Hey Abdulrahman,
Thanks for using our plugins!
Since you seem to be a current user of our premium plugins, I recommend reaching out to our support on the Event Tickets Plus premium forum. Over there, we have the capacity to provide more technical and rapid support. This Pre-Sales forum is reserved specifically for questions about the features of our plugins for users who are making decisions about which, if any, to purchase.
Let me know if I can clarify any of this!
Best,
Shelby 🙂