Error message on whole site after updating Pro

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #1184312
    tmfarmer
    Participant

    Same problem.
    Had to run a restore as a result.
    This last update was a real mess.

    Andrew
    October 27, 2016| Permalink
    After updating to the latest version of Events Calendar Pro – we are now seeing the following error message:
    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 3072 bytes) in /home/greenareachamber/public_html/wp-content/plugins/events-calendar-pro/src/Tribe/Main.php on line 778

    This error message now appears when navigating from page to page in the site and also in the admin area. Cannot deactivate the plugin via the Gui due to the error.

    Please advise on how to remedy the issue

    Thanks

    #1184315
    tmfarmer
    Participant

    Every things is failing as a result of this.

    Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 18446744069414584416 bytes) in /home/oncourse/public_html/wp-content/plugins/wordpress-seo/admin/formatter/class-metabox-formatter.php on line 89

    Fatal error: Class ‘WP_Upgrader_Skin’ not found in /home/oncourse/public_html/wp-admin/includes/class-theme-upgrader-skin.php on line 18

    #1184320
    tmfarmer
    Participant

    So – rolled back the site and its working.
    The cause was upgrading to PHP 7.
    Why isn’t this plug in avail to use with PHP 7 yet??

    #1184810
    Hunter
    Moderator

    Hello,

    Thank you for reaching out and sorry to hear about the troubles. I see you deactivated all plugins other than ours, but can you please review the Testing for conflicts guide to ensure the issue still occurs with both the default WP theme active and only our plugins active?

    If you could send over your System Information as a private reply, that would be extremely helpful. Thanks again take care. Cheers!

    #1184831
    tmfarmer
    Participant

    This reply is private.

    #1185459
    Hunter
    Moderator

    Welcome back,

    Thank you for sending over your System Information. I am personally running PHP 7 on a live site running TEC/PRO/Filterbar and I double-checked with a few other support team members on the matter and they’re also running PHP 7 with no problems.

    Are you able to set up a test server running PHP 7 and only have the default WP theme and our plugins installed/activated to see if you can reproduce the issue? If we can find a way to replicate your issue, I’d be happy to log a bug on the matter.

    Thanks again and please let me know the results of testing on a dev environment. Cheers!

    #1185657
    tmfarmer
    Participant

    This reply is private.

    #1186107
    Hunter
    Moderator

    T,

    Excellent! Thank you for taking the time do set up the test environment and I look forward to your response. Cheers!

    #1186385
    tmfarmer
    Participant

    This reply is private.

    #1186853
    Hunter
    Moderator

    Hello,

    Unfortunately, you’ll need to handle this conflict as it involves another plugin (Wordfence). We are not able to provide support in these cases. For more info, please see our What support is provided for license holders? Knowledgebase article.

    Another option is to review our list of customizers and see if anyone can help resolve the conflict. My apologies I can’t do more here and I wish you the best of luck. Cheers!

    #1186859
    tmfarmer
    Participant

    This reply is private.

    #1187335
    Hunter
    Moderator

    This reply is private.

    #1197423
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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