[Patricia]

Hey Shaun,

Thank you for reaching out to us! I’m really sorry to hear that you are having problems with your calendar! Let me help you to solve this.

To get started I would recommend you to make sure that all of your plugins are up-to-date. After that, please enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see while having The Events Calendar enabled. All WP_DEBUG messages will be stored in a debug.log file in /wp-content.

Thanks!

Patricia

[Patricia]

Hey Lewis,

Thank you for reaching out to us! This is an odd issue indeed! Could you please confirm that the issue persists even after disabling all of your plugins and changing your theme o another one like Twenty Seventeen? At this moment, both links you shared (from numbersandlines.co.uk) are returning 404 errors.

Also, could you please enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see while accessing these pages? All WP_DEBUG messages will be stored in a debug.log file in /wp-content.

Thanks!

Patricia

[Patricia]

Hey Janelle,

Thank you for reaching out to us!

You can set WordPress to automatically install all plugin updates by adding the following code to a custom plugin (preferred) or else to your theme’s functions.php file:

add_filter( 'auto_update_plugin', '__return_true' );

This filter tells WordPress automatic updater to automatically install plugin updates when they’re available. Please note that this option will enable automatic updates for all of your plugins and not just Modern Tribe plugins. It is also a good idea to regularly backup your site because sometimes plugin or theme incompatibilities can happen and cause your site to break. I would recommend you to read this article for more information regarding automatic updates.

I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hey Settimo,

Thank you for reaching out to us!

You can use the date attribute to achieve what you want:

[tribe_events view=”list” date=”2016-12″]

In this example the shortcode will display a list view calendar with your events for December. You can change the Number of events per page by accessing your Dashboard and heading over to Events > Settings > General > Number of events to show per page

More info about our shortcodes here.

I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

Best Regards,

Patricia

[Patricia]

Hey Corey,

Thank you for reaching out to us!

To achieve what you want, please add the following code to [your-theme]/tribe-events/list/ and save it as loop.php:

https://gist.github.com/nefeline/7be4e5636a487563ea780fe6bbd52096

This code will modify the default List View Calendar and group events by day of the week instead of Month. Please note that we do not provide complete support for customizations, this is just a guide to help you and possibly other users in the future 🙂

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hi Brice,

I hope you enjoyed your Holiday!

One thing that I noticed while comparing your shortcode calendar with my own is that the URLs are different: when I click on December in your site, I’m directed to this URL:

calendar/?date=2017-12

In my own site, I’m directed to:

calendar/?tribe-bar-date=2017-12

And if I try to access the December calendar by using ?tribe-bar-date=2017-12 in your site, it works as expected.

At this moment I would recommend you to edit your page, remove the [tribe_events view=”month”] shortcode, press save and add it again later.

After that, please access your Dashboard and head over to Settings -> Permalinks for a permalink flush. No need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it. Be sure to clear your site cache and browser cache after this change.

Does it help you to solve the problem? If the issue persists, please let me know and I’ll be happy to help you with the next steps.

Cheers,

Patricia

[Patricia]

Hi William,

Sometimes conflicts and issues can happen and updating your plugins is the first step to make sure that the issue you are experiencing is not part of an old bug. We apologize for any inconvenience this issue may have caused.

If you have any other questions, please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hi Aeky,

You are welcome 🙂 I’m glad to hear that everything is working as expected now! For future reference (and help other users with the same problem in the future), could you please let us know what was the cause of the issue in your specific case? Did you update your mod_security rules or purged your site’s cache?

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hi there,

Thanks for sharing the plugin file with us! I’ve installed and activated the plugin in my own WordPress install and I can confirm that this is a conflict.

I’ve added the issue to our internal bug report. I cannot guarantee when it will be fixed, as it’s in the development team’s hands now, but the good news is that you will be contacted as soon as a solution is available.

In the mean time, you can prevent this error from appearing on your site by disabling WP_DEBUG.

Thanks for your understanding and if you have any other questions, please let me know and I’ll be happy to assist!

Best Regards,

Patricia

[Patricia]

Hey Teakie,

Thank you for reaching out to us!

We already answered this question here, so I’m closing this thread now since it’s duplicated.

If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

Cheers,

Patricia

[Patricia]

Hey Teakie,

Thank you for reaching out to us!

We are unfortunately unable to provide support through our Pre-Sales forum channel, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers. If you have a PRO license, you can log into your account and get assistance through the PRO forums.

Just to help you get started, I would recommend you to check this thread and use a code like this one to remove the title from your events page (assuming that you have the Month view enabled by default):

if( tribe_is_month() && !is_tax() ) {
?>
<style type="text/css">.entry-title {
display: none !important;
}</style>
<?php
}

Thanks for understanding and good luck resolving your issue. Have a good day!

Best regards,

Patricia

[Patricia]

This reply is private.

[Patricia]

This reply is private.

[Patricia]

Hey Denon,

Thank you for reaching out to us!

Apparently this PHP Fatal Error is being generated by a customization you placed in your site under plugins/tec-forum-support-plugin-950694/

Please note that the scope of our support is mostly to get our customers started on the right track and to help them in case of issues. We unfortunately do not provide complete support for customizations like this one.

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hey William,

Thank you for reaching out to us!

I’ve just accessed your calendar and everything is working as expected as I can see from here. You were running outdated versions of The Events Calendar and Events Calendar PRO in your site when posted this thread, but now everything is up-to-date and working properly.

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

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