[Jaime Marchwinski]

Hi Paul,

Are you trying to use Community Tickets?  I see it listed on your plugins list in your system information, however there is no active license for this plugin.

Also, I see that the same license key is being used for Event Tickets Plus, Event Aggregator, and Events Calendar PRO.  That license number is designated for your Event Tickets Plus license.  Can you try removing it from the other slots and Save Changes.

Let me know if that helps!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Alexandra,

You can add tags to your events when importing using the following snippet:

https://gist.github.com/andrasguseo/2cbc23c8cbb3100f18843994759c0904

If you’d like to include the information in all of the columns, you can leave them in and mark them as true (meaning “yes”) or false (meaning “no”).  For example, on the Show Google Map Link column, if you select “true”, the link will show.

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

 

 

[Jaime Marchwinski]

Hi Caroline,

Thanks for providing me with that information.

I tested out this functionality and it does work, so let’s try to backtrack here and find where the issue may be.

First off, you should create a new folder in your theme called tribe-events.

From there, create another folder, called modules, then another folder called meta, and then a file called details.php.

So the path should be: your-theme/tribe-events/modules/meta/details.php

From there, copy the details.php file contents from the-events-calendar/src/views/modules/meta/details.php and paste into the file you created in your theme.

Then comment out or delete line 142 from that file.

Let me know if that helps!

 

Thanks,

Jaime

 

[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Jaime Marchwinski]

Hi Tyler,

Unfortunately, Eventbrite tickets does not currently support automatic syncing at this time.  We are currently working on improving this system for our users, and should have some new features released soon.

You can also vote on this idea in our Feature Requests, as we tend to implement ideas based on customer feedback, so your input is greatly appreciated:

https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/16858270-import-events-from-eventbrite-api

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Caroline,

Thanks so much for reaching out!

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Thanks so much for reaching out and for your interest in our products!

A personal license will only allow you to have a license on one site, so in your case it sounds like that would be the best option for you!

If you decide that you’d like to use our plugins on more than one site, then you can upgrade your license to our Business license.

Let me know if you have any other questions!

 

Thanks,

Jaime

[Jaime Marchwinski]

Thanks so much for reaching out!

Unfortunately, recurring events still don’t support tickets in the way that you are referring to. You can technically add tickets to a series, but it will be the same ticket on every occurrence in the series (i.e. you won’t be able to distinguish which occurrence the user intended to purchase the ticket for). Sorry for the bad news here!

One way around this would be to create a series of recurring events and then to break each event from the series, and add a ticket for that event.  You would essentially be using the recurring event feature to populate your calendar, and then create separate tickets for all events.  I know that this is not an ideal solution, but it is a workable one for now.

In addition, we’d love for you to vote on this idea in our feature request, as we do take customer feedback into consideration when implementing new features:

https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3685663-recurring-event-support-for-tickets

QR codes should be automatically sent with your ticket emails.  You can find out more information about how to use those QR codes here:

https://theeventscalendar.com/knowledgebase/using-qr-codes-event-tickets-plus/

You should not experience any issues when moving your license from your local to your live site.  The following articles can provide a bit more context:

https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

Let me know if you have any other questions!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Valerio,

By default, if you click on an event from List View, it will take you to the single event page, where the RSVP information is located.

If you’d like to try to tackle this customization on your own, I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to achieve the results that you are looking for.

If this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

You can add events to specific categories, and you can create category views so that only events in a particular category are shown.  You can display your event categories via a shortcode.

https://theeventscalendar.com/knowledgebase/event-categories/

https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

Let me know if you have any other questions!

 

Thanks,

Jaime

[Jaime Marchwinski]

Great, let me know if you have any other questions along the way!

 

[Jaime Marchwinski]

Hi Paul,

Thanks so much for reaching out!

Just to let you know, we are limited by our Support Policy in how much we can help with customizations, but I will try to point you in the right direction.

You can try leveraging the  tribe_events_has_soldout function in order to hide events that have sold out.

If this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

Let me know how that goes!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Nicola,

Thanks so much for reaching out and for your interest in our products!

With Events Calendar PRO and Event Tickets Plus, you can create events (or routes) and add tickets for each event.  Availability for each route will be displayed under the ticket by default.

Also, you can change the word Event to Route on your site using this handy plugin:

https://theeventscalendar.com/extensions/change-labels-events-venues-organizers/

You can create multiple tickets for each of your routes.  You may be able to set up additional pricing options with a third-party WooCommerce extension, depending on your needs.

Using Tribe Commerce, you can accept payment via PayPal.

https://theeventscalendar.com/knowledgebase/tribe-commerce-paypal/

We do have a variety of available shortcodes for our PRO users.

https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

Let me know if you have any other questions!

 

Thanks,

Jaime

 

[Jaime Marchwinski]

Hi Natalie,

Thanks so much for reaching out and for your interest in our products!

Event Tickets Plus integrates with WooCommerce (or another e-commerce solution of your choice), which does accept Stripe and other payment methods.

We cannot make any guarantees about other plugin compatibility, however we have a great 30-day full refund policy, so if things really don’t work out the way you’d hoped, you can get a full refund.

Also, feel free to check out our demo site here.

Please let me know if you have any other questions!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Pamela,

There are actually quite a few ways around this:

1. https://wordpress.org/plugins/open-external-links-in-a-new-window/
2. https://wordpress.stackexchange.com/questions/209506/how-do-i-make-images-open-in-a-new-tab-by-default
3. https://wordpress.stackexchange.com/questions/230417/open-link-in-a-new-tab-checked-by-default-when-adding-a-new-link-in-visual-post

You can also try adding the following snippet to your theme’s functions.php file and see if that resolves your issue:

https://gist.github.com/cliffordp/3584b8aee70cde484700

Let us know if any of those help!

 

Thanks,

Jaime

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