriding the single-event.php template to make that happen. You can learn more about overriding calendar templates in our Themer’s Guide, but it basically boils down to this:

• Make a copy of the single-event.php template. It is located at wp-content/plugins/the-events-calendar/src/views/month/single-event.php
• Make a new folder in your theme called tribe-events
• Make a new folder in that one called month
• Drop your copied single-event.php file in that last folder

Now that the template is in your theme, you can modify it to suit your needs. In this case, You should modify line 196 to be like this >
<h3 class="tribe-events-month-event-title"><?php echo $title ?></h3>

Q2: Can more information be added to the tooltip?

Sure! You should try customizing the tooltip.php template file located in wp-content/plugins/the-events-calendar/src/views/month/

Will this work for you? Please let me know. 🙂

Best!
Victor

[Victor]

Hi Andy!

I’d be happy to help!

First off, I do want to note that we are fairly limited in how much we can support custom development questions like this.

That said, I’d be happy to at least point you in the right direction as best I can.

One approach to achieving that is overriding the rsvp.php template file. You can learn more about overriding calendar templates in our Themer’s Guide, but it basically boils down to this:

• Make a copy of the rsvp.php template. It is located at wp-content/plugins/event-tickets/src/views/tickets/rsvp.php
• Make a new folder in your theme called tribe-events
• Make a new folder in that one called tickets
• Drop your copied rsvp.php file in that last folder

Now that the template is in your theme, you can modify it to suit your needs. In this case, you could change line 121 to be like this >

<input type="email" name="attendee[email]" id="tribe-tickets-email" value="<?php $current_user = wp_get_current_user(); echo $current_user->user_email; ?>">

Will this work for you? Please let me know. 🙂

Cheers!
Victor

[Victor]

Hi Xavier!

Thanks for reaching out to us and for using our plugins!

I am really sorry you are having those issues.

It seems to be related to a theme or plugin conflict. I see you have tried the following:

• Deactivated all other plugins? Yes
• Switched to a default theme? No (although you then mentioned that you switched to twenty seventeen)

Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?

If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting.

Regarding your questions:

1- Once the plugin (Event Tickets Plus) is installed the field price disappears from the event details box so if I don’t add the price to the tickets description it is not featured anywhere. I’d like to keep it in the events detail box.

Once Event Tickets is activated, then the event prices are handled when creating the event tickets.

Once a ticket is created I can’t edit it (on the events page, when clicking on the ‘edit’ nothing happens, the only way to edit it is via the option

This could be a Javascript error (probably triggered by a plugin / theme conflict). Could you please see if there are any console errors by inspecting the page when editing an event? Here’s how to do that > https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/

3- Is there a way to not don’t permit a user to add to cart 0 tickets, it makes no sense, it should display at least 1 ticket in the quantity field.

This is default behaviour as it allows the creation of more than one ticket per event, thus giving the user the option to select one of the available tickets.

Nevertheless, you could accomplish that behaviour by doing a customization. Here’s a good article related to that > https://theeventscalendar.com/knowledgebase/handling-ticket-quantities/

I hope this helps. Let us know how everything goes and if you have other questions.

Best!
Victor

[Victor]

Hi @SC!

Thanks for reaching out to us!

We have a great article on how to customize template files here > https://theeventscalendar.com/knowledgebase/themers-guide/

I would suggest starting by checking out the single-event.php template file located in > /wp-content/plugins/the-events-calendar/src/views/

But if you want to modify the venue information then I think you might want to customize the single-venue.php template file located in > /wp-content/plugins/events-calendar-pro/src/views/pro/

I hope this helps. Let me know if you have any other questions and I’ll be happy to help.

Best!
Victor

[Victor]

This reply is private.

[Victor]

Hi Jesse!

I’m really sorry it does not work as you expect.

Let me try and explain how you could still customize the templates to suit your needs.

If I switch my code to: [tribe_events view=”photo-custom”] and rename my file photo-custom.php it still calls the main photo template and not my custom template.

The “view” attribute for the shortcode is only meant to work for selecting one of the event views from the calendar. You can find all about the views here > https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

You can still customize those views template files that are located in:

• /wp-content/plugins/the-events-calendar/src/views/
• /wp-content/plugins/events-calendar-pro/src/views/pro/

For example, if you want to customize the photo view, then you should see the template files located in /wp-content/plugins/events-calendar-pro/src/views/pro/photo/

You might have already seen it, but there is a great article on customizing template files in our themer’s guide here > https://theeventscalendar.com/knowledgebase/themers-guide/

If you were to set up a completely new template file to show a page with a shortcode in it, you could do so by creating a custom page template for global use in WordPress > https://developer.wordpress.org/themes/template-files-section/page-template-files/#creating-custom-page-templates-for-global-use

I hope this helps and let me know if you have any other questions and we’ll be happy to help. 🙂

Best!
Victor

 

[Victor]

Hi Corry!

I’m sorry that didn’t work for you. 🙁

Is this happening with all the imported events or just some of them? Could you please send me a link to one of those events that are having the map issue?

Also, when editing those events, is the “Show Google Map” checkbox active or not? If it’s not checked, then what happens if you check it and save? Does is show the map then?

Let me know how this goes.

Thanks!
Victor

[Victor]

This reply is private.

[Victor]

Hi Ben!

We always recommend to upgrade to our latest versions of our plugins. If that is not possible we suggest you stick with same versions through all plugins. For example, if you are using The Events Calendar 4.4.4 then you should be using that same version in all others.

It does not necessarily mean that they won’t work but some features or functionalities may not work as expected.

Also, we recommend you set up a staging / dev site to test new versions of plugins and major changes in the site before going to production.

Let me know if other questions.

Cheers!

Victor

 

[Victor]

Genial Pablo!

Un placer poder ayudarte con eso! Y gracias por avisarnos. 🙂

Voy a cerrar esta consulta ahora, pero no dudes en crear una nueva si tienes otra pregunta.

Saludos!

Victor

[Victor]

Hey Casper!

Great to hear you got it working! Thanks for letting us know.

I’ll go ahead and close this thread, but feel free to open a new one when needed and we’ll be happy to help.

Cheers!

Victor

[Victor]

Hi BJ!

Thanks for coming back to us!

I’m sorry you are having that issue. Let me try and help you out.

I don’t see anything strange in the shortcode you are using, and it seems to be working fine as I can see the Month calendar showing the Youth Activities category.

That strange text seems to be from something different than the calendar. It may be a theme or plugin conflict of some sort, so could you please go through the testing for conflicts guide and let us know what you can find in the process?

Thanks!
Victor

[Victor]

Hi Muhammad!

Thanks for using our plugins! and welcome to the forums! 🙂

Unfortunately, this is not a built in functionality of our plugins, but I did found there was something like this suggested in our user voice here > https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/11121687-users-re-print-tickets-from-user-login-area

If that’s something you will also like as a feature in our plugins I encourage to vote for it so the team will take it into account for a future development.

I hope this helps and let me know if there is any other question.

Best!
Victor

[Victor]

Hi Laurent!

I’m sorry you are experiencing that issue 🙁

It seems to be a Javascript issue. Could you please check if there are any console errors by inspecting the page? Here’s a guide on how to do that > https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/ If there are any, please send me a screenshot of it so we can take a look.

If there are no console errors, it could be related to a theme or plugin conflict, so could you please go through the complete Testing for Conflicts guide and let me know what you find in the process?

I know it’s a production site so you might not want to be making changes. If this is the case, then you should see if you can test it in a dev / staging site.

Let me know how that goes.

Thanks!
Victor

[Author]

Posts