Charged twice

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  • Author
    Posts
  • #1358015
    Vanessa
    Guest

    Hi there, got charged twice. Please advice how I can the second charge back

    #1358082
    Caroline
    Member

    Hi Vanessa,

    Thanks for reaching out, and I’m so sorry for the trouble here! We’d be more than glad to see what we can do to get this sorted for you. Would you mind taking a moment to shoot us a quick email with the order number from your most recent purchase with us? One of our team members will research and follow up with you as soon as possible!

    https://theeventscalendar.com/contact/

    Please select the option “Help accessing my account” from the drop-down menu to display the full email form.

    Thanks again, and we’ll see you over in email! 🙂

    #1368188
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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