Victor

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Viewing 15 posts - 4,696 through 4,710 (of 5,398 total)
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  • in reply to: Slow server response on filtered admin events table #1288809
    Victor
    Member

    Hey John!

    Sure! No problem. You can see this particular portion of the screenshot > https://cloudup.com/cdjuBZAUL9m

    It seems you can create custom filters to fetch by start date. I couldn’t relate this to any specific plugin you have installed. This could be either a plugin or a theme functionality. Perhaps you can inspect the page and find out where that code is coming from.

    I hope that helps! 🙂

    Cheers!
    Victor

    in reply to: Slow server response on filtered admin events table #1288721
    Victor
    Member

    Hi Jonh!

    Thanks for reaching out to us! Let me help you with that.

    I can see from the attached screenshot that you’re using another plugin to filter the events in the admin. We don’t really know how that plugin works when filtering through events, but there is a chance that filter builds up a complex query that is not very efficient in terms of performance to search through the events.

    You should reach out to the plugin authors to see if they can give you some insights on this issue.

    I’m sorry we can’t be of much help here, but there’s not much we can do for something we didn’t build.

    I hope it helps to some degree and do let us know if there’s any other question and we’ll be happy to help! 🙂

    Best,
    Victor

    in reply to: How to display upcoming events horizontally? #1288720
    Victor
    Member

    Hi Michael!

    Thanks for reaching out! Let me try to help you out with that.

    I can absolutely see the need to display the events horizontally. Unfortunately, those events are being shown like that by your active theme, which seems to me making a template customization.

    I tried looking for a css snippet that could make them horizontal, but really couldn’t and it seems that a customization is required in this case.

    You should check your theme documentation to see if there’s a setting to change the way the events are displayed, or even contact the theme authors to see if they have a way to do so.

    I’m sorry I can’t be of much help here, but there’s really not much we can do for something we did not built.

    Do let us know if there is any other questions and we’ll be happy to help! 🙂

    Best!
    Victor

    Victor
    Member

    Hi Jonah!

    Thanks for coming back to us! 🙂

    Unfortunately, there is no built in way to make an override of the javascript files.

    If you want to customize those files without being affected by plugin updates, then you could dequeue the script and then enqueuing your own.

    I hope that helps! Let me know if any other questions.

    Best,
    Victor

    Victor
    Member

    Hi Michael!

    Thanks for reaching out to us! 🙂

    Let me help you with that.

    Unfortunately, there is no built in way to do that, but I guess you could achieve something like that with some custom coding.

    While our “<u>Terms of Service</u>” doesn’t allow us to do customizations, we do like helping out and at least point users into the right direction. We also have a list of freelancers who we would happily recommend for this level of help.

    That said, let me try to help you as best I can.

    You could try hooking into the ‘wp_ajax_tribe-mini-cal’ and ‘wp_ajax_nopriv_tribe-mini-cal’ action hooks, where you can customize the ajax calls for the mini calendar. There are also the following action hooks for the day selection ajax call: ‘wp_ajax_tribe-mini-cal-day’ and ‘wp_ajax_nopriv_tribe-mini-cal-day’.

    You can find those hooks located at /wp-content/plugins/events-calendar-pro/src/Tribe/Mini_Calendar.php

    I hope that helps, and don’t hesitate to ask any other question.

    Cheers!
    Victor

    in reply to: Recurring Events & Saved Venues Not Working #1288699
    Victor
    Member

    This reply is private.

    in reply to: Duplicate Events on Import #1288690
    Victor
    Member

    This reply is private.

    Victor
    Member

    Hi Michael!

    Thanks for reaching out to us! 🙂

    Unfortunately, this is a small issue regarding the cost validation that won’t take into account when the cost is ‘0’.

    I’ve come up with a code snippet to validate the cost and be able to input ‘0’ as value >

    /* Custom Event Cost validation */
    function tribe_custom_event_cost_validation ( $valid, $submission, $class ) {
    /* Prevents submit and adds error message if cost is empty and different than '0' */
    if ( empty( $submission['EventCost'] ) && $submission['EventCost'] != '0' ) {
    $valid = false;
    $message = __( '%s is required', 'tribe-events-community' );
    $message = sprintf( $message, 'Event Cost');
    $class->add_message( $message, 'error' );
    }
    return $valid;
    }
    add_filter('tribe_community_events_validate_submission', 'tribe_custom_event_cost_validation', 10, 3);

    Just remember to not include the ‘EventCost’ field in the my_community_required_fields() function you already have.

    I hope that helps and let me know if you have any other questions.

    Best,
    Victor

    in reply to: Bug or something to improve? #1288623
    Victor
    Member

    Hi Emanuele!

    Thanks for coming back to us!

    I can’t reproduce that issue in my local installation, neither in your site. Perhaps you are talking about a different page? I tried it with the main event url.

    By default, everytime you click on “Next Events” it scrolls up to the top of the page and then shows the next events. Just like I see it working in your site.

    What mobile device are you experiencing the issue in and which browser? Let me know.

    Thanks,
    Victor

    Victor
    Member

    Hi Guy!

    Thanks for coming back. We really appreciate you following up on this and making all the tests.

    After a few other tests, I managed to reproduce the issue in my own installation. It is indeed a strange issue which seems to only happen under certain settings and only with all day recurring events.

    I can see that the recurring events your are setting are all day events, can you confirm this? If so, could you please try editing those events and make them be at a certain time and not all day? Does this solve the issue? Please let me know about it.

    Thanks,
    Victor

    in reply to: Scheduled Imports from Google Calendar Not Working #1288137
    Victor
    Member

    Hi Corry!

    Thanks for following up.

    I’m sorry you are still experiencing that issue. It’s good to know the manual imports do work though.

    Do you know if the issue started all of a sudden or was it always like this? If it started all of a sudden, do you recall any changes made to the site at that time? Let us know.

    Could you please share with us the Google Calendar URL so we can try to reproduce the error?

    Thanks,
    Victor

    Victor
    Member

     

    Hi Dirk!

    Just realised I never got back to you after your last message.

    This thread is already set as “Pending fix” and we’ll let you know as soon as we have an update on it.

    Don’t hesitate to open a new topic if any other question comes up.

    No need to reply to this message in the meantime.

    Best,
    Victor

    in reply to: Recurring Events & Saved Venues Not Working #1288130
    Victor
    Member

    Hi Myriam!

    Thanks for following up on this and pointing that out. It certainly should be something to take into account.

    Your site might be using a custom plugin directory, do you know if this is the case? Perhaps you could ask your site dev or hosting provider to let us know about it.

    Could you please also check if there is any difference in the console errors now?

    Thanks,
    Victor

    in reply to: iCal aggregation importing events with wrong time #1288064
    Victor
    Member

    Hi there!

    Just wanted to share with you that there’s been an update to our Event Aggregator service which includes a fix for this issue.

    There’s no need to update any plugins to make this work, as it works from our side. Just use the Event Aggregator service as you’d normally do.

    Please let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Using PST/MST/CST/EST designations instead of cities #1288063
    Victor
    Member

    Hi there!

    Just wanted to share with you that there’s been an update to our Event Aggregator service which includes a fix for this issue.

    There’s no need to update any plugins to make this work, as it works from our side. Just use the Event Aggregator service as you’d normally do.

    Please let us know if the fix works for your site.

    Best,
    Victor

Viewing 15 posts - 4,696 through 4,710 (of 5,398 total)