Global Stock Reset?

[Andrew Wilson]

Hi Guys,

I tested out my tickets through the cart, all worked beautifully.

I did a fake bank transfer payment, and then after approving it for payment cancelled the order, trashed everything in the Event plugin and woocommerce.

Only issue is that it has reduced my global stock by 1, and I can’t work out how to reset this so it shows 0 tickets bought?

[Jennifer]

Hi Andrew,

Thanks for reaching out! I’m glad to hear it’s working well for you so far!

After deleting attendees or refunding/cancelling tickets, you can go into the event edit screen and adjust the stock manually, in the same location where you set it initially. This guide has some more information and instructions on how this works.

If you have any questions, please let me know!

Thanks,

Jennifer

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts