[Victor]

This reply is private.

[Victor]

Hi Steven!

Thanks for reaching out to us!

That’s a good question. I’d say it partially works by allowing you to import events from Eventbrite that you are not the administrator in, using their URL.

However, as you would expect, it won’t let you edit the event information in Eventbrite from your site’s edit event page, because you won’t have the permissions needed to do so. Unless, the Eventbrite administrator for that event grants you permissions to do so.

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

Hi There!

Thanks for reaching out to us! Let me help you with this topic.

There is no email notification to the user submitting the event by default, but you can surely achieve that with some custom coding.

I found a user that is using a third party plugin to trigger email notifications for their community submissions. You might want to check his post where they shared a solution to their problem > https://theeventscalendar.com/support/forums/topic/how-to-trigger-email-notifications-to-the-event-organiser-in-community-events/

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

Hi Chris!

Thanks for getting in touch with us. I’d be happy to help you with this.

By default, the date displayed in the single event view is the one specifically for the event you are on.

However, you can surely modify this with a template override of the single-event.php teamplate file. You can learn more about how to make a template override in our Themer’s Guide > https://theeventscalendar.com/knowledgebase/themers-guide/.

We have a user who shared a snippet to accomplish what you are looking for in the following topic > https://theeventscalendar.com/support/forums/topic/recurring-events-list-in-single-event-page-solution/

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

Hola Manuel!

Déjame ayudarte con este problema en español para que te sea más cómodo.

Gracias por enviar tu información del sistema (He marcado tus respuestas como privadas como medida de seguridad ya que contiene información personal). No veo nada extraño que pueda indicar un problema desde ahí. Tampoco es un problema que no figure Cliente en el panel de emails de WooCommerce. Eso es así por defecto.

La dirección de email que aparece en la información del sistema es la de tu usuario. Puedes modificarla editando tu perfil desde el menú Usuarios. No debería ser un factor en el envío de los tickets, ya que estos son enviados a la dirección de email de los datos de facturación.

¿Podrías activar WP_DEBUG y WP_DEBUG_LOG? Esto crea un archivo debug.log dentro de la carpeta /wp-content. Luego de esto, intenta reproducir el problema (realizando una compra de ticket), de manera que si hay un error va a ser registrado en el archivo debug.log. Por favor comparte este archivo con nosotros para ver si podemos detectar un problema.

Gracias,
Victor

[Victor]

Hi Zsuzsa!

Thanks for confirming.

Yes, I can see the need to have a space as thousand separator.

Try adding the following CSS style to your theme’s styles.css file or using the WordPress customizer (wp-admin > Appearance > Customize > Additional CSS):

.tribe-events-tickets .tickets_price {
white-space: nowrap;
}

I tried it on your site and it worked for me.

Let me know about it.

Thanks,
Victor

[Victor]

Hi Chris!

Thanks for following up with this.

We’ve just granted Matthew access to the Filter Bar repository.

We don’t have a Trello board, as we keep track of the issues in our internal report system. But feel free to track the issues on Trello or a spreadsheet (whatever works best for you) and share it with us if you’d like.

Let me know if there’s anything else I can help you with. 🙂

Best,
Victor

[Victor]

Hi Melissa!

Thanks for following up!

We’ll wait for your confirmation. Please keep us posted.

Thanks,
Victor

[Victor]

This reply is private.

[Victor]

Hi Sam!

Thanks for reaching out to us! Let me help you with this topic.

There is no built-in option to disable the community login form, but you can use the snippet George shared in the following topic to achieve that > https://theeventscalendar.com/support/forums/topic/standardize-actions-on-community-event-login-forms/#dl_post-1204815

Let me also note that we have a built-in implementation of captcha for the event submission form > https://theeventscalendar.com/knowledgebase/setting-recaptcha-community-events/

I hope that helps. 🙂 Let me know if you have any follow up questions.

Best,
Victor

[Victor]

Hi Jennifer!

Thanks for getting in touch with us! Let me help you troubleshoot those issues.

I think the two issues could relate to an emails issue. Are you receiving other emails from your site?

I noticed you are using WP Mail SMTP plugin, could you please verify if you have any logs for the emails being sent by your site?

Please let me know about it.

Thanks,
Victor

[Victor]

Hi Erin!

Thanks for reaching out to us!

Yes, The Events Calendar has a built-in date filter that shows at the top of the calendar views, so you can filter by specific dates.

You might also want to check our Filter Bar plugin for enhanced filter capabilities > https://theeventscalendar.com/product/wordpress-events-filterbar/

You can also see it action in our demo site > https://wpshindig.com/

I hope it helps! 🙂 Let me know if any follow up questions.

Best,
Victor

[Victor]

Hi Chris!

Thanks for getting in touch with us.

I’m sorry to hear about your frustration with our support system. We generally share our knowledgebase articles that relate to the topics our users ask us about, but we are always open to any follow up questions about them.

We are always looking for ways to improve the way we give support, so we’d appreciate if you could tell us more about your experience with us so we can become better.

Let me help you with the issue you are having with the recurring events.

Are you experience that issue when editing an existing event or when creating a new one? Does it happen with all events or just some?

When having that problem, could you please see if there are any console errors by inspecting the page? We have an article that explains how to do that here > https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/

Additionally, please enable WP_DEBUG and WP_DEBUG_LOG ? This will create a debug.log file inside the /wp-content directory.

After that, try reproducing the issue a few times, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can see if any problem from there.

Please let us know about that.

Thanks,
Victor

[Victor]

Hi Hannah!

Just wanted to share with you that a new release of our plugins is out, including a pagination feature in sales and attendees reports in Event Tickets 🙂

If you are using the pagination helper I previously shared with you please deactivate it before updating as it could conflict with our new release.

Find out more about this release → https://theeventscalendar.com/release-event-tickets-4-7-event-tickets-plus-4-7/

We always recommend using a staging site to test new versions before updating on a live site > https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/

Don’t hesitate to reach out to us if anything comes up.

Best,
Victor

[Victor]

Hi Patrick!

Just wanted to share with you that a new release of our plugins is out, including a pagination feature in sales and attendees reports in Event Tickets 🙂

Find out more about this release → https://theeventscalendar.com/release-event-tickets-4-7-event-tickets-plus-4-7/

We always recommend using a staging site to test new versions before updating on a live site > https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/

Don’t hesitate to reach out to us if anything comes up.

Best,
Victor

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