[Victor]

This reply is private.

[Victor]

Hey Lois!

I’m glad the css snippet worked for you!

Let me help you with your other questions.

On the same preview event of the month view, the excerpt is shown on the right of the picture. How to make it appear on the top of it just below the title and date?

Absolutely, that’s totally possible! I would suggest overriding the tooltip.php template to make that happen. You can learn more about overriding calendar templates in our <u>Themer’s Guide</u>, but it basically boils down to this:

• Make a copy of the tooltip.php template. It is located at wp-content/plugins/the-events-calendar/src/views/month/tooltip.php
• Make a new folder in your theme called tribe-events
• Make a new folder in that one called month
• Drop your copied tooltip.php file in that last folder

Now that the template is in your theme, you can modify it to suit your needs. In this case, you’ll need to switch the order in which the image and the excerpt appear. So from line 20 to 27 you want to have the code like this >

[[ if(excerpt.length) { ]]
<div class="tribe-event-description">[[=raw excerpt]]</div>
[[ } ]]
[[ if(imageTooltipSrc.length) { ]]
<div class="tribe-events-event-thumb">

</div>
[[ } ]]

And also, how to display the Filter Bar at the bottom of the month view ?

This is also possible by doing a template override of the month.php template file which is located at /wp-content/plugins/the-events-calendar/src/views/

Once copied inside the /tribe-events folder you should change the order in which the tribe bar and the month calendar are called. The code should look like this from line 18 to 22 >


// Main Events Content
tribe_get_template_part( 'month/content' );
// Tribe Bar
tribe_get_template_part( 'modules/bar' );

Will this work for you? Please let me know. 🙂

Cheers!
Victor

[Victor]

Hi Corry!

That’s great! Thanks for that!

I am still seeing the warning message in your event page’s console. Did you copy and pasted the API key in Events –> Settings –> APIs ? If so and the map is still not showing, then we’ll need to make some deeper troubleshooting.

If the issue persists, could you please send me link to the iCal events so I can try to reproduce the issue.

Also, when coming back, please share with us your latest system info by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks!
Victor

[Victor]

Hi Corry!

Thanks for coming back with the link and info.

I see you don’t have a Google Maps API key set, so could you please try adding a Google Maps API key under Events –> Settings –> APIs ? Does the map show after this? Let me know about it.

Thanks!
Victor

[Victor]

This reply is private.

[Victor]

Hi Stacey!

Thanks for reaching out to us! Let me try to help you with this.

I can see from your system info that you are using the latest versions of our plugins. Did you manage to install the latest version of Community Events? If not, remember you can always do a Manual Update. Let me know how this goes.

I tested (on test site) by changing the theme and deactivated plugins. I found that it is my theme (Advanced Newspaper by Gabfire Themes) and as well the plugin Responsive Image Maps by Philip Newcomer.

I’m not sure I understand the issue you are having between the plugins. Could you please explain me a bit more about when and where are you having this issue?

Also, when coming back, make sure you are sharing with us your latest sys info.

Thanks!
Victor

[Victor]

Hi Francois! As you marked this as resolved I’ll go ahead and close it. But feel free to open a new thread if anything else comes up and we’ll be happy to help.

Good luck!
Victor

[Victor]

Hi Casper!

I’m sorry you are having this issue. 🙁

I can see there are some JavaScript errors when inspecting that page. I can also see that our plugins scripts are being minified somehow. Our plugins are already minified so you won’t need to minify them > https://theeventscalendar.com/knowledgebase/problems-with-minification/

I recommend you try disabling any type of minification and see if it changes anything. If it doesn’t, then we will need you to go through our Testing for Conflicts guide and let us know what you can find in the process.

Also, we were not able to import your system information. Please go to Events –> Settings –> Help in your WordPress dashboard and copy your system information in a private reply.

Let us know how that goes.

Best!
Victor

[Victor]

Hi Lee!

I’m really sorry you are experiencing that issue. 🙁

Let me try and help you troubleshoot this. Could you please share with me the ical address to those events? This way I can try them myself and see if I can reproduce the errors.

We were not able to import your system information. So could you please go to Events –> Settings –> Help in your WordPress dashboard and copy your system information below.

Thanks,
Victor

[Victor]

Hi Critter!

Thanks for letting us know about that and for posting your solution here so other users may benefit from it.

I’ll go ahead and close this thread, but do not hesitate to open a new one when needed.

Best!
Victor

[Victor]

Hey Mel!

I’m super happy you could work that out! 🙂

I’ll close this thread now, but feel free to open a new one if any other questions.

Good luck with your project!
Victor

[Victor]

Hi Louise!

I’m sorry you are experiencing those performance issues.

It is likely your recurrent events are the cause of the slow loading times. As a basic rule, the more events you show, the costlier it gets.

In the following article you will find a few important insights about the amount of recurrences when you create recurrent events. I recommend you specifically read about the “series ends” setting and how is that important when considering performance > https://theeventscalendar.com/knowledgebase/pro-recurring-events/

Also, you should try the option for caching month view html in transients and see if that helps.

In addition to recurrences in your calendar, I would like to point you to a collection of interesting articles about performance:

• Caching Basics
• The Events Calendar Performance Considerations
• Some of our favorite plugins for developers

I hope this helps. Let us know if you have other questions and we’ll be happy to help 🙂

Best!
Victor

[Victor]

Hi Andrew!

Thank you for getting in touch with us! 🙂

Unfortunately, we don’t currently support showing events based on custom fields through the shortcodes.

However, you could achieve something like that by doing a customization and using the tribe_get_events() helper function. You can find more about it here > https://theeventscalendar.com/knowledgebase/using-tribe_get_events/

I hope that helps and let me know if you have other questions and I’ll be happy to help.

Best!

Victor

[Victor]

Hi Lois!

Thanks for reaching out to us and for using our plugins! 🙂

First off, I do want to note that we are fairly limited in how much we can support custom development questions like this.

That said, I’d be happy to at least point you in the right direction as best I can. We also have a <u>list of freelancers</u> who we would happily recommend for this level of help.

I would like to create our web page with a row of buttons above the calendar Month view to filter the events by category or cities in place of the Filter Bar. The filtered result would be displayed as a List view or Photo view. How can I do this? Do I need to code?

I guess you could accomplish something like that but it will surely require some custom coding. To add content below the main calendar or modify / add content to the month view template I recommend you take a look at our Themer’s Guide.

Shortcodes are another thing that might be useful if you want to embed full calendar views in places other than the main calendar page and they can also be customized to show certain categories, dates and several other things. > https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

how can I increase the bottom inner border of the preview event in the Month view ?
The bottom border is thinner than the left border and I would like to make it thicker

You could try adding the following css snippet to your theme’s styles:

.tribe-events-calendar .tribe-events-tooltip {
padding-bottom: 12px;
}

If it doesn’t chage anything you may need to add !important to the property.

I hope that helps and let me know if you have other questions.

Best!
Victor

[Victor]

Hi Rosalie!

I’m glad you managed to solve your issues! 🙂

Unfortunately, there is no built in functionality to get PDF tickets, yet. But, we are planning to bring this option in the near future as you can see here in this suggested idea > https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/5486386-tickets-attached-to-emails-as-pdfs

Just to let you know, you can check-in users scanning the qr code directly from a smartphone screen, without needing to print it. You can find more about this here > https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/#qr-code-checkins

Regarding the plugin you mention, I’m not really sure if that is something you could apply to the event tickets. You could try that out and see if you can make it work, but I don’t think you’ll be able to add the ticket qr code in the voucher so easily.

I hope this helps and let me know if other questions.

Cheers!
Victor

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