documentation on how to…and slow administration

[rosalie]

hi

i just install calendart, ticket + and woocommerce.

i’m not able to find documentation on how to setup my first ticket .

not able to do it myself at all…

administration of my wordpress is very slow and the orders do not succeed…

can you help me?

[rosalie]

This reply is private.

[Victor]

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[rosalie]

hi

i just successful with all installation and test.

i receive the email

and realize that no more pdf ticket are join with the email.

and my need is a printable ticket (people dont print emails)

is there a way to add theses pdf ticket…with your plugin?
will it work with this plugin: https://woocommerce.com/products/pdf-product-vouchers/?

[Victor]

Hi Rosalie!

I’m glad you managed to solve your issues! 🙂

Unfortunately, there is no built in functionality to get PDF tickets, yet. But, we are planning to bring this option in the near future as you can see here in this suggested idea > https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/5486386-tickets-attached-to-emails-as-pdfs

Just to let you know, you can check-in users scanning the qr code directly from a smartphone screen, without needing to print it. You can find more about this here > https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/#qr-code-checkins

Regarding the plugin you mention, I’m not really sure if that is something you could apply to the event tickets. You could try that out and see if you can make it work, but I don’t think you’ll be able to add the ticket qr code in the voucher so easily.

I hope this helps and let me know if other questions.

Cheers!
Victor

[rosalie]

ok

so if it not possible to have a pdf ticket, in next 2 weeks, i will asf a refund, your product is not for me 🙁

[Victor]

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[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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