Ticket pricing function is missing

Home Forums Ticket Products Event Tickets Plus Ticket pricing function is missing

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  • #1345847
    Phelan Riessen
    Participant

    What am I missing? I looked through Ticket Plus documentation but seem to find where I can add ticket pricing. Your documentation image shows it right there on the ticket page but my site doesn’t have it. I even have a generic test site to test but still nothing.

    Also, I noticed that turning on the option of Event Tickets to show on the Products page with Woo Memberships and Subscriptions stops the product page from working correctly. It may be a conflict with the Enfold theme but not 100% sure.

    #1346811
    Victor
    Member

    Hi Phelan!

    Thanks for reaching out to us! Let me help you with your issue.

    Having a closer inspection to your site I can’t see the Event Tickets Plus plugin installed and activated on your site.

    Could you please make sure the plugin is correctly installed? You can check this by going to your wp-admin > Plugins.

    Remember you can get the latest version of our plugins by logging in to your account and going to this link > https://theeventscalendar.com/my-account/downloads/

    Let me know how that goes.

    Thanks,
    Victor

    #1346822
    Phelan Riessen
    Participant

    Thanks Victor! Some how I had the free version installed.

    #1346855
    Victor
    Member

    Hi Phelan!

    Glad to know you could worked it out! Thanks for letting me know about it.

    I’ll close this but feel free to open a new topic if anything comes up and we’d be happy to help! 🙂

    Good luck with your project,
    Victor

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