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Hi, John. We’re sorry to hear you are unsatisfied with the product and our level of support. While I would contest the claim that our “product doesn’t work at all” (as it seems after reviewing this thread that it’s an isolated bug we’re aware of and are fixing now that it’s been brought to our attention), we’ll certainly provide you a refund if you think it’s fair. Please send your order receipt to pro /a/ tri.be and we’ll get it processed for you with haste. Apologies on behalf of the whole team for failing to meet your expectations.
Hi there folks. Thanks to anyone who posted over the past week and my apologies for taking until now to get a response; as the yellow alert message on the forum here indicated, I’ve been out of town the past week.
Jackie: at this point we have just one ticketed event on the demo site, which is right here: http://demo.tri.be/event/sample-of-the-events-calendars-eventbrite-integration/. If you were looking to demo something more than what’s displayed there let me know and I’ll get it hooked up.
Lindsay: thanks for the detailed explanation, I understand the situation now. While I’d like to say that our plugin isn’t responsible here and that Duplicate Post is to blame, the reality of it is that it’s likely a conflict of how our plugin interacts with that one.
My guess is that the saved venue functionality should help aleviate this issue (since venue/organizer changes there are made on a backend page independent of the event listing itself, unlike in free)…but I don’t want to guarantee it in case you buy and find it doesn’t work. Want to shoot me an email referencing this thread (to pro /a/ tri.be) and I’ll see about finding a way to hook you up with some code to test on? That way you can “try before you buy.” Let me know if that’d work or if you have other questions on this.
Hey there CC. Thanks for the note and apologies for the delayed response; I’m the guy who monitors this forum and I’ve been out on vacation the past week.
The question as it stands at this point is a bit beyond my area of expertise. As such I’ve asked our developer Jonah to take a look and see if he can point you in the right direction. One point worth noting: we generally use this forum for users to ask basic non-technical questions, so if we are discussion code-related issues response time may be a bit longer than normal. Users of The Events Calendar who have code-specific questions may be better served posting them at the WordPress.org forum for the plugin so we can address it there.
That being said, no problem with the approach you’ve taken this time. I’ll see if Jonah can respond directly over the weekend.
Hi Norman. Thanks for the note, and for the follow-up. Not sure if you saw the yellow alert message atop the page the past week, but I’m the guy who monitors the forum here and I’ve been out on vacation until yesterday. As of today daily forum help has resumed as normal.
To address your question here: no, WooCommerce integration has not been removed from the roster. We’re still planning on tackling that by the end of 2012 and as it stands are on track to do so.
What was the documentation you were referencing, which used to be up but is now gone? I may be able to shed some light on why it’s moved/changed.
Hey Mike! Thanks for the note, and for reaching out. You are correct that at this point, there is no page listing all the Venues on the frontend. (Although since we have had a few requests for this in recent months, my guess is we’ll be incorporating such a feature sooner rather than later).
Creating a static page may be the best route to go at this point; though if you were looking to code something from a more dev-minded perspective, you may be able to put something together through use of our template tags- as detailed at https://theeventscalendar.com/support/documentation.
That help? Let me know if you needed something more specific and I’ll do what I can to assist. Thanks again for reaching out.
Hi guys. Thanks for the notes, and my apologies for taking until now to get you a response. As you may have been aware I was out on vacation until today.
We do indeed have agreements we’ve made with non-profits, where we grant them a free license for PRO/Eventbrite/Community in exchange for placement of our logo (and a link back to tri.be) somewhere on the non-profit’s website. Certain criteria apply but if you were interested in hooking that up please shoot us an email (pro /a/ tri.be) and we’ll get you the details.
Looking forward to hearing from you!
Hey there V. Thanks for the note, and apologies for the delayed response. If you had comments enabled on the individual event you certainly could allow them to RSVP that way; but the Eventbrite Tickets add-on (https://theeventscalendar.com/wordpress-eventbrite-tickets/) might be a more elegant solution. With that you can set up events with “Free” tickets, and via claiming one of those free tickets a user can in effect RSVP.
That help? Let me know if not and I can provide some further clarity. Thanks again for your interest.
Hi there Moca. Thanks for the note, and for your interest in Events Calendar PRO. My apologies for the delayed response – I’m the guy who runs this forum and I’ve been out of town until today. Now that I’m back I wanted to get you the appropriate responses here.
As to the items you mentioned:
1. Frontend event submission is possible with both The Events Calendar and Events Calendar PRO, through using the Community Events add-on (https://theeventscalendar.com/wordpress-community-events/). That plugin just launched last week. At this point you cannot customize the intake form to cover specific questions but that may change down the road.
