Clicking next month returns an error

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  • Author
    Posts
  • #1391630
    sukkatshalom
    Participant

    When I click “December” in the calendar layout, I get an error message that says “There were no results found for “Keyword” this month. Try searching next month.” See attached screenshot.

    #1392955
    Patricia
    Member

    This reply is private.

    #1394151
    sukkatshalom
    Participant

    Hi there, I’m still seeing the same error? Re-attaching the screenshot. Make sure you click “December”. It malfunctions on all browsers.

    #1394678
    Patricia
    Member

    Hi there,

    Now I can see the issue, I’m sorry I didn’t realize this before! One of our users reported the same problem: If you click on “December” link, it changes the calendar view to December and also add a filter to display only the events with “keyword” in their content. In that case, they found out that the cause of the issue was a theme conflict.

    To get started, I would recommend you to run a conflicts test as well. You can start the test by temporarily deactivating all of your plugins (except Modern Tribe plugins) and changing your theme to another one like Twenty Seventeen and let us know if the problem is solved after that (don’t forget to backup your database before changing anything).

    Thanks!

    Patricia

    #1410924
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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