Jennifer

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Viewing 15 posts - 1,801 through 1,815 (of 4,212 total)
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  • Jennifer
    Keymaster

    Hi Steve,

    There is not an out-of-the-box way to list the dates and times for each event in a series on a single page, other than the “View all” page that it sounds like you are currently using.

    However, you could get this set up with a customization. We are limited in the amount of support that we can provide for customizations, but as a starting point, I would recommend taking a look at this snippet. Our themer’s guide and functions list should also be helpful. If you’d like to have the code done for you, we do have a list of recommended developers that you could contact.

    If this is a feature that you would like to see added in the future, then please do let us know over in our Feature Ideas Forum! This is what we use to gauge user interest in new features and help guide future development efforts.

    Please let me know if you have any other questions!

    Thanks,

    Jennifer

    in reply to: Events Calendar not work with Advanced Custom Field #1453234
    Jennifer
    Keymaster

    Hi Israel,

    I’m sorry that you’re running into this issue with the ACF plugin! However, we are not able to provide technical support here in the Pre-Sales forum. We use this to answer questions about the features of our premium plugins for those interested in purchasing them.

    I don’t see any other reports at the moment of other users running into this same issue, so I would first recommend making sure that you are running the current versions of The Events Calendar, WordPress, and the ACF plugin. You may also want to try this out with a default theme enabled (and all other plugins disabled) to see if there is something else that may be causing this.

    If you need further assistance with this, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license, but please note that we are limited in the amount of support that we can provide for theme/plugin conflicts.

    Thanks,

    Jennifer

    in reply to: Multiple organiziers #1453226
    Jennifer
    Keymaster

    Hi Diana,

    Thanks for checking out our plugins!

    This type of filtering is indeed possible with Filter Bar. You can see an example of how Filter Bar works over on our demo site wpshindig.com. In that example, the organizer field is set to use a dropdown, but you can also set it to use checkboxes, which would let users select multiple organizers at one time. This article has some more details on the settings that are available with Filter Bar.

    Filtering works the same way for events that have been imported from Facebook (which requires Event Aggregator) as those that were created directly on the site.

    We do offer full refunds within 30 days of purchase, so if you’d like to take Filter Bar and/or Event Aggregator for a test run, feel free to do so! Please let me know if you have any additional questions.

    Thanks,

    Jennifer

    in reply to: Constant Contact #1452185
    Jennifer
    Keymaster

    Hi there!

    I’m not familiar with that particular plugin, but our plugins generally play well with most plugins that are coded according to WordPress best practices.

    Is there something in particular that you are looking to do with Constant Contact and our plugins together?

    I would recommend installing The Events Calendar (free) on a testing site along with Constant Contact to try it out. If you’re interested in any of our premium add-ons, we do offer full refunds within 30 days of purchase, so feel free to try them out as well! Please let me know if you have any other questions.

    Thanks,

    Jennifer

    in reply to: I want an image connected to each ticket #1452179
    Jennifer
    Keymaster

    Hi Susan,

    You can add an image to a ticket from within WooCommerce – if you go to the Advanced area of the ticket edit section, you’ll see an “Edit in ticket in WooCommerce” link (see screenshot). From there, you can add a featured image.

    Let me know if you have any other questions!

    in reply to: Redirect specific events to custom pages #1452058
    Jennifer
    Keymaster

    Great, I’m glad to hear it’s working now!

    If there’s anything else that I can help with, please let me know 🙂

    in reply to: How to list tickets for multiple events under same event? #1452056
    Jennifer
    Keymaster

    Hi Jaakko,

    Are you referring to the shortcode that that user made? You can definitely give it a shot!

    That user is trying to display a ticket form for one event, not multiple different evens like you have, so you may need to do some tweaking to get it working correctly.

