[Victor]

Hi Damien!

Thanks for reaching out to us. Let me help you with that issue.

I’ve just tried to reproduce that in my own local installation but I do get the email notification sent.

This can be related to a theme or plugin conflict, so to narrow the problem down please go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.

Also, please enable WP_DEBUG and WP_DEBUG_LOG. This will create a debug.log file inside the /wp-content directory.

After that, try reproducing the issue a few times, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can see if any problem from there.

Thanks,
Victor

[Victor]

Hi Joanne!

Thanks for getting in touch with us.

That’s an interesting question. There is no any built-in functionality to push events to another site. However, if both of your sites are WordPress based and use The Events Calendar plugin, you can import events using Event Aggregator and setting up a scheduled import using the site’s URL as source > https://theeventscalendar.com/knowledgebase/import-from-feed-or-url/

If you are into development you may also want to check out the following article about using The Events Calendar REST API and see what’s possible with it > https://theeventscalendar.com/knowledgebase/introduction-events-calendar-rest-api/

I hope that helps. Let me know if you have any follow up questions.

Best,
Victor

[Victor]

Hi Ronald!

Thanks for reaching out to us!

You’ll want to check out our Event Tickets Plus plugin > https://theeventscalendar.com/product/wordpress-event-tickets-plus/ which allows you to create custom attendee registration forms to collect information like t-shirt size or food preferences.

You can learn more about this feature in the following article > https://theeventscalendar.com/knowledgebase/collecting-attendee-information/

Is that what you are looking for? Let me know if any other questions 🙂

Best,
Victor

[Victor]

Hi Owen!

Thanks for reaching out to us!

I’m not really familiar with the Memberships Pro plugin. I know some users use it alongside with our plugins.

The events are a custom post type, so as long as Memberships Pro plugin allows the attribution of custom post types to membership levels, it should work find.

Let me note that we work hard to make our plugins broadly compatible. However, like all WordPress developers we cannot test with every plugin, theme, and server environment out there. So, we suggest you test this integration in a dev/staging environment to make sure it works as expected before implementing on your live site.

I hope that helps. Let me know if you have other questions.

Best,
Victor

[Victor]

Hi Sebastian!

Thanks for reaching out! I’ll be happy to help you with this topic.

Could you please share with us (in a private reply if you’d like) the facebook URL from where you are trying to import events from?

Also, please point us out to which events you are not being able to import.

We’ll run some tests and see what we can find.

Thanks,
Victor

[Victor]

Hi Korin!

Thanks for reaching out to us. Let me try to help you out with this.

It seems like you are trying to set up tickets for recurring events. Unfortunately, Event Tickets Plus will NOT support tickets for recurring events.

If you need to create tickets for an instance of a recurring event, then I’d suggest you break that event out of its series first. I know it could not be idea for your specific needs, so you should try it out and see if it works for you.

Do let me know if you have any other questions and I’ll be happy to help you.

Best,
Victor

[Victor]

Hi Jonas!

Thanks for following up with this.

I cannot commit to a release date at this point, as it’s in the development hands. But stay tuned! If you are up for it, there is a manual way to make it work.

You will need to override the orders-edit-meta.php template to make that happen. You can learn more about overriding calendar templates in our Themer’s Guide, but it basically boils down to this:

• Make a copy of the orders-edit-meta.php template. It is located at wp-content/plugins/event-tickets-plus/src/views/tickets-plus/orders-edit-meta.php
• Make a new folder in your theme called tribe-events
• Make a new folder in that one called tickets-plus
• Drop your copied orders-edit-meta.php file in that last folder and completely replace the code in it with the one below:

https://gist.github.com/vicskf/8a6e772c839e3fcdcd8e84faac8589f7

Please let me know if that works for you.

Thanks,
Victor

[Victor]

You are very welcome! 🙂 Is there anything else I can help you with?

[Victor]

Right on Jeff! I’m glad you could spot the problem and solve it.

Thanks for following up to let us know about it 🙂

I’ll close this now, but feel free to open a new topic whenever something comes up and we’ll be happy to help.

Cheers,
Victor

[Victor]

Hi Christophe!

Thanks for your patience.

The presence of the search bar in the tribe_events shortcode is controlled with the tribe-bar attribute so you can turn it off like this:

[tribe_events view="map" tribe-bar="false"]

You could add the tribe bar back in selectively using the tribe_events_after_header action hook. The tribe_is_map() helper function might be of help for that.

I hope that helps. Let me know if you have any follow up questions.

Best,
Victor

[Victor]

Hi Fation!

Thanks for getting in touch with us. Let me help you with that issue.

By inspecting your site, there is a console error showing up which indicates that you are including the Google Maps API more than once. You have included the Google Maps API multiple times on this page

This could be coming from your theme or another plugin. To confirm this, please go through our testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Let me know how that goes.

Thanks,
Victor

[Victor]

Hi Mary!

Thanks for getting in touch with us! I’m happy to help you with this topic.

I would suggest overriding the edit-event.php template to make that happen. You can learn more about overriding calendar templates in our Themer’s Guide, but it basically boils down to this:

• Make a copy of the edit-event.php template. It is located at wp-content/plugins/the-events-calendar-community-events/src/views/community/edit-event.php
• Make a new folder in your theme called tribe-events
• Make a new folder in that one called community
• Drop your copied edit-event.php file in that last folder

Now that the template is in your theme, you can modify it to suit your needs. In this case, you will need to remove or comment out line 43 where the following code is in place:

<?php tribe_get_template_part( 'community/modules/taxonomy', null, array( 'taxonomy' => 'post_tag' ) ); ?>

Will this work for you? Please let me know. 🙂

Best,
Victor

[Victor]

Hi Andrei!

Thanks for getting in touch with us. Let me help you with that.

It seems you are using the Link Events to Website URLs extension > https://theeventscalendar.com/extensions/make-event-titles-link-to-the-event-website-url/ which causes exactly the behaviour you are experiencing.

Please try deactivating that extension and see if you get the expected behaviour. Let us know about it.

Thanks,
Victor

[Victor]

Hi Brett!

Thanks for taking your time to report this and for sending over the file as a fix.

Could you please share with us (in a private reply if you’d like) a copy of the plugin you are having the conflict with?

Also, it would be great if you could let us know the steps to replicate the issue. This way we’ll run some tests and create an internal report for this fix and also give appropriate QA tests before releasing.

Thanks,
Victor

[Victor]

Hi Nick!

Thanks for flagging this. Please refer to the linked thread for the response.

Best,
Victor

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