Victor

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Viewing 15 posts - 3,076 through 3,090 (of 5,398 total)
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  • Victor
    Member

    Happy to be of help here! 🙂

    We’ll surely let you know when this issue is addressed in a future maintenance release.

    Cheers,
    Victor

    Victor
    Member

    Hi Matthew!

    Thanks for chiming in here and providing your workaround for this issue!

    Ryan, please let us know if Matthew’s styles here work for your site instead of the ones I provided.

    If this is something that is affecting both of you, I’d recommend you get in touch with the theme authors to see if they can provide some insight on this matter and hopefully work together towards a fix as it seems it could be affecting several other users of the theme.

    Best,
    Victor

    in reply to: Imports are not working at all #1365504
    Victor
    Member

    Hi Andreas,

    Thanks for sending over your system information and for updating the plugin.

    I can see the memory limit for your site is 256M. As a starting point, I would suggest following the steps outlined in this WordPress Codex article — it walks through how to increase that memory limit.

    If, however, those do not do the trick, I would recommend reaching out to your hosting provider and asking them for assistance in increasing the PHP memory limit. That should resolve the memory issue.

    If that solves the memory limit error but you still experience errors with your imports please let us know about what errors you experience and send us a screenshot of the Event Aggregator System Status by going to your wp-admin > Events > Help

    Let us know how that goes and if you have any follow up question.

    Thanks,
    Victor

    Victor
    Member

    This reply is private.

    in reply to: Event Aggregator Not Working #1365330
    Victor
    Member

    This reply is private.

    in reply to: Filter bar not visible #1365313
    Victor
    Member

    Hi Stefan!

    The main events page is the calendar page that gets created automatically when you activate The Events Calendar plugin. By default, the url is yoursite.com/events, but in your site I can see youcustomized it to be yoursite.com/seminare. In any case, you can access the main events page by going to your wp-admin and clicking the Events link in the top bar > https://cloudup.com/cenObu-liNk

    Unfortunately, Filter Bar does not support shortcodes at the moment. This is something we are planning on building in a future feature release of our plugins. You can add your vote here > https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/17840326-make-filter-bar-compatible-with-shortcoded-calenda

    Please try to navigate to the main events page when having a default theme (like twenty seventeen) and only The Events Calendar and Filter Bar activated and see if the Filters show up.

    If they don’t show up under those conditions, please share a link to your staging site so we can have a closer inspection and see if we find anything strange.

    Let us know about it 🙂

    Best regards,
    Victor

    in reply to: Page format issues creating or editing an event #1365137
    Victor
    Member

    This reply is private.

    in reply to: Filter bar not visible #1365100
    Victor
    Member

    This reply is private.

    in reply to: Event Aggregator Not Importing Properly After Updating #1365095
    Victor
    Member

    You’re welcome Brandon. We’ll keep you posted

    Victor
    Member

    This reply is private.

    in reply to: Event Aggregator Not Importing Properly After Updating #1364878
    Victor
    Member

    Hi Brandon!

    I’ve just checked the report and it seems a fix has already been made by one of our developers and is scheduled to be released in our next maintenance release this week.

    My apologies once again for this inconvenience. I will make sure we notify you as soon as it’s released so you can try it out.

    Please hang in there.

    Thanks,
    Victor

    in reply to: Only some Google Calendar events importing #1364870
    Victor
    Member

    Hi Bradley!

    I’m truly sorry for closing the thread. I got confused and thought you were the one replying in the last message.

    I tried importing from the source you shared and it works for me. This might depend on how long in the future your events are for, so you should check your import limit settings by going to Events > Settings > Imports tab and modify the Import Limit Type and Import Date Range Limit to suit your needs.

    One other thing you could try is refining the import to fetch events on or after a specified date.

    Could you please confirm you are able to import the events you’d like? Let me know if you experience any errors so I can further help you troubleshoot the issue.

    Thanks,
    Victor

    in reply to: 404 Error when viewing recurring event detail page #1364813
    Victor
    Member

    Hi Matt!

    Thanks for reaching out. I’m sorry you are experiencing that issue.

    I have made some tests and could reproduce the same issue, but only with Events Calendar PRO 4.3.4. After updating to the latest version this issue is no longer present, so this might have been fixed in one of the subsequent releases.

    I know you can’t udpate your plugin because of the Piklist conflict you experience, so I have raised a flag in the corresponding report to see if we can get things moving faster.

    We will post updates about this conflict in your other thread here > https://theeventscalendar.com/support/forums/topic/500-error-after-updating-recurring-events/

    Let me know if you have any follow up questions.

    Best,
    Victor

    in reply to: Show past events only, disable 'Next Events' link #1364653
    Victor
    Member

    Hi Susan!

    Thanks for reaching out to us! Let me help you with this topic.

    You can achieve that by hiding the navigation links adding the following css styles to your active theme’s style.css file or by adding them via the WordPress customizer by going to your wp-admin > Appearance > Customize > Additional CSS

    #tribe-events-footer .tribe-events-sub-nav, #tribe-events-header .tribe-events-sub-nav {
        display: none;
    }

    Bear in mind this will also hide them in all other list views. If you only want to hide it for the past events, you can make a template customization by following one of the methods described in our Themer’s Guide > https://theeventscalendar.com/knowledgebase/themers-guide/

    Let me know if it works for you and if you have other questions 🙂

    Best,
    Victor

    in reply to: acf_form on Month, Week and Single Views #1364647
    Victor
    Member

    Hi There!

    Thanks for getting in touch. Let me try to help you with this topic.

    Please, let me first note that we are fairly limited in how much support we can give for custom development questions like this. That said, we always like helping out and at least point users into the right direction as much possible.

    I’m not really sure how the acf_form() function works, but you should be able to obtain the event id by using $post->ID inside the month/single-event.php template file. And if you are able to make it work in the week view, you could compare the output that the acf_form() function gives with the month view to see if any difference.

    The $event_id variable you see specified in the month view is to add the {$post->ID}-{$day[‘daynum’]} to the HTML id attribute for the div container, as you can see in line 196 of the month/single-event.php

    I hope that helps at least a bit. Do feel free to ask any follow up question.

    Best,
    Victor

Viewing 15 posts - 3,076 through 3,090 (of 5,398 total)