[Jennifer]

Hello,

By default, you can access past events by going to yoursite.com/events/past (or yoursite.com/missions/past since it looks like you changed your events slug).

You can also display past events by setting the “date” parameter in the tribe_events shortcode to the date (in the past) from which you would like to display events.

If this doesn’t get you what you’re looking for, can you please provide some more details on where you would like to include past events?

Thanks,

Jennifer

[Jennifer]

Hi David,

Thanks for reaching out! I’ll be happy to help you out with this.

First, can you tell me what you are using to process payments (WooCommerce, Easy Digital Downloads, or Tribe Commerce)?

If you’re using Woo, you can set the order status that attendee records and tickets are generated at under Events > Settings > Tickets > WooCommerce Support. WooCommerce does not complete orders by default (unless they are for virtual-downloadable products – tickets are virtual but not downloadable), but WooCommerce has an extension that will let you do this (WooCommerce Order Status Control) as well as a snippet. Please let me know if this helps and if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Matthew,

There is not a way to do this out-of-the-box with The Events Calendar or Events Calendar Pro, but you could do this using Event Aggregator. With the Personal license, you can use the license key on up to 10 domains, and you can import from sites using The Events Calendar onto other sites using The Events Calendar. To keep it simple, you could schedule imports (up to 100 per day with the Personal license), or you could also run the imports manually whenever you need to.

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Aggregator for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hello,

The easiest way to do this is with the additional fields that come with Events Calendar Pro. These appear on the Community Events submission form as well, but if they are left empty, they will not appear on the front end of the event.

Let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hi Fabiana,

You can remove these links by doing a template override – our themer’s guide has some instructions on doing this, and the template you’ll need can be found at wp-content/plugins/the-events-calendar/src/views/single-event.php. Under the “Event header” section, you’ll want to remove the following fro your copy of the template:

<ul class="tribe-events-sub-nav">
<li class="tribe-events-nav-previous"><?php tribe_the_prev_event_link( '<span>«</span> %title%' ) ?>
<li class="tribe-events-nav-next"><?php tribe_the_next_event_link( '%title% <span>»</span>' ) ?>


If you don’t want to dive into the PHP, you can also hide them with CSS:

#tribe-events-header .tribe-events-sub-nav {
display: none;
}

Let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

By default, the map will appear on top of the upcoming events using the [tribe_events view=“map”] shortcode. Is there another shortcode that you’re using, or are you trying to put the map in the middle of the events?

If you want the map (and events) to display in the middle of the other content on your page, then you would need to put the shortcode in the middle of that content on the backend – the map and events will be rendered wherever the shortcode is added (the map is not automatically “stuck” to the top of the page).

Let me know if you have any questions!

[Jennifer]

Hi Mike,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

Can you first try updating to the current version of WordPress (4.9.5) and see if you are still running into this issue? Can you also send me a full link to the calendar so that I can do some testing on my end?

Thanks,

Jennifer

[Jennifer]

Hi Ryan,

I’m sorry that you’re running into this issue as well! We are currently working on getting this resolved, but unfortunately I don’t have a release date that I can give you at the moment. I’ve linked this thread to our internal ticket, so as soon as we have an update, we’ll let you know here.

I’m sorry for the inconvenience that this is causing, and thank you for your patience as we work on getting this fixed! If you have any questions in the meantime, please don’t hesitate to ask.

Thank you,

Jennifer

[Jennifer]

Hi Brandon,

I just checked on our internal ticket for this, and unfortunately I don’t have an update for you yet – it has been logged for the developers to take a look at, but it is currently pending development, after which it will need to be tested before being released. I’ve linked this thread to the internal ticket…as soon as we do have an update, we’ll let you know here.

Rest assured that we haven’t forgotten about it! As we have many open tickets for bugs, new features, and performance enhancements that our developers are working on at any given time, it can sometimes take longer than you might expect to get the fix released.

Regardless, I apologize for the inconvenience that this is causing, and thank you for your patience as we work on getting this resolved. If you have any questions in the meantime, please let me know.

Thank you,

Jennifer

[Jennifer]

Hi Daniel,

Unfortunately it is not currently possible to have unique information on dates within a recurring series. Sorry for the bad news there!

This is something that we are working on adding to a future version, but I don’t have a timeline for you at the moment as to when this might be released. I would recommend casting your vote on the feature request for this here, which will keep you up-to-date on progress and helps us gauge user interest in this as a new feature and plan future development efforts.

I’m sorry I don’t have a better answer for you here, but please let me know if there is anything else that I can help you with!

Thanks,

Jennifer

[Jennifer]

Hi Daniel,

Are you referring to the order notes that the customer can add on the WooCommerce checkout page? If so, then there is not a way to add this to the attendee export – you would need to do so via a customization.

However, an easier option would be to create a custom field on the ticket for users to add any special requests. This should be included in the attendee list export.

Can you give this a try and let me know if it works for you or if I’ve misunderstood what you’re referring to?

Thanks,

Jennifer

[Jennifer]

Hi Ryan,

I’m sorry that you’re running into this issue, but I’ll be happy to help you get it figured out.

First, from your system info, it looks like you’re running older versions of The Events Calendar (4.6.9) and Events Calendar Pro (4.4.20). Can you try updating to the current versions (4.6.14.1 and 4.4.25 respectively) and see if you’re still getting this error? I would also recommend updating Event Tickets and Event Tickets Plus, which are both at 4.7.2. Please make sure to clear out any caching that you might be doing (such as on your server or via a plugin). If you don’t see a prompt to update in the Plugins section of your Dashboard, you can do so manually by following these instructions.

If you’re still running into this issue, the next step would be to run through these steps to test for any conflicts that might be occurring with your theme or another plugin.

Please let me know what you find!

Thanks,

Jennifer

[Jennifer]

Hello,

You can try adjusting the “Default stylesheet used for events templates” and “Events template” settings under Events > Settings > Display. These affect how much events pages inherit their styling from the theme. If this doesn’t fix the issue, then you may need to add some CSS. We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!

[Jennifer]

Hello,

You can change the size in either with CSS or via a template override – our themer’s guide has instructions on how to do this, and the template you’ll want to edit can be found at wp-content/plugins/events-calendar-pro/src/views/pro/photo/single-event.php. You’ll see the following line:

<?php echo tribe_event_featured_image( null, 'medium' ); ?>

There, you can change the size from “medium”.

Let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hello Murphy,

We do have a shortcode that lets you display a user’s events, but it does <i>not</i> include past events. You could potentially change this via a customization – our themer’s guide is the place to start if you’d like to give this a shot! We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!

[Author]

Posts