[Shelby]

Hi again Jim,

So here’s what I have for your requests:

We already have these features:

• Total event capacity limit (helps manage early vs reg tickets sold) (Global Stock)

These can be voted on in currently existing topics:

• Customized confirmation email
• Waitlist
• Discount codes
• Group discount
• Social sharing discount
• Email attendees editor
• Direct add attendees
• Sponsor logo & info area

Here are the new feature suggestions and corresponding user stories:

• Registration time out
  • As a site owner, I’d like ticket registration to have a time limit so that users aren’t able to tie up tickets in a lengthy checkout process.
• Customized confirmation email
  • As an event manager, I  want to be able to customize the confirmation email my attendees recieve, so that I can provide more event-specific information.

Finally, the items I need more clarification on:

• Pre-screen/approval list management for when only a few tickets left
  • As an event manager, I would like to approve attendees when the ticket count is low so that _________________
• Hide ticket type after expired
  • I’m not sure what this means, could you clarify this one a bit more?

Once you get back with me,  I’ll be able to submit those requests with their user stories in our feature request system.

Best,

Shelby 🙂

[Shelby]

Hi Michael,

Thanks for using our plugins, I’m happy to help here!

I think you’ll find the information you need about how managing and checking in attendees here. If you can confirm that you’ve referenced this documentation and you’re still having trouble getting things to work as expected, please let me know and we can keep working on resolving this together. 🙂

Let us know if you have any other questions or issues!

Best,

Shelby 🙂

[Shelby]

Hey friends,

Michael is correct with on this. Thanks for pitching in here! We so appreciate the community helping each other out. 🙂

Lisa, can you let me know if everything worked out alright with this one for you?

Also, to answer Michael’s question, this is a documented bug in our system and will be fixed in a future release!

Best,

Shelby 🙂

[Shelby]

Hey SinVirus,

Thanks for using our plugins!

Since you are a current user of our premium plugins, you’ll need to reach out to our support on the Events Calendar PRO premium forum. Over there, we have the capacity to provide more technical and rapid support. This Pre-Sales forum is reserved specifically for questions about the features of our plugins for users who are making decisions about which, if any, to purchase.

Since you don’t have access to the account with your license keys, you’ll want to reach out to our email support team to regain account access or transfer the license keys. You can do that by filling out the form here.

Let me know if I can clarify any of this!

Best,

Shelby 🙂

[Shelby]

Sonja,

You’re welcome! Best of luck with your project! 🙂

Cheers,

Shelby

[Shelby]

Phil,

Great idea! I wasn’t sure if you had the actual link or if it was theoretical at this point. 🙂

How about you create a private reply with the actual link and I can just test this out for you today?

Best,

Shelby 🙂

[Shelby]

Hi Again Iordanis,

Ok, a few questions here:

1. Are you using The Events Calendar (free plugin) or Events Calendar PRO?
2. Did you try registering on WordPress.org here?

In the meantime, please ensure that you’ve troubleshooted your Google Maps settings according to this guide, and that you’ve configured the API according to this doc.

Let me know, and I’ll be able to point you in the right direction to move forward!

Best,

Shelby 🙂

[Shelby]

Hi Abtek,

I’m happy to answer your questions here! 🙂 In order to do so, I have a question to clarify:

I’m assuming each coach’s site is a separate install, are these on subdomains or separate domains? I’ll need to know this in order to help answer questions about licensing.

Please let me know about this, and any other questions you may have.

Best,

Shelby 🙂

[Shelby]

Hi Jose,

I’m happy to answer these questions for you!

1) Unfortunately, at this time, Event Aggregator does not import from Eventbrite. However, Eventbrite Tickets does import from Eventbrite.
2) Yes, what you’ve described in number 2, is our Community Events plugin.
3) I believe you’re referring to Event Aggregator? Please feel free to correct me if I’m wrong.

Please let me know if this was helpful or if I can answer any more questions about all of this!

Best,

Shelby 🙂

[Shelby]

Hey Abdulrahman,

Thanks for using our plugins!

Since you seem to be a current user of our premium plugins, I recommend reaching out to our support on the Event Tickets Plus premium forum. Over there, we have the capacity to provide more technical and rapid support. This Pre-Sales forum is reserved specifically for questions about the features of our plugins for users who are making decisions about which, if any, to purchase.

Let me know if I can clarify any of this!

Best,

Shelby 🙂

[Shelby]

Hey Silke,

Thanks for using our plugins!

Since you seem to be a current user of our premium plugins, I recommend reaching out to our support on the Filter Bar forum. Over there, we have the capacity to provide more technical and rapid support. This Pre-Sales forum is reserved specifically for questions about the features of our plugins for users who are making decisions about which, if any, to purchase.

Let me know if I can clarify any of this!

Best,

Shelby 🙂

[Shelby]

Hi Sonja,

I’m happy to help answer your widget questions!

So here is a quick run down of the widgets you get with Events Calendar PRO. Additionally, this knowledgebase article on configuring the list widget will also give you some more in-depth information on your display options for event lists within the widget. As for customizing the widget, we do have some resources that you can search in our documentation, (and specifically, about the widgets here.)

Let me know if this helps!

Best,

Shelby 🙂

[Shelby]

Hi Phil,

Thanks for reaching out, I’m happy to answer your questions here!

1. Theoretically, this may be possible. Could you send me an example of the link (with the domain changed to “domain.com” for example)? Then I may be able to guide you more specifically.
2. If it is possible, you will need Event Aggregator and Events Calendar PRO in order to make this solution work.

Finally, I would recommend checking out the user primer for EA, and this guide about importing .ics files, which may provide some clarity while you await my response.

 

Cheers,

Shelby 🙂

[Shelby]

Hey Wilfried,

Thanks for using our plugins!

Since you seem to already be a current user of our free or premium plugins, I recommend reaching out to our support on the Events Calendar PRO premium forum or WordPress.org forum. In those forums, we have the capacity to provide more technical support. This Pre-Sales forum is reserved specifically for questions about the features of our plugins for users who are making decisions about which, if any, to purchase.

Let me know if I can clarify any of this!

Best,

Shelby 🙂

[Shelby]

Hey Michael,

Thanks for using our plugins!

Since you seem to already be a current user of our free or premium plugins, I recommend reaching out to our support on the Events Calendar PRO premium forum or WordPress.org forum. In those forums, we have the capacity to provide more technical support. This Pre-Sales forum is reserved specifically for questions about the features of our plugins for users who are making decisions about which, if any, to purchase.

Let me know if I can clarify any of this!

Best,

Shelby 🙂

[Author]

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