Page 187

Forum Replies Created

Viewing 15 posts - 2,791 through 2,805 (of 5,398 total)

← 1 2 3 … 186 187 188 … 358 359 360 →

Author

Posts
November 6, 2017 at 11:55 am in reply to: Global Stock Issues #1376352

Victor
Member

Hello Russell!

Just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

Please update the plugins and see if the fix works for your site. Don’t hesitate to open a new topic if anything comes up.

Best,
Victor

November 6, 2017 at 11:53 am in reply to: Order screen / Attendee screen not calculating correctly #1376348

Victor
Member

Hi Dirk!

Just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

November 6, 2017 at 8:10 am in reply to: Bulk Import "Sticky in Month View" for multiple events #1376154

Victor
Member

Hi Chris!

Thanks for getting in touch with us! Let me help you with this.

The “Sticky in Month View” option uses the menu_order field in the posts table. The -1 value means it is sticky.

You can also use Event Aggregator to import events and match that option > https://theeventscalendar.com/knowledgebase/importing-data-from-a-csv-file/

I hope that helps!

Best,
Victor

November 6, 2017 at 7:32 am in reply to: Migration #1376105

Victor
Member

Hi John!

Thanks for getting in touch with us! Let me help you with this topic.

Yes, it is possible to install the plugin in multiple installations if that’s what you intend.

If your goal is to set up a dev/staging site, then you might want to see the following article about licenses in dev sites > https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

I hope that helps! Let me know if you have other questions.

Best,
Victor

November 6, 2017 at 7:28 am in reply to: How to create something like: [tribe_events view="list" tag={get-current-tag}] #1376097

Victor
Member

Hi Robert!

Thanks for getting in touch with us! Let me help you with this topic

Unfortunately, the [tribe_events] shortcode does not support the tag attribute. You can learn more about the attributes here > https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

If you were to build a customization to fetch events you might want to check out the tribe_get_events() helper function > https://theeventscalendar.com/knowledgebase/using-tribe_get_events/

I hope that helps! Let me know if you have any follow ups questions.

Best,
Victor

November 6, 2017 at 6:12 am in reply to: Tickets email not sending with qr code #1375999

Victor
Member

Hi David!

Thanks for getting in touch with us! Let me help you with this topic.

It’s great you could make all those tests. If the email is being sent out, it means it works. Not receiving the email depends on the recipient. Have you checked using a different email address or checking their spam folder?

You can resend the ticket email by going to edit the WooCommerce order and in Order Actions you can choose to Resend ticket email.

Let me know about it.

Thanks,
Victor

November 6, 2017 at 5:55 am in reply to: Query and include event that's underway #1375980

Victor
Member

Hi Jon!

Thanks for reaching out to us! Let me help you with this topic.

By default, the tribe_get_events will fetch only upcoming events. You can modify the query by using the start_date argument. You can learn more about it in the following article > https://theeventscalendar.com/knowledgebase/using-tribe_get_events/

I hope it helps! Let me know if you have any follow up questions.

Best,
Victor

November 6, 2017 at 5:49 am in reply to: Not possible to set the price #1375976

Victor
Member

This reply is private.

November 6, 2017 at 5:44 am in reply to: Display Excerpt in List View #1375968

Victor
Member

Hi Julie!

I’m sorry that’s not working for you.

The code snippet should work by placing it in your active theme’s functions.php file. Please make sure you are using straight quotes in the code, instead of curly quotes. You can also use the My Custom Functions plugin > https://wordpress.org/plugins/my-custom-functions/ which I know some users do. Let me know how it goes.

I wasn’t able to get the screenshots. Please make sure to attach it by using the online form, as you won’t be able to send pictures replying by email.

I can see the issue you mention in your site. This can be related to a theme or plugin conflict, so to narrow the problem down please go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.

Hey James! Glad to know you could solve the issue. Thanks for letting us know and don’t hesitate to open a new topic if needed.

Best,
Victor

November 6, 2017 at 5:31 am in reply to: Events for workshops with multiple VAT catgories #1375956

Victor
Member

Hi Remy!

Thanks for clearing that out.

Yes, you can manually edit the ticket product in WooCommerce.

I’m not sure how that plugin works, but WooCommerce extensions do generally work with our plugins. I do suggest your setup a dev/staging site where you can test things out and see if it works as expected before making the changes in the live site.

I hope it helps! Let me know if you have any follow up questions.

Best,
Victor

November 6, 2017 at 4:24 am in reply to: Renew License? #1375900

Victor
Member

Hi There!

Thanks for clearing that out. I thought you were getting an error message on your site regarding the license.

I have just checked your licenses and they seem to be working fine, so you can probably disregard the email. If it’s not too much to ask, could you please copy and paste that email in a private reply? I will bring this up to the team as it might have been just a glitch in our latest release of our site.

Regarding the 100 imports message you are getting, this is because you have reached your Event Aggregator import limit for your license of 100 imports per day. You can learn more about this limits here > https://theeventscalendar.com/knowledgebase/event-aggregators-import-limits-work/

Let me know how it goes and if you have any follow up questions.

Thanks,
Victor

November 3, 2017 at 3:34 pm in reply to: Elimninate two-step dropdown menu #1375045

Victor
Member

Hi Jo!

Glad to know you could solve it! Thanks for letting me know about it.

I’ll close this thread now. You are welcome to open a new topic when needed 🙂

Best,
Victor

November 3, 2017 at 3:32 pm in reply to: Google Maps not showing – No errors in console #1375040

Victor
Member

Hi Cheryl!

I’m glad to be of help here! Thanks for following up with this.

I’ll close this now but don’t hesitate to open a new topic if anything comes up and we’d be happy to help.

Good luck with your project!
Victor

November 3, 2017 at 3:30 pm in reply to: Error with back button using shortcode calendar #1375039

Victor
Member

That’s great to know Dave! Thanks for following up to let us know about it.

Don’t hesitate to open a new topic if anything comes up and we’d be happy to help.

Cheers,
Victor

November 3, 2017 at 2:46 pm in reply to: URL parameter ?tribe-bar-date=2017-09 doesn't work with shortcode calendar #1375016

Victor
Member

Hi Guys!

Just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor
Author

Posts

Viewing 15 posts - 2,791 through 2,805 (of 5,398 total)

← 1 2 3 … 186 187 188 … 358 359 360 →