I had to renew my license with you yesterday and was shocked at the price I had to pay. $79 !!! My renewal last year cost me $62 , so this is a 27% increase on the previous year. Even $62 is far too expensive for a renewal from a loyal customer. I also have a renewal coming in later this year for the ticketing plugin which is also set at $79.
I cannot recall any emails from you warning of these increased renewal prices, so why am I paying so much more my renewal this year?
We handle these types of account questions exclusively via email. Would you mind shooting your questions and concerns to us via [email protected] please?
Thank you so much for helping us keep our support organized!