[Hunter]

James,

The file you’ll need to overwrite can be found at /event-tickets-plus/src/views/wootickets/tickets.php.

You’ll need to save it with the following structure to avoid losing changes upon updating: /[your-theme]/tribe-events/tickets/wootickets/tickets.php.

Please let me know if this helps and have a great Halloween!

[Hunter]

Hello,

Was the registration that didn’t appear in the event attendee list marked as ‘Completed‘ in WooCommerce > Orders?

[Hunter]

Brian,

Thank you for the response. Have you tried visiting Events > Settings > Display and tried different options found there? If there is no tribe-events folder inside your theme folder, then there might be some concerns with the theme you’re using which I’m not able to provide support for :-/

If you haven’t already, I’d recommend reaching out to the theme authors to see if they have any insight on the matter. I imagine they’ve had other users using both TEC and their theme, so hopefully they can provide a solution.

I truly wish I was able to do more here but without having a copy of the theme and alotted time to troubleshoot the issue, which again, we’re unable to do, there is not much support I can provide. I recommend reaching out to a developer from our list of customizers if it comes down to it.

Sorry again and good luck getting our plugin and your theme to play nicely. Cheers!

[Hunter]

Chris,

Thank you for the response. If I understand you correctly, the ‘Scheduled Imports‘ tab is not visible when you navigate to Events > Import? For an example, please watch this short screencast and please confirm if this is the behavior you’re experiencing: http://screencast.com/t/x1qJlJaT. Once you reply back, I’ll have a clearer direction on where to look for the cause of conflict.

Thanks again and have a great Monday 🙂

[Hunter]

Thank you for sending that over. Please try replacing your current theme’s functions.php file with the code from this Pastebin snippet. Let me know how things work out for you. For future reference, since you have a closing PHP bracket at the very end of your theme’s functions.php file – which looks like this: ?> – you’ll need to enter code in before that closing bracket. I hope this clarifies how things work and keep me posted on your progress. Cheers!

[Hunter]

Hello,

Thank you for sending that info over. Have you received an email to the address associated with your Eventbrite.com account with the subject “Your Eventbrite API Key has been approved”? Also, are you seeing any errors in your server’s error log? What happens when you set wp_debug to TRUE on your wp-config.php file? Do any errors output at the top of the screen when you attempt to authorize from Eventbrite.com?

I really wish I could be of more help here but the only logged bug we have relating to your issue has to do with the lack of cURL not being installed on user’s servers. You have pointed out the issue subsides when you revert back to the default WP theme, so there is unfortunately not much I can do here. (see What support is provided for license holders?)

I recommend reaching out to a developer who can help address the issue. We have a list of customizers that can most likely solve your problems.

Sorry again and best of luck getting everything working properly. Cheers 🙂

[Hunter]

Welcome back,

Thank you for sending over your System Information. I am personally running PHP 7 on a live site running TEC/PRO/Filterbar and I double-checked with a few other support team members on the matter and they’re also running PHP 7 with no problems.

Are you able to set up a test server running PHP 7 and only have the default WP theme and our plugins installed/activated to see if you can reproduce the issue? If we can find a way to replicate your issue, I’d be happy to log a bug on the matter.

Thanks again and please let me know the results of testing on a dev environment. Cheers!

[Hunter]

Henry,

Let’s hope this CSS for the Previous Events/Next Events text helps! Let me know how it goes 🙂

ul.tribe-events-sub-nav a {
color: #fcedd9!important;
}

[Hunter]

Hello,

Thank you for the response. I definitely see the validity in your request, but it’s unfortunately something we have not incorporated into our plugins. I recommend submitting the request over at our UserVoice Feature Ideas page.

Sorry I can’t be of more help and I wish you the best of luck getting the functionality you need incorporated into your site. Best of luck and thanks again. Cheers!

[Hunter]

Hi James,

Welcome back! If you create a custom template as explained in our Themer’s Guide, you should be able to make the changes you’ve described. Please spend some time reviewing the aforementioned resource and let me know if you have any more questions.

Have a great rest of your weekend and thanks for choosing Event Tickets Plus. Cheers!

[Hunter]

Hi and thank you for reaching out.

You are correct. I imagine you’ve already read through the articles I’ve shared below, but they go into detail on how split payments work:

• Configuring Community Tickets
• Community Tickets: Configuring PayPal Split Payments
• Community Tickets: Tracking sales & getting paid

So long as you’re using PayPal, you should be protected from fraudulent activity. It’s honestly a question I’ve never been asked nor has it seemed to be a common issue.

I hope this helps answer your questions and please let me know if I can be of any more help. Cheers!

[Hunter]

Hey Brian,

Thank you for choosing PRO and welcome to the forums! Try editing line 76 on /the-events-calendar/src/Tribe/ical.php. Add in target=”_blank” and you should be good to go.

Let me know how it works out and have a great rest of the weekend. Cheers!

[Hunter]

James,

I hope you had a great Friday 🙂

You’ll need to edit or create an override (if possible) for /avada/includes/class-avada-eventscalendar.php. Remove or comment out lines 91-94 and the cost should no longer display in the event titles.

<?php if ( tribe_get_cost() ) : ?>
<span class="tribe-events-divider">|</span>
<span class="tribe-events-cost"><?php echo tribe_get_cost( null, true ) ?></span>
<?php endif; ?>

Let me know how things go and have a great rest of your weekend. Cheers!

[Hunter]

Hey Torben,

Are you able to reproduce the issue when you revert back to the default WP theme and deactivate all plugins other than ours? Let me know how that goes and we’ll continue investigating from there.

Thank you for reaching out take care 🙂

[Hunter]

Hey Kelli,

Thank you for reaching out and sorry to hear about the double image issue. I checked out your site but the event list widgets looked good to me. If you’re still having issues, can you please review our Testing for conflicts guide and reply back with your findings?

Thanks again and have a great remainder of your weekend. Cheers!

[Author]

Posts