[Jennifer]

Hello,

Thanks for reaching out! You can accomplish this with a template override. Our themer’s guide has instructions on this, and the template for that page can be found at wp-content/plugins/the-events-calendar/src/views/community/edit-event.php. However, you will find a lot of the markup in the template files in the community/modules folder. For example, you’ll see this line:

<?php tribe_get_template_part( 'community/modules/venue' ); ?>

which pulls in the template for the venues section. You can find this in the modules folder (venue.php). The other sections are set up in the same way.

While we are limited in the amount of support that we can provide for customizations, please let me know if you get stuck or have any questions – I’ll be happy to point you in the right direction!

Thanks,

Jennifer

[Jennifer]

Perfect! I’m glad to hear that everything is good now. I’ll go ahead and close out this thread, but please feel free to open up a new one if you run into any other issues.

[Jennifer]

Awesome, I’m glad to hear everything is working again! If there’s anything else that I can help out with, please let me know.

[Jennifer]

No problem! This is actually a fairly popular request, and many of our users do use WooCommerce extensions in conjunction with tickets. This article, which provides some code to allow you to sell tickets from the default WooCommerce page, might also be helpful in getting set up with one of the add-ons (the default ticket form on events pages does not work out-of-the-box with add-ons).

I’ll go ahead and close this out, but feel free to open up a new thread if you have any other questions!

[Jennifer]

This reply is private.

[Jennifer]

Hello,

I just wanted to follow up on what Victor said to try to point you a bit further in the right direction here…the template you’ll want to copy and edit can be found at wp-content/plugins/the-events-calendar-community-events/src/views/community/edit-event.php. In your copy, you can remove the sections for the fields you don’t want. For example, you can remove the tags section by removing the following line:

<?php tribe_get_template_part( 'community/modules/taxonomy', null, array( 'taxonomy' => 'post_tag' ) ); ?>

Let me know if you have any questions!

[Jennifer]

This reply is private.

[Jennifer]

Hi Paul,

I’m sorry for the delay here…If you are using a child theme, then you’ll want to create a “tribe-events” folder there (no need to do it in the parent theme), and a “wootickets” folder inside of that, which is where you would copy the tickets.php file into to make the changes. If you’re doing any caching on your server or via a plugin, then you’ll want to clear that out as well to make sure that you’re seeing the current version of the page.

Alternatively, you can add the following to the functions.php file of your child theme:

function tribe_events_alter_tickets_default_quantity() {
wp_enqueue_script( 'jquery' );
?>
<style>
tr.tribe-tickets-meta-row {
display: table-row !important;
}
</style>
<script>
jQuery(document).ready( function () {
jQuery( 'input.tribe-ticket-quantity' ).val( 1 );
});
</script>
<?php
}
add_action( 'wp_head', 'tribe_events_alter_tickets_default_quantity' );

If the template override isn’t working for you, can you give this method a try instead?

Once the minimum number of tickets is set, users should no longer be able to proceed to the checkout page without any tickets.

Let me know how this goes!

Thanks,

Jennifer

[Jennifer]

Hi Eric,

I replied to your previous post last week, but it looks like you might not have received the email notification – sorry about that! If this happens in the future, you can always login directly to the thread to see the latest posts.

To answer your question on deactivating Event Tickets – Event Tickets Plus actually extends Event Tickets, and it does require ET to be able to run…So, you’ll want to keep both active, and make sure that they are both at the current version (which is now 4.7.2 for both).

Let me know if you’re still running into this issue after updating!

Thanks,

Jennifer

[Jennifer]

Hi Francis,

Thanks for sending the screenshot.

Unfortunately your system info didn’t come through – can you please copy it from Events > Help > System Information into a private reply?

I have tested this out on my end, but so far I have not been able to recreate the issue locally…I can delete scheduled imports without errors. So, can you first make sure that you are running the latest versions of The Events Calendar (4.6.14.1), Events Calendar Pro (4.4.25), and Community Events (4.5.11)? If you’re doing any caching on your site (such as on your server or via a plugin), please clear out the cache and then try deleting the imports again.

If you’re still getting this error, the next step would be to run through the steps outlined here to check for any conflicts that might be occurring with your theme or another plugin. If you don’t have a testing site already, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing. Make sure to have WP_DEBUG enabled while testing and copy/paste any errors that you see into your reply.

Thanks,

Jennifer

[Jennifer]

Thanks for clarifying!

1. This appears to be a styling conflict with your theme, but you can hide the top one with the following CSS:
#tribe-bar-views .chosen-container {
display: none;
}

3. You can remove that filter by adding this code to the functions.php file of your child theme.

Can you give this a try and let me know if it works for you?

Thanks,

Jennifer

[Jennifer]

Hi Ross,

Thanks for sending that over! I understand what you are referring to now…Although I see why in this case you would want the total event capacity to show as 12 (in your third screenshot), the total number of tickets for the event is 24, since two tickets share a capacity of 12 and the third ticket has a separate capacity of 12. So, since things are technically working as intended here, the only way to change this would be to dive into the code and do a customization. If you’d like to give it a shot, our themer’s guide is the place to start. We also have a list of recommended developers that you could contact if you would like to get help with the code.

Alternatively, you could hide the quantity remaining entirely with either CSS or a template override (which our themer’s guide has instructions for).

Our ticketing plugins don’t currently support product “add-ons” like you’re trying to accomplish with your third ticket, but as tickets are essentially WooCommerce simple products, you could try using a third-party add-on to get this type of functionality.

I’m sorry I don’t have a simpler solution for you here, but please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hello,

Unfortunately your system info didn’t come through…can you copy it from Events > Help and paste it into a private reply?

Can you also send me a screenshot of what you’re seeing under under Events > Help > Event Aggregator System Status and a copy of your Event Log?

Thanks,

Jennifer

[Jennifer]

Thanks for clarifying Joshua!

Since this is a WooCommerce page (it does not come from our plugins), you would need to review the WooCommerce documentation:

Customizing WooCommerce Best Practices

WooCommerce Docs

As a starting point on grabbing the ticket information that you want to add to the title, our functions list should be helpful.

We are limited in the amount of support that we can provide for customizations, but I hope this helps get you started! If you would like to have the code done for you, we do have a list of recommended developers that you could contact. Please let me know if you have any questions.

Thanks,

Jennifer

[Jennifer]

Thanks for sending the screenshots! Deleting attendees does not reduce the number of tickets sold – you do need to manually adjust the stock (if you want it to increase) after deleting or moving an attendee. You can read more about how this process works here. But, you can also see the number of attendees that have been deleted on the Attendees screen (which you can get to by clicking the “View attendees” button in the ticket section of the event edit screen). Can you send me a screenshot of what you see on that page?

[Author]

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