Shelby

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Viewing 15 posts - 901 through 915 (of 1,127 total)
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  • in reply to: Error SecuPress and Calendar Pro #1261973
    Shelby
    Participant

    Hi Simon,

    Thanks for clarifying that for me! πŸ™‚

    The PRO version of The Events Calendar was never in the official WordPress repository because it’s a premium plugin. The free version, The Events Calendar, is in the repository, so I’m wondering if something within your SecuPress plugin is detecting/reading this incorrectly, perhaps?

    Either way, that error doesn’t make a lot of sense, because, again, this plugin was never in the repository. Additionally, this error shouldn’t effect your ability to use the plugin. Please let me know if you’re having problems using it.

    Hope this helps, let me know if you need any clarification here. πŸ™‚

    Cheers,

    Shelby πŸ™‚

    in reply to: Error SecuPress and Calendar Pro #1261095
    Shelby
    Participant

    Hi Simon,

    Thanks for reaching out, I’m happy to help. Could you possibly use Google translate to send over an English translation for that error message so I can better assist you?

    Thanks!

    Shelby πŸ™‚

    in reply to: Add Events Not Working #1261094
    Shelby
    Participant

    Hey Steven,

    Thanks for using The Events Calendar!

    This sounds like an issue with the permalinks possibly. I think you’ll find the information you need about how to set up your community event submissions, and reset permalink structureΒ here. If you can confirm that you’ve referenced this documentation and you’re still having trouble getting things to work as expected, please let me know and we can keep working on resolving this together. πŸ™‚

    Let us know if you have any other questions or issues!

    Best,

    Shelby πŸ™‚

    in reply to: Events Loop Not Loading #1261090
    Shelby
    Participant

    Hey bunyaadrugs,

    Thanks for using The Events Calendar, I’m happy to help.:)

    I’m not able to replicate Β this issue on my test site, so it seemsΒ like this may be a theme or plugin conflict. Can you confirm that you’ve gone through conflict testing using the steps hereΒ ?Β If so, what did you find? If not, could you please do that and get back with me?

    Let me know what you find out & we’ll go from there!

    Best,
    Shelby πŸ™‚

    in reply to: Transfer from Pro to Community Event plugin #1261087
    Shelby
    Participant

    Hi Jessica,

    We would love to help you out here. For account questions like this, we ask that you shoot us an email, so we can look into your account and get everything squared away.

    Thanks so much!

    Shelby πŸ™‚

    in reply to: RSVP #1261085
    Shelby
    Participant

    Hi Adri,

    Thanks for considering our plugins. πŸ™‚

    The answer to your question is yes. this is actually a feature built into our free Event Tickets plugin. You can read more about using Event Tickets for RSVPs here.

    Please let us know if you have any other questions!

    Best,

    Shelby πŸ™‚

    in reply to: Events Calendar Pro PreSales Questions #1261081
    Shelby
    Participant

    Hi Hedu,

    Thanks for your questions. I’ll quote you and answer inline, to make sure I cover everything. πŸ™‚

    • Events need additional fields
      Yes, we do have this feature. You can check it out in more detail here.
    • Search/Filter by tag, custom categories, month, year, region
      For these types of functionality, you’ll need the Filter Bar plugin. You can read more about it’s features in depth here.
    • More details in the list already than usual (incl. the form for subscription), like here
      This type of functionality would require some plugin customization, and is not built into our plugin.
    • In details view: additional form regarding this event (questions)
      This type of functionality would also require some plugin customization, and is not built into our plugin.
    • events should be moved into an archive after they happend (including more content then: photos, videos, …); password protection
      This type of functionality would also require some plugin customization, and is not built into our plugin.

    I hope that answers your questions! Let me know if you need any clarification!

    Cheers,

    Shelby πŸ™‚

    Shelby
    Participant

    Hi Prakash,

    Thanks for reaching out, great questions!

    Event Tickets Plus will allow you to sell tickets if you also have WooCommerce installed. However, it won’t allow you to split commissions or create multi-vendor events. You can read more about the ET + settings here.

    Please let us know if you have further questions!

    Cheers,

    Shelby πŸ™‚

    in reply to: Adding Countdown Below Events in Photo View #1261038
    Shelby
    Participant

    Hi Jon,

    That seems like something you could do, and may be worth exploring in your case, though I’d recommend pulling in a developer on this one.

    We also have some resources to guide you in theming/development here. If you need to find someone to help with the customizations, we also have some tips for finding help here. Again, unfortunately, custom development like this is outside of the scope of even premium support.

    Please let us know if you have questions about our plugins and their native functionality in the future.

    Best,

    Shelby πŸ™‚

    in reply to: how to translate social sharing #1261033
    Shelby
    Participant

    Hey Poletech,

    Thanks for using our plugins!

    Since you seem to be a current user of our premium plugins and/or free plugins, I recommend reaching out to our support on the Events Calendar PRO premium forum or WordPress.org forum. In those places, we have the capacity to provide more technical support. This Pre-Sales forum is reserved specifically for questions about the features of our plugins for users who are making decisions about which, if any, to purchase.

    Let me know if I can clarify any of this!

    Best,

    Shelby πŸ™‚

    in reply to: Error 500 & Export/Import #1261030
    Shelby
    Participant

    Hey Jennie,

    Thanks for using our plugins!

    Since you seem to be a current user of our premium plugins and/or free plugins, I recommend reaching out to our support on the Events Calendar PRO premium forum or WordPress.org forum. In those places, we have the capacity to provide more technical support. This Pre-Sales forum is reserved specifically for questions about the features of our plugins for users who are making decisions about which, if any, to purchase.

    In the meantime, I’d also recommend checking out Geoff’s comments in this thread about moving events. πŸ™‚

    Let me know if I can clarify any of this!

    Best,

    Shelby πŸ™‚

    in reply to: Event Aggregator – Cancelled Events #1261028
    Shelby
    Participant

    Hi David,

    This is a great question, & I’m happy to answer!

    So Event Aggregator will re-import events as often as you set it to (you can do it as frequently as every 30 minutes) when it imports, any deleted events will be removed from the calendar. πŸ™‚

    Please let me know if you need any clarification on this.

    Cheers,

    Shelby πŸ™‚

    in reply to: tickets plus extras and table selection #1261024
    Shelby
    Participant

    Hi krumm,

    Thanks for reaching out to us, and for your interest in our plugins!

    Unfortunately, neither of your requests are possible with the functionality currently built in at this time, so we may not be the best fit for your project.

    Please let me know if you have further questions or need any clarification.

    Best of luck!

    Shelby πŸ™‚

    in reply to: View All day view not working correctly #1260458
    Shelby
    Participant

    Hey Alan,

    Thanks for using our plugins!

    Since you seem to be a current user of our premium plugins and/or free plugins, I recommend reaching out to our support on the Events Calendar PRO premium forum or WordPress.org forum. In those places, we have the capacity to provide more technical support. This Pre-Sales forum is reserved specifically for questions about the features of our plugins for users who are making decisions about which, if any, to purchase.

    Let me know if I can clarify any of this!

    Best,

    Shelby πŸ™‚

    in reply to: Price of renewal of event calendar pro #1260456
    Shelby
    Participant

    Hi John,

    Thanks for reaching out with your question!

    We handle these types of account questions exclusively via email. Would you mind shooting your questions and concerns to us via [email protected] please?

    Thank you so much for helping us keep our support organized!

    Cheers,

    Shelby πŸ™‚

Viewing 15 posts - 901 through 915 (of 1,127 total)