How to only email to customer with when buying specific "catagory" of ticket

[Jerry Lin]

Hello,

I would like to email ticket to customer ONLY when customer buy a specific “CATEGORY” of ticket
How could I set that?
Thank you!

Best regards,
Jerry

[Victor]

Hi Jerry!

Thanks for reaching out to us! Let me help you with this topic.

Unfortunately, there is no built in option to achieve what you are looking for. You could accomplish such functionality with some custom coding which we are limited in supporting.

If you were to accomplish such customization, let me point you to this article > https://theeventscalendar.com/knowledgebase/disable-the-ticket-email/ that has a snippet you could use as a starting point.

I hope it helps! Let me know if you have other questions.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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