Victor

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Viewing 15 posts - 3,496 through 3,510 (of 5,398 total)
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  • in reply to: price in list view for mobile #1347759
    Victor
    Member

    Hi John!

    Thanks for taking your time to report this.

    I could reproduce this myself and it seems there was no intention for the cost to be hidden. I will create a bug report and link it to this thread so we’ll let you know when fixed in one of our next maintenance releases.

    In the meantime, try using the following CSS snippet:

    @media only screen and (max-width:768px) {
    .tribe-events-list .tribe-events-event-cost {
    display:flex !important;
    }
    }

    Let me know if it works for you.

    Thanks,
    Victor

    in reply to: Duplicate events being created from google import #1347735
    Victor
    Member

    This reply is private.

    in reply to: Set Default Featured Image if Not Specified Manually #1347715
    Victor
    Member

    Hi Sean!

    Thanks for reaching out to us! Let me try to help you with that.

    From what I can see, you are not declaring the variable $event_id, so you might want to try adding $event_id = $post->ID after global $post;

    There is a plugin that you might want to try out for a similar functionality https://wordpress.org/plugins/default-featured-image/

    I hope it helps! Is there anything else I can do for you? Let me know.

    Best,
    Victor

    in reply to: JavaScript enqueue conflict related to jquery.dataTables.js #1347694
    Victor
    Member

    Hi Travis!

    Thanks for your patience with this.

    I made a few tests in my local installation but could not reproduce this issue.

    In the link you shared I can’t see the console errors you sent and I see the datatable working fine. Just to confirm, did you manage to solve this? Please let us know about it.

    Thanks,
    Victor

    in reply to: Location not displaying in frontend #1347682
    Victor
    Member

    Hi Marcial!

    I’m sorry for a bit of delay here. Let me help you out while Shelby is out for some days.

    It seems as if the venue is not assigned to those events somehow. Please try the following with one of those events:

    • Go to the wp-admin and edit the event
    • Remove the venue assigned and click save with no venue assigned to it.
    • Then select a venue again and save it.

    Does it show after that?

    What happens if you create a new event and assign it that same venue. Does it show?

    Let us know about it.

    Thanks,
    Victor

    in reply to: Organizer login setup #1347523
    Victor
    Member

    Hi Grant,

    Sorry for a bit of delay here. Let me help you while Shelby is out for some days.

    Unfortunately, there is no built in option to accomplish what you are looking for. You can set up Split Payments, but those are only possible using a Paypal developer account.

    To learn more about split payments refer to the following articles:

    I hope that helps! Don’t hesitate to ask any other questions and I’d be happy to help.

    Best,
    Victor

    Victor
    Member

    This reply is private.

    in reply to: I18n issues #1347473
    Victor
    Member

    Hi Jan!

    Thanks for clearing that out!

    The Community Events plugin loads several components from other of our plugins.

    The “Event Series:” and “Schedule Multiple Events” strings are part of The Events Calendar PRO recurring events feature. So, you will find them in the tribe-events-calendar-pro-cs_CZ.po file.

    You will find the “Create or Find %s” string to translate in the the-events-calendar-cs_CZ.po for The Events Calendar plugin.

    I hope it helps! Let me know if you have other questions.

    Best,
    Victor

    in reply to: No se muestran los comentarios #1347466
    Victor
    Member

    Buen día Antonio:

    Gracias por enviarnos esos errores.

    El código que indican en Divi es el que pertenece a la plantilla default-template.php de nuestro plugin. Luego, ésta llama a la plantilla single-event.php que posee la función comments_template() de WordPress que carga los comentarios.

    Solo para confirmar, ¿estás realizando alguna customización de la plantilla single-event.php o de alguna de nuestras plantillas ? Si es así, intenta deshabilitar esas customizaciones para ver si cambia algo.

    Podrías activar WP_DEBUG y WP_DEBUG_LOG y navegar algunas veces por la pantalla de editar evento y por la de un evento en el frontend? Si hay algún error se guardará en el archivo debug.log dentro de la carpeta /wp-content. Por favor envíanos el archivo debug.log

    Ahora puedo ver que se ve un módulo de comentarios en tu sitio, pero creo que no son los comentarios por defecto de WordPress. Estás utilizando algún plugin para esto? Si es así, por favor desactivalo para poder loguear los errores en el archivo debug.log.

    Gracias,
    Victor

    Victor
    Member

    Hi Mike!

    Glad to know it’s now working fine. Thanks for following up to let us know.

    Let me point you to this extension where we address a compatibility issue with the Divi theme > https://theeventscalendar.com/extensions/elegant-themes-divi-theme-compatibility/

    While I don’t think that was the issue, it’s a good idea to have it installed if you are using Divi. If future compatibility fixes are required for Divi and Divi-based themes, this extension will likely be updated to add the necessary additional fixes.

    As you marked this Resolved I’ll go ahead and close it, but feel free to open a new topic if anything comes up and we’d be happy to assist.

    Best,
    Victor

    Victor
    Member

    Hi Ilkka & Stephan!

    Thank you for following up with this to share your findings.

    I will make sure to pass them along to the report so the team has more info to work with.

    Stephan, regarding the “PDF ticket download without being logged in” issue, that is another issue we are already aware of. I will also link this thread to that report so we can notify you when fixed.

    We’d appreciate your patience while we work on this.

    Thanks,
    Victor

    in reply to: JavaScript enqueue conflict related to jquery.dataTables.js #1346909
    Victor
    Member

    Hi Travis!

    Thanks for coming back with those links.

    I will reach out to the team about this issue to see if we can reproduce and find the source of the problem. I’ll get back to you as soon possible.

    It seems I’m not being able to fetch your sys info. Could you please copy and paste it in a private reply?

    Please hang in there while we have a look at this.

    Thanks,
    Victor

    Victor
    Member

    Hi Kun Lu!

    I appreciate you following up with this and for the tips you sent. I will make sure to pass them along to the report so the dev team can take it into account.

    As for the feature ideas you shared, I think they can be something many other users might also be interested in having. I’d suggest you take a look at our User Voice here > https://tribe.uservoice.com/forums/195723-feature-ideas and post them there so other users can vote for it. This way it can get its way into one of our future feature releases of our plugins.

    Regarding the check-in redirecting to the event, I understand it did check-in the attendee. Were you able to identify the problem by testing for conflicts? Have you tried using The Events Calendar to check-in for an event? Let me know about it and if you have other questions about it.

    Thanks,
    Victor

    in reply to: Ticket pricing function is missing #1346855
    Victor
    Member

    Hi Phelan!

    Glad to know you could worked it out! Thanks for letting me know about it.

    I’ll close this but feel free to open a new topic if anything comes up and we’d be happy to help! 🙂

    Good luck with your project,
    Victor

    Victor
    Member

    Hi Jerry!

    Thanks for reaching out to us! Let me help you with this topic.

    Unfortunately, there is no built in option to achieve what you are looking for. You could accomplish such functionality with some custom coding which we are limited in supporting.

    If you were to accomplish such customization, let me point you to this article > https://theeventscalendar.com/knowledgebase/disable-the-ticket-email/ that has a snippet you could use as a starting point.

    I hope it helps! Let me know if you have other questions.

    Best,
    Victor

Viewing 15 posts - 3,496 through 3,510 (of 5,398 total)