    If not, your best bet might be to simply create one event/page, list out the dates and times in the description, and then create a separate ticket for each date/time on that one event/page.

    in reply to: Events Calendar Customization #1452046
    Jennifer
    Keymaster

    Hi Barry,

    Unfortunately we cannot provide technical support here in the Pre-Sales forum, but to get you started, the files for the bar can be found at wp-content/plugins/the-events-calendar/src/views/modules/bar.php.

    I’d also recommend testing for conflicts with your theme and other plugins, and you may want to check our premium forums as well to see if another user has posted about a similar issue.

    I hope that helps!

    in reply to: ical exporting #1451979
    Jennifer
    Keymaster

    Hello,

    I’m sorry for the delayed response here! We did some testing on our end, but so far have not been able to recreate the issue. Can you tell me which iOS this is happening on? What happens when you try to export?

    Can you also see if this still happens with a default theme enabled and all other plugins disabled? Since this was working previously, it could be that there is a conflict with the current version. If you don’t want to do this on your live site and don’t already have a staging environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

    Let me know what you find!

    Thanks,

    Jennifer

    in reply to: multi days events #1451039
    Jennifer
    Keymaster

    Hello Zsolt,

    Thanks for reaching out! It sounds like you’re wanting to create some custom versions of the list and month views? If so, there is not an out-of-the box way to do this, but you could potentially do this with a code customization. If you’d like to give this a shot, our themer’s guide is the place to start.

    If you need further help with this, will you please post this question in our Events Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them. However, please note that even there, we are limited in the amount of support that we can provide for customizations.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Our knowledgebase is a great place to start looking for answers. You can also search our premium forums to see if another user has posted about a similar issue. If you’re having trouble with plugin functionality, the best place to start is by testing for a conflict.

    Thanks,

    Jennifer

    in reply to: Public attendee list #1451033
    Jennifer
    Keymaster

    Hi Debbie,

    So glad to hear that you’re loving our plugins!

    A public attendee list is indeed a feature of Event Tickets Plus. For each event, you can choose whether or not you want to display the attendee list on the front end. If this setting is enabled, the gravatars for the users will be displayed. This article has some more details on how this feature works, as well as some of the other features available with Event Tickets Plus.

    We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus for a test run, feel free to do so! Please let me know if you have any additional questions.

    Thanks,

    Jennifer

    in reply to: Can't create a ticket with Event Tickets Plus #1451020
    Jennifer
    Keymaster

    Hi Michelle,

    In order to create a paid ticket (non-RSVP ticket), you will need to have either WooCommerce or Easy Digital Downloads enabled, as these platforms handle the checkout process for ticket purchases. If WooCommerce wasn’t working for you, can you give Easy Digital Downloads a try and see if it works any better?

    Let me know how it goes!

    in reply to: Redirect specific events to custom pages #1451012
    Jennifer
    Keymaster

    Hi Raymond,

    Thanks for clarifying that you’re using photo view! You can remove the link from the image by changing this line in the photo/single-event.php file:

    to

    If you want to change the link for the image, you can use the tribe_event_featured_image_link filter (see the tribe_event_featured_image function in – line 920 – in wp-content/plugins/the-events-calendar/src/functions/template-tags/general.php).

    Let me know if this helps!

    in reply to: Different style events list #1451008
    Jennifer
    Keymaster

    Hi Andre,

    I’m glad that you were able to get this figured out! We do have other licenses that include multiple sites. If you would like to upgrade, you can do so from the License Keys page while logged in to your account. Underneath the key, you will see “Upgrade to” with a link.

    If there is anything else that I can help with, please let me know.

    Thanks,

    Jennifer

    in reply to: Import function dead on 3 sites #1451006
    Jennifer
    Keymaster

    Hi Barbara,

    I’m glad to hear it’s working now!

    I did not do anything on my end, but there was some routine maintenance done on the Event Aggregator server, which may have solved the issue. I’ll go ahead and close out this thread, but if you run into any other issues, please feel free to open up a new one!

Viewing 15 posts - 1,801 through 1,815 (of 4,212 total)