[Jennifer]

Great, I’m glad to hear it’s working again!

I’ll go ahead and close out this thread, but if you run into any other issues, please feel free to open up a new one 🙂

[Jennifer]

Hi William,

I think I misread what you were looking for initially…we have an extension that allows admins to edit user data from the backend, but typically users should be able to edit their own info on the front end (no extension required – this article has some more details on how this works). There is a bug with this feature at the moment, but the good news is that the fix is currently in development and should be released soon. Hopefully this will be in the next couple weeks, but I cannot commit to a definite timeline, as it still needs to go through testing.

If you would still like to go ahead with the refund, that is no problem at all – just let me know and I can process it for you.

Either way, I’ve linked this thread to our internal ticket for this issue, so as soon as the fix is released, we’ll let you know here.

[Jennifer]

No problem, I’m glad that got the list view working for you!

If there is anything else that I can help with, please let me know 🙂

[Jennifer]

Hi Chad,

I’m sorry to hear that it’s still not working. I just tested out the HTML box in my local environment, but the HTML was being applied on my end (no tags were showing up). To figure out what’s going on here, can you:

• Share your system info with me
• Send me a screenshot of what you have in the box
• Try testing for conflicts with your theme and other plugins simultaneously – styling issues like this are typically related to conflicts between the theme and plugin styles. If this is the case, you may need to add some custom CSS to get the styles just right.

I really wish I could give you an instant solution, but since I am not able to recreate the issue on my end, it is going to take a little bit of troubleshooting to find the source of the issue. Thanks for your patience while we work on getting this resolved!

[Jennifer]

Hi TJ,

I’m sorry that it’s not working…Did you copy the template I sent you into your copy of the tickets.php template in your child theme? I just tested it out again on my end…the form is completely hidden after the ticket sale period, but it does display when tickets are on sale.

Did you wrap the form in an “if” statement using the tribe_events_has_tickets_on_sale() function? It looks like you may have copied the code you used into your reply, but if so, it did not come through.

If the example I sent isn’t working for you, I would recommend testing for conflicts with your theme and other plugins to see if there is something else that might be interfering.

Regarding the price next to the date and time, you can find the code for that in the single-event.php template (found at wp-content/plugins/the-events-calendar/src/views:

', '

' ); endif; ?>

You can edit this template the same way as the tickets.php template, by following the instructions in our themer’s guide.

Let me know if you’re able to get it working!

[Jennifer]

Hi Patrick,

Can you please send me a link to the page you’re wanting to remove the prices from? I’ll be happy to take a look and see what I can recommend!

I do see that you’re using the Avada theme, which has some integrations with our plugins that add custom styling. For more info on using our plugins with Avada, I would recommend taking a look at this article.

Thanks,

Jennifer

[Jennifer]

Thanks for sending the link!

I tested this out in my local environment, but the venues were coming in correctly for me. Can you try importing again in a default environment (all other plugins disabled and a default theme enabled) and see if you are still getting the same thing?

I also tried to check out the site you’re importing to, but it looks like it’s password-protected. Can you open this up temporarily so that I can take a look?

Thanks,

Jennifer

[Jennifer]

Thanks for clarifying!

There is no specific integration with Constant Contact. Are you looking to connect event attendees with your mailing list? If so, you can export your attendees list and then import it into the platform.

If there are any other specific features that you’re looking for, please let me know, and I’ll be happy to provide some more info on whether or not they are included with any of our plugins!

Thanks,

Jennifer

[Jennifer]

Hi Michelle,

WooCommerce is actually a separate plugin from Event Tickets Plus. We made ET+ to work with either WooCommerce or Easy Digital Downloads so that users can sell tickets simultaneously with other products on their sites, and also so that they can take advantage of some of the extensions for EDD and Woo to add additional features related to the checkout process.

Were you able to give EDD a try instead?

[Jennifer]

No problem! If there’s anything else you need, just let me know.

[Jennifer]

Glad to hear it Patrick! Please let me know if there is anything else that I can help with 🙂

[Jennifer]

Hi Susan,

Sorry for the confusion, but I’m glad you found the right place to add it!

Since this has been marked “resolved”, I’ll go ahead and close it out. Please feel free to open up a new thread if you run into any other issues!

Thanks,

Jennifer

[Jennifer]

Hi Priscilla,

No problem! We’d be happy to swap out those licenses for you.

Can you please login and post this request from the account that you placed the order with? If you need help accessing this account, please complete the form on our Contact page (by selecting “Help accessing my account”)? We’ll be happy to help you out from there!

Thanks,

Jennifer

[Jennifer]

Hello,

Since we’re working on this over in this thread, I’ll go ahead and close this one out. See you over there!

[Jennifer]

Hello,

Apologies for the delayed response! For list view, you can modify that snippet to include list view:

/*
* The Events Calendar Pro - Show All Events in Photo View
* @version 3.12.4
*/
add_action( 'pre_get_posts', 'tribe_photo_view_all_events', 15 );
function tribe_photo_view_all_events( $query ) {
if ( tribe_is_photo() || tribe_is_list_view() ) {
$query->set( 'posts_per_page', -1 );
}
return $query;
}

Regarding the infinite scrolling, this could be achieved via a customization, but this would be outside the scope of support that we are able to provide here in the forums. If you’d like to give the code a shot, our themer’s guide is the place to start! We also have a list of recommended developers that you could contact if you would like to get help with the code.

I’m sorry I don’t have a more straightforward solution on this for you, but please let me know if you have any other questions!

Thanks,

Jennifer

[Author]

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