I can not download the plugin I just bought – ticket community

[Yann LE COR]

Hi,

I can not download the plugin I just bought – ticket community

I have the following message when I click :

{“code”:”rest_forbidden”,”message”:”Sorry, you are not allowed to do that.”,”data”:{“status”:403}}

Thanks

Yann

[Yann LE COR]

Hi,

Finally I succeed to download the plunging directly from your web site 🙂

but the link in your email is not working …

Have a good day,

Yann 🙂

[Jennifer]

Hi Yann,

I’m sorry to hear the link wasn’t working for you, but I’m glad you were able to get Community Tickets up and running! Occasionally some users run into issues with the link in the email, but you can always download/update our plugins manually by following these instructions.

I’ll go ahead and close out this thread, but please feel free to open up a new one if you have any questions or run into any other issues!

Thanks,

Jennifer

[Author]

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