2. Yes, site admins can always create events / save them and view all upcoming events on the site’s frontend without issue.
3. Would the “Organizer” functionality (which allows you to enter organizer details for each event, which are then displayed on the frontend) meet your needs here? If so, this is available for both free & PRO users out of the box.
4. The Community Events add-on I mentioned previously can send email notifications of all new submissions over to whoever the site admin specifies, but note that this only works for frontend submissions and will not be an option for events created on the backend of the site.I believe that addresses the questions you posed. If you have any others, or of I misunderstood any of the above, please let me know and I’ll respond accordingly. Thanks again!
Thanks for the heads up on this, Thomas! That is awesome to hear, especially since if I recall correctly we did have some conflicts with that theme earlier on in the plugin’s lifecycle.
If you encounter any other weirdness down the road, please do let us know so we can get that resolved (or at least try to identify the cause). Thanks again for the heads up.
Hi there Debbie. Thanks for the note, and for reaching out. Apologies on my end for the delayed response…as you may have seen via the yellow alert message on the forum here last week, I’ve been out of town and on vacation until today. Wanted to get you a response now that I’m back.
This is an interesting idea, and if there’s demand for it we definitely want to deliver as best we can. Where do you envision such filtering taking place – in a widget, or on the frontend grid or list view? Do you want to have this information pre-filtered on the page when the user arrives, or did you want them to see everything at the offset and have the option to filter down from there?
Let me know what you were thinking, and if we can flush this out I would love to bring it to the team as a feature request. If I understand correctly what you’re going for this shouldn’t be too difficult to add.
Hey there Phil. Thanks for the note, and my apologies for taking until now to get you a response…I’m the fellow who monitors this forum and I’ve been out on vacation the past week.
As it stands, you can export data from your site to be added to Google Calendar/iCal…but there is sadly no way to do the opposite. However, if you can find a way to get that events data into .csv format, we do have and are beta testing a CSV Importer plugin that sounds like it could accomplish what you’re going for. I would be more than happy to let you play around with that if you think it’d meet your needs. Let me know!
Hey there Danny. Thanks for the note, and my apologies for taking until now to get back to you. As the message that appeared here in my absence indicated, I’ve been out of town on vacation until today.
At this point, you have a couple of options: the most basic would be just using WordPress’ built in export/import functionality (under “Tools”) to accomplish what you’re going for.
If that wouldn’t work, we also have a CSV-based importer that we’ve been beta testing with certain users, and which I’d be happy to share with you if you’re interested. You’d need to find a way to export the Event data from site A in the .csv format…but if you could do that, you could use our plugin to import that data into site B.
That help? Let me know if not, and I’ll adjust my response accordingly. Thanks again for your interest.
Hey John. Thanks for the note and apologies for the delayed response; as the yellow message that appeared here in my absence indicated, I’ve been out of town on vacation and am just now returning to the forums.
This issue should be fixed with the latest 2.0.6 code, but it’s certainly possible that certain time zones are still having issues. Assuming this is still an issue…would you be willing to share either your time-zone settings, or even better, backend access to the site with pro /a/ tri.be? We can try to diagnose the issue accordingly from there.
Hey Norm. Thanks for the note and apologies for the delayed response; I’m the guy who monitors this forum and I’ve been out on vacation the past week. Now that I’m back in town I’m hitting the forums again and wanted to get you a response.
At this point, your events will be picked up if the term you’re searching for is in their title. But if it’s the venue, organizer etc that will not be found in search with the current code. That being said this may change down the road as we look to improve inner-site searching, and it’s likely you’d be able to extend it to meet your needs with a third-party plugin as necessary.
Hope that helps and sorry I couldn’t offer up more. If you’ve got other questions please let me know!
Hey folks! Thanks for the messages, and my apologies for taking until now to respond. As you may have seen via the sticky message atop the page here…I’m the guy who monitors this forum and have been out on vacation until today.
To address Stef’s question: indeed, this plugin does integrate with Eventbrite via the Eventbrite Tickets add-on we’ve released a few weeks back. More details on the specific functionality can be found here: https://theeventscalendar.com/wordpress-eventbrite-tickets/. It allows for both creating events on WordPress to be sent to Eventbrite; and, creating on Eventbrite then importing into WordPress. Whichever route you wish to take the system should be able to accommodate.
Note that the Eventbrite Tickets add-on does not require Events Calendar PRO; so long as you’ve got The Events Calendar 2.0.6 or later in place, you should be good to go.
Hope that helps. If you guys have other questions please do let me know. Thanks again for your interest!
