[Patricia]

Hey Alec,

Thanks for contacting us!

At this moment we don’t have a built in option to display the year’s calendar, although it is possible with some customization. As an alternative, some of our customers include shortcode widgets in one page to display their events for the year.

We do plan to implement this feature in Events Calendar Pro soon, but as mentioned here, this is a project on hold at this moment.

Regarding your second question, it is possible to search and filter your events by multiple categories using Filter Bar.

Let us know if you need anything else and have a great day! 🙂

Regards,

Patricia

[Patricia]

Hey Andy,

Thanks for contacting us!

Did you check our KB regarding Ticket refunds? This article covers refunding or cancelling orders that contain tickets and also has important information regarding stock counts.

If you have any other questions or need further assistance on this, please let me know!

Regards,

Patricia

[Patricia]

Hey Keith,

Thanks for contacting us! I’m very sorry about this issue you are experiencing. To help us understand better your problem, can you please let us know when you get this specific error (what action triggers it) and if the error occurs only with Easy Content Types plugin enabled? Please make sure to follow our Testing for Conflicts KB and let us know your test results!

Regards,

Patricia

[Patricia]

Hey Mark,

Thanks for contacting us!

Did you install the latest free versions of The Events Calendar and Event Tickets on your site? Both free and PRO versions should be installed and activated to everything work as expected!

If the issue persists, can you please share your system information with us so we can further investigate your case?

Regards,

Patricia

[Patricia]

Hi Derek,

Good to know everything is working as expected now 🙂

Let us know if you need anything else and we will be happy to assist!

Regards,

Patricia

[Patricia]

Hi Casper,

If you simply delete an event that has tickets sold for, those tickets would still exist, but they wouldn’t be associated with any event, so it might be better if you create your new event first and then move these tickets to that new event before deleting the old one.

You will find further information about how to move your tickets to different events in our Knowledge Base:

Moving Tickets

I hope this helps! Let me know if you need anything else 🙂

Regards,

Patricia

[Patricia]

Hi Ferol,

You are welcome! Let us know if you need anything else and have a great day! 🙂

Regards,

Patricia

[Patricia]

Hi Casper,

I’m very sorry about this issue you are still experiencing. I’ve imported some of your events to my own WordPress install, but I couldn’t replicate the issue from here. Since the problem happens only with specific recurring events and not with all of them, I suggest you to compare both Events setup and look for differences.

This custom code builds the recurring events list based on Post IDs and their permalinks, so there’s probably an extra/specific event causing the issue here. Unfortunately I won’t be able to help you to customize this code any further as it is out of the scope of our support.

We do have a list of recommended developers who could help you out with the code if you need it:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

Let us know if you need anything else!

Regards,

Patricia.

[Patricia]

Hi Casper!

Can you please replace your single-event.php file (on /wp-content/themes/[your_theme]/tribe-events/) with this one and let me know if everything works properly after that?

Regards,

Patricia

[Patricia]

Hey Forzy,

Thanks for contacting us!

Currently there is no “out of the box” way to make a members-only Calendar—no plugin setting, plugin filter, etc. But with a bit of custom coding, you can get pretty close. You will find further information about this in the following link:

https://theeventscalendar.com/knowledgebase/making-members-calendar/

I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hey Sebastian,

Thanks for contacting us!

You will find all information you need to move your license key to a different site in the following link:

https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

If you have any other questions or need further assistance, please let me know!

Regards,

Patricia

[Patricia]

Hey Mollean,

Thanks for contacting us!

Using the custom plugin mentioned in this KB will take care of this for you:

https://theeventscalendar.com/knowledgebase/removing-export-links-event-views/

Removing export links from event views is the best way to prevent users from exporting/copying your events.

Let us know if you need anything else in the mean time and have a great weekend!

[Patricia]

Hey Ferol,

Thanks for contacting us!

Did you include your Event Aggregator license key in your WordPress install? From your WordPress dashboard, please head over to Events → Settings and select the Licenses tab at the top of the screen.

You will see a License Key field for each activated plugin that requires a license key. Please copy your key from your license page and paste it in the correct field. It should show a green “Valid Key!” message underneath. Once you see this message, click the “Save Changes” button to register your license.

You will find further information in our KB:

Finding and Inputting Your License Key

I hope this helps! Let us know if you need anything else and have a great weekend!

Regards,

Patricia

[Patricia]

Hey Erasmo,

Thanks for contacting us!

To change the position of your calendar tooltip you can use the code suggested in our Knowledge Base:

https://theeventscalendar.com/knowledgebase/stop-month-view-tooltips-from-obscuring-event-titles/

I hope this helps you get started! Let me know if you need anything else and have a great weekend!

Regards,

Patricia

[Patricia]

Hi Casper!

Thanks for sending us further info about your case.

I’m checking your code now and I’ll get back to you as soon as I have more information on this!

Regards,

Patricia

[Author]

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