Jennifer

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Viewing 15 posts - 3,301 through 3,315 (of 4,212 total)
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  • Jennifer
    Keymaster

    Hi Doug,

    That’s correct, once you enter the license key under Events > Settings > Licenses > Event Aggregator and click “Save”, you’ll see the extra import options appear in the Import Origin dropdown when you go to Events > Import.

    Since this thread has been marked “resolved”, I’ll go ahead and close it out. If you have any other questions, please feel free to open up a new thread!

    Thanks,

    Jennifer

    in reply to: RSVP notification to admin #1343541
    Jennifer
    Keymaster

    Hi Chip,

    This is not an option that is currently available out of the box, but we do have a quick snippet that you can add to the functions.php file of your child theme to get this functionality.

    As Hunter mentions in that post, we would love for you to post this request in our Feature Ideas Forum as well, which is what we use to gauge user interest in new features and help guide future development efforts.

    Let me know how that code works for you!

    Thanks,

    Jennifer

    in reply to: Where do users add an event if no access to wp admin menu? #1343538
    Jennifer
    Keymaster

    Hi Alan,

    Thanks for reaching out! You can grab the link to the “Add event” community page from the admin menu at the top of the screen (see screenshot). Then, you can certainly add it as an option on your front-end menu (if you set up a standard WordPress menu, you can do this using the custom link option).

    Shortcodes are actually a feature of Events Calendar Pro – they let you display your calendar around your site using a variety of different views and filters. Currently, Community Events does not have any shortcodes that are specific to adding events from the front end. Sorry for the confusion there!

    Please let me know if you have any questions.

    Thanks,

    Jennifer

    in reply to: Custom label for recurring events #1343536
    Jennifer
    Keymaster

    Hi Peter,

    Thanks for checking out our plugins!

    Recurring events will be the same event repeated as many times as you’d like according to the recurrence rules you set up on the event. Each event will have the exact same information.

    For this case, it sounds like you would actually want to set up two separate recurring events, one for each level. That way you would see two separate labels on the calendar, and you could add different details for each event in the event description if needed.

    I would recommend taking a look at this article for some more details on the options you have when setting up a recurring event. Or, feel free to test it out for yourself! We offer full refunds within 30 days of purchase if you’re not satisfied with the products.

    If you have any other questions, please let me know!

    Thanks,

    Jennifer

    in reply to: Events not updating #1343534
    Jennifer
    Keymaster

    This reply is private.

    in reply to: Multiple Day and session events #1343532
    Jennifer
    Keymaster

    Hi Steve,

    That’s correct! In your example, you would create a separate event for each of the six days, and then on each event, create the three ticket types for each of the sessions. This way, you will be able to set individual caps on the number of tickets available for each session.

    If you come up with any questions while setting it up, please let me know!

    Thanks,

    Jennifer

    in reply to: Status of people’s interest on the event #1343531
    Jennifer
    Keymaster

    Hi Jomcy,

    It’s actually Event Tickets (our free ticketing plugin) that offers the RSVP (going/not going) functionality (although it does not have an “interested” option out of the box). If your project requires having the buttons instead, then I’m afraid a customization will be required.  I would definitely recommend taking a look to see if ET will help you with most of what you need, and then perhaps doing a customization to add an “interested” button.

    We are not currently able to do customizations, but we are happy to answer questions and try to point you in the right direction on your customization over in our premium support forums! This is our Pre-Sales forum, which we use for questions related to product features and purchasing, and we are not able to provide support here.

    You do need a premium license to be able to post in our premium support forums, but you can post in our community forums without a license. If you need someone to do the code for you, your best bet would be to contact one of our recommended developers.

    Thanks!

    Jennifer

    in reply to: Showing Past Events with Mini Calendar #1343518
    Jennifer
    Keymaster

    Hi Brian,

    I understand where you’re coming from. We always try to set things up in a way that will work for the most users, but I can see how having the option could be useful.

    I would recommend posting this over in our Feature Ideas Forum, which is what we use to gauge user interest in new ideas and help guide future development efforts.

    For now, if you do come up with any questions while working on the customization, please let us know!

    Thanks,

    Jennifer

    in reply to: Why i have no all the options with Event Tickets Plus? #1343498
    Jennifer
    Keymaster

    Great! Please let me know if I can help with anything else!

    in reply to: All successful orders not showing up in attendees list #1343420
    Jennifer
    Keymaster

    This reply is private.

    in reply to: Changing ticket info for guest checkouts #1343268
    Jennifer
    Keymaster

    No problem! Let me know if I can help with anything else!

    in reply to: Global Stock Reset? #1342923
    Jennifer
    Keymaster

    Hi Andrew,

    Thanks for reaching out! I’m glad to hear it’s working well for you so far!

    After deleting attendees or refunding/cancelling tickets, you can go into the event edit screen and adjust the stock manually, in the same location where you set it initially. This guide has some more information and instructions on how this works.

    If you have any questions, please let me know!

    Thanks,

    Jennifer

     

    Jennifer
    Keymaster

    Hi Kathy,

    Thanks for reaching out!

    The stock actually needs to be adjusted manually after a ticket has been refunded or cancelled. We have a guide here with some more information on how to do this. I understand it seems like something that would (or should) happen automatically, but there are certain cases in which users may not want the stock to be automatically increased when an attendee is deleted, which is why it was implemented this way.

    It would be possible to have the stock automatically adjust, but it would require a customization. I would recommend taking a look at our themer’s guide if you’d like to give it a shot, or we have a list of recommended developers as well if you’d like to get help with the code.

    If this is something you would like to see added as a feature in the future, could you please let us know over in our Feature Ideas Forum? This is what we use to gauge user interest in new features and help guide future development efforts.

    I’m sorry I don’t have a better answer for you here, but I hope this helps – please let me know if you have any questions!

    Thanks,

    Jennifer

    in reply to: Limit Tickets in Events Tickets Plus #1342876
    Jennifer
    Keymaster

    Great! I’m glad to hear it’s working now.

    I’ll go ahead and close out this thread, but please feel free to open a new one if you have any other questions!

    in reply to: Month View Not Changing #1342873
    Jennifer
    Keymaster

    Glad to hear it Laurence! This thread has been linked to our internal ticket for the issue, so as soon as the release is out, you will be notified here.

    Thanks,

    Jennifer

Viewing 15 posts - 3,301 through 3,315 (of 4,212 total)