[Caroline]

Hi Daan,

Thanks for taking the time to reach out! While this type of functionality isn’t possible with Event Tickets Plus straight out of the box, you may be able to achieve something similar with one or more tweaks to your WooCommerce configuration. For more information, please refer to the following forum post:

https://theeventscalendar.com/support/forums/topic/possible-to-have-a-required-ticket/

I hope that helps to get you started! 🙂 Cheers, and thanks again for getting in touch!

[Caroline]

Hi Jim,

Thanks so much for your interest in our plugins! We’re happy to offer user-submitted translations for our plugins through WordPress.org and our own translation project archive. For more information on our plugin translations (including links to available translations), please refer to our Knowledgebase article here:

https://theeventscalendar.com/knowledgebase/translating-the-events-calendar/

If you’re interested in displaying your calendars in multiple languages, you may also wish to check out our documentation for the WPML plugin.

https://theeventscalendar.com/knowledgebase/wpml-support/

I hope that helps to get you started here! 🙂 Thanks again, and please don’t hesitate to follow up if you should have any other questions!

[Caroline]

Hi there,

Thanks for getting in touch! We’re happy to offer a nonprofit partnership program to provide free and/or discounted product licenses to qualifying organizations. You can find more information as well as our application link at the link below. Let us know if you should have any questions about the program that aren’t answered there!

https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-nonprofit-organizations/

Thank you!

[Caroline]

Hi Peter,

Thanks so much for stopping by and taking a look at our plugins! At the moment, we do not offer complete support for adding tickets to recurring events using Events Calendar PRO and Event Tickets Plus. However, you may be able to use this combination for your intended setup here. Any tickets added a recurring event will apply to all events within the series, regardless of which calendar date the ticket is purchased on. However, there are a few things to keep in mind:

• There is no way to tell the difference between tickets that are purchased on different dates within a series. A ticket purchased on day 1 will look exactly the same as a ticket purchased on day 2, and so on.
• Any tickets purchased for a recurring event can only be checked in one time per ticket. If an attendee is checked in on day 1 and returns with the same ticket on day 2, that ticket cannot be checked in again. Administrators will need to manually track these attendees using another system.

Let us know if you should have any other questions about how this combination of plugins works in its current form! 🙂 Cheers, and thanks again for reaching out!

[Caroline]

Hi Sanjeev,

Oh no, I’m so sorry for the trouble there! Glad to hear that things are moving along over on WordPress.org, though–please don’t hesitate to follow up over there if you should have any other questions on concerns! 🙂

Since this conversation has been moved over to our other forums, I’m going to go ahead and close this thread out, if that’s alright! Thanks again, and please don’t hesitate to open a new thread if there’s anything else we can do to assist!

[Caroline]

Hi Chris,

Thanks for taking the time to reach out–what an interesting scenario! For this type of situation, I’d suggest pairing Event Tickets Plus with WooCommerce for your payment processing and order management, then configuring your plugin settings so that new ticket orders are set to the status On Hold. Orders that are marked as On Hold will still deduct from your available ticket stock, but no payment will be collected until the order is manually approved and set to Completed status. Simply monitor your event sales until the required sales threshold is reached, then batch-update the status of your tickets to Completed, and payments will be processed using the information provided by your users at checkout. 🙂

When using this method, you’ll want to ensure that you’ve updated your Event Tickets Plus settings to only generate attendee records and email tickets for orders that have the Completed status. This will prevent attendee records or tickets from being created for events that may still be cancelled due to lack of enrollment. For more information on this setting, check out our Knowledgebase article here:

https://theeventscalendar.com/knowledgebase/woocommerce-specific-ticket-settings/

I hope that helps to get you started here! Thanks again, and please don’t hesitate to follow up if you should have any other questions!

