Jennifer

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Viewing 15 posts - 2,956 through 2,970 (of 4,212 total)
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  • Jennifer
    Keymaster

    Hi Miguel,

    I’m glad it’s working for you again! Thanks for the feedback – I can indeed see how this functionality can be confusing for users!

    I’ll go ahead and close out this thread, but please feel free to open a new one if you have any further questions!

    Thanks,

    Jennifer

    in reply to: Display past events with most recent first #1365923
    Jennifer
    Keymaster

    Excellent! I’m glad to hear you were able to get it working how you wanted.  🙂

    I’ll go ahead and close out this thread, but please feel free to open up a new one if you have any other questions!

    in reply to: $ position in Event Cost #1365919
    Jennifer
    Keymaster

    Great! I’m glad to hear that’s working for now. We’ll let you know when the permanent fix has been released so that you don’t have to worry about this in the future!

    in reply to: Possible to add more than 1 set of categories? #1365910
    Jennifer
    Keymaster

    Hi Darius,

    Thanks for checking out our plugins!

    While you can add multiple categories to an event by default, there isn’t an out-of-the-box way to add multiple category sets (or taxonomies) to events. You may be able to add more category sets to events easily with a third party taxonomy plugin – you can test this out using the free version because categories work the same way with Events Calendar Pro and the free version (The Events Calendar). The category description does not display on the event category page by default, but you could add it with a customization. I would recommend taking a look at this article for more information on event categories.

    You are correct that the additional fields do not work the way you described, where you can click on them and get a page with all of the matching events.

    With the search bar that comes with the free version, you can search by location, but there isn’t an option to filter by category – Filter Bar on the other hand does come with this option, as well as several other options to filter by. This article has some good information on customizing the default Tribe Events Bar, and this one has instructions on configuring the premium Filter Bar. Currently, there isn’t another option for displaying the filters besides the dropdowns.

    We do offer full refunds within 30 days of purchase if you’re not satisfied with the products, so feel free to test them out! Please let me know if you have any other questions.

    Thanks,

    Jennifer

    Jennifer
    Keymaster

    Hi Yann,

    I’m sorry to hear the link wasn’t working for you, but I’m glad you were able to get Community Tickets up and running! Occasionally some users run into issues with the link in the email, but you can always download/update our plugins manually by following these instructions.

    I’ll go ahead and close out this thread, but please feel free to open up a new one if you have any questions or run into any other issues!

    Thanks,

    Jennifer

    in reply to: Display past events with most recent first #1365729
    Jennifer
    Keymaster

    Hi William,

    I’m glad you were able to get the date part figured out!

    Regarding the order, the code snippet is actually for past event views, I just meant it to be an example to get you started – sorry I should have been clearer on that! I did a quick test though, and a I think something like this may get this working for you:

    function tribe_past_reverse_chronological ( $post_object ) {
    if ( is_page( '1095' ) ) {
    $post_object = array_reverse( $post_object );
    }

    return $post_object;
    }
    add_filter ( 'the_posts', 'tribe_past_reverse_chronological', 999 );

    You can replace the argument in the is_page function with the slug or ID for the page you’re displaying the shortcode on. Let me know if you have any questions on this.

    Thanks for posting the request! That really is helpful for is in getting a better understanding of what our users are missing from our products.

    in reply to: Limiting number of events per page in Day view #1365683
    Jennifer
    Keymaster

    Hi Todd,

    Thanks for following up and sending the link! I see what you mean now and was able to confirm that this is actually a bug. While the other views do respect the number you set in the settings, Day view does not. I went ahead and linked this thread to our internal ticket for this issue, so as soon as we have a fix out, you’ll be notified here!

    I’m sorry for the inconvenience this is causing, but thank you for your patience as we work on getting it resolved! If you have any questions in the meantime, please don’t hesitate to ask.

    Thanks,

    Jennifer

    Jennifer
    Keymaster

    Hi Miguel,

    Thanks for sharing that info and those screenshots! I did some testing on this, and here is what I found: the field is actually removed intentionally when our ticketing plugins are active. The reasons for this include:

    • Events that have a cost would typically have tickets associated with them, and the cost is displayed with each ticket
    • If you have a free ticket/RSVP, “free” will display with it
    • If there are no tickets/RSVPs for an event, then the cost field is likely not needed

    We do however have an extension (free) that will allow you to display the event cost field along with the ticketing plugins if you would like to do so!

    Let me know if you have any questions!

    Thanks,

    Jennifer

    in reply to: Disables Comments at Event Calendar #1365308
    Jennifer
    Keymaster

    Hi Volker,

    I’m sorry to hear your theme and our plugins aren’t getting along, but I’m glad to hear that you found the source of the issue! We are limited in the amount of support that we can provide for conflicts, but if there is anything else we can help you with, please feel free to open up a new thread! Since this thread has been marked “resolved”, I’ll go ahead and close it out.

    Thanks,

    Jennifer

    in reply to: All-day event lasting several days #1365307
    Jennifer
    Keymaster

    This reply is private.

    in reply to: Problem with shortcode when view=map with divi #1365300
    Jennifer
    Keymaster

    Hi Dan,

    Unfortunately this has not been released yet, and I don’t have an exact timeline for you as to when it will be released. I just checked our internal tickets, and it looks like this is in the hands of the developers – it needs to be scoped, coded, tested, and added into an upcoming release.

    I wish I could give you a date when this will be released, but as soon as it is, we will let you know here!

    in reply to: Refund of Product #1365160
    Jennifer
    Keymaster

    Hi Richard,

    No problem! I just processed the refund for you. Please let me know if there is anything else I can help you with!

    Thanks,

    Jennifer

    in reply to: Non-Profit Pricing #1365156
    Jennifer
    Keymaster

    Hi Dave,

    Thanks for checking out our plugins! You are correct, our Nonprofit Partnership Program applies to 501(c)3 and 501(c)19 organizations. I’m sorry that doesn’t help your organization in this case! We do offer bundles for all of our users that can be a great way to save if you’re interested in using more than one of our products.

    We do also offer full refunds within 30 days of purchase if you’re not satisfied with the products, so if there is something you’re interested in testing out, feel free to do so! Please let me know if you have any questions!

    Thanks,

    Jennifer

    in reply to: Featured Events Listing #1365082
    Jennifer
    Keymaster

    Hi Jennifer,

    There are a couple of ways you could go about this. The simplest way would be to use the shortcodes that come with Pro, which include a “featured” parameter that you can use to only display featured events. Please note that this shortcode cannot be used on your main events page, as there can only be one main calendar view per page.

    Another way would be to use the tribe_get_events function, which you can read more about here (there is also an example of pulling featured events with this function). If you’re going this route, I’d also recommend taking a look at our themer’s guide, which has some great info on customizing our plugins.

    Let me know if either of these methods will work for you and if you have any questions on getting them implemented!

    Thanks,

    Jennifer

    in reply to: Featured Events #1365078
    Jennifer
    Keymaster

    Hi Jennifer,

    Thanks for reaching out! I see that you have another thread for this topic open over in our Events Calendar Pro forum, so I’m going to go ahead and close this one out – I’ll see you over there!

Viewing 15 posts - 2,956 through 2,970 (of 4,212 total)