Events Tickets Plus

[Chris S]

Our company used to use Tilt to hold events where we would offer a limited number of spots to attend a race, but the event had to sell a certain number of tickets for the event to happen and customers were not charged if the event did not draw enough spots. Is there a way to set a minimum number of orders received before the customer’s cards are charged?

[Caroline]

Hi Chris,

Thanks for taking the time to reach out–what an interesting scenario! For this type of situation, I’d suggest pairing Event Tickets Plus with WooCommerce for your payment processing and order management, then configuring your plugin settings so that new ticket orders are set to the status On Hold. Orders that are marked as On Hold will still deduct from your available ticket stock, but no payment will be collected until the order is manually approved and set to Completed status. Simply monitor your event sales until the required sales threshold is reached, then batch-update the status of your tickets to Completed, and payments will be processed using the information provided by your users at checkout. 🙂

When using this method, you’ll want to ensure that you’ve updated your Event Tickets Plus settings to only generate attendee records and email tickets for orders that have the Completed status. This will prevent attendee records or tickets from being created for events that may still be cancelled due to lack of enrollment. For more information on this setting, check out our Knowledgebase article here:

https://theeventscalendar.com/knowledgebase/woocommerce-specific-ticket-settings/

I hope that helps to get you started here! Thanks again, and please don’t hesitate to follow up if you should have any other questions!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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