[Caroline]

Hi David,

Thanks for reaching out–I’m so sorry to hear you’re having this issue with the single day views for your calendar! While we’re unfortunately not equipped to provide technical support for current plugin users here in our pre-sales forum, we’d be more than happy to assist you on our WordPress.org forum for The Events Calendar. Would you mind taking a moment to open a new thread there with the details of your problem?

http://wordpress.org/support/plugin/the-events-calendar/

If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!

[Caroline]

Hi Richard,

Thanks for taking the time to reach out to us here! While we’re not equipped to provide technical support for current plugin users here in our pre-sales forum, our technical team would be more than happy to assist you on our WordPress.org support forum for The Events Calendar. Would you mind taking a moment to open a new thread over there?

https://wordpress.org/support/plugin/the-events-calendar

If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker. Since your issue appears to be related to a third-party theme, a link to your site would also be hugely helpful!

Thanks again, and we’ll see you in the forums!

[Caroline]

Hi Scott,

Thanks for taking the time to reach out! While our Eventbrite Tickets plugin does not support the automatic import of Eventbrite events at this time, you can easily import events one at a time from your Eventbrite account after linking, and events that are created and published to your WordPress site can be automatically synced to Eventbrite using our plugin. We’re also exploring future options for interacting with Eventbrite through our Event Aggregator tool:

https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/16858270-import-events-from-eventbrite-api

I’d be glad to answer any questions you might have about working with Eventbrite Tickets–let me know if I can be of service here! 🙂 Cheers, and thanks again for stopping by!

[Caroline]

Hi Fer,

Thanks so much for stopping by and checking out our plugins! Based on your stated needs here, I’d suggest taking a look at our Event Aggregator add-on, as seen on the following product page:

https://theeventscalendar.com/product/event-aggregator/

Event Aggregator can be used alongside the free version of The Events Calendar and will allow you to import existing events into your calendar from external sources such as Facebook and Meetup. This way, you’ll only need to create each event one time at the original source, and the single event views for your calendar events will be linked right back to the original events. I’d be glad to answer any questions you might have about Event Aggregator or how this combination of products might work for your needs. Please don’t hesitate to ask! 🙂

I hope that helps to get you started here! Thanks again for reaching out, and let us know if you should have any other questions!

[Caroline]

Hi Nicolas,

Awesome, I’m so glad to hear it! Recurrence with Events Calendar PRO is a pretty complex topic, so feel free to swing on back through if you should have any other questions. 🙂 For now, it looks like you’re all sorted, so I’m going to go ahead and close this thread out. Thanks again, and please don’t hesitate to follow up with a new thread if there’s anything else that we can do for you!

[Caroline]

Hi Nick,

Perfect, thanks so much! We look forward to seeing you there! 🙂 I’m going to go ahead and close this thread out, in that case, but please don’t hesitate to follow up here or on WordPress.org with a new thread if there’s anything else we can do to assist. Thanks again!

[Caroline]

Hi Sanjeev,

Thanks for following up and for providing some more details here! We’d love to have our technical team assist you further with this issue over on our WordPress.org forums. Would you mind taking a moment to open a new thread over there with the above details? One of our technical team members will be on hand to help as soon as possible! 🙂

https://wordpress.org/support/plugin/the-events-calendar/

Thanks again, and we look forward to continuing the conversation there!

[Caroline]

Hi Richard,

Yay, so glad to hear that all is working well with your new licensing! You’re so very welcome! 🙂 Since you’ve marked your original question here as resolved, I’m going to go ahead and close this thread out for now. Thanks again for taking the time to reach out, and please don’t hesitate to follow up with a new thread if there’s anything else we can do for you!

[Caroline]

Hi Vanessa,

Thanks for reaching out, and I’m so sorry for the trouble here! We’d be more than glad to see what we can do to get this sorted for you. Would you mind taking a moment to shoot us a quick email with the order number from your most recent purchase with us? One of our team members will research and follow up with you as soon as possible!

https://theeventscalendar.com/contact/

Please select the option “Help accessing my account” from the drop-down menu to display the full email form.

Thanks again, and we’ll see you over in email! 🙂

[Author